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Bristol Palace Hotel

5.0 star property
Luxury Genoa hotel in Genoa Historical Centre with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bristol Palace Hotel

Staircase
Exterior
Front of property
Suite
Interior detail

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Room service
  • 24/7 front desk
The price is AU$383
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
Via XX Settembre 35, Genoa, GE, 16121
  • Piazza de Ferrari
    2 min walk
  • Teatro Carlo Felice
    3 min walk
  • Palazzo Ducale
    5 min walk
  • Genoa (GOA-Cristoforo Colombo)
    20 min drive

Room options

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Down duvets, minibar, in-room safe, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Single Beds

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Bidet
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Down duvets, minibar, in-room safe, blackout curtains

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
2 bedrooms
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Camera Grand Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the area

Genoa

A luxury stay in the heart of Genoa awaits you at Bristol Palace Hotel. Within steps you'll find Piazza de Ferrari and La casa di Cristoforo Colombo. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Giotto, serves Italian cuisine and is open for lunch and dinner. Bistrot is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 5-property class Genoa Historical Centre hotel, you'll be 2.5 km (1.6 mi) from Port of Genoa Cruise Ship Terminal.

What's nearby

  • Piazza de Ferrari - 2 min walk
  • Old Port - 11 min walk
  • Aquarium of Genoa - 13 min walk
  • Genoa Port Center - 16 min walk
  • Port of Genoa Cruise Ship Terminal - 4 min drive

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Genoa (GOA-Cristoforo Colombo) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury Genoa hotel in Genoa Historical Centre with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay and WeChat Pay.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

What is the cancellation policy at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Palace Hotel?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 27 Dec 2024 start from AU$366.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Palace Hotel?

Onsite parking is limited.

Are there any beaches close to Bristol Palace Hotel?

The closest beach to Bristol Palace Hotel is Camogli Beach (18.3 km).

Does Bristol Palace Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Bristol Palace Hotel?

No, Bristol Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bristol Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 34 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting James
My husband and I were very happy with theBristol. Beautiful building, entry way and the room was gorgeous. The hotel is on the main street. Great location lots of shops, cafes. It is a bit noisy if you open the window. The AC works great. There are elevators. Super friendly staff everyone speaks English too. the room shower is small so you get water everywhere when you shower !!And can be slippery too. Not too far from the Genoa airport. I would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, service and amenities were awesome. We will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Odile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many top hotels before however Bristol Palace Hotel was far one of my top three ever. First, their staff are patient and positive. We had a seamless check-in after an 8 hour flight plus 3 hour train ride there. Secondly, the rooms are delightful, elegant and charming with all you need. Last but not least, the location is unbeatable. Bonus, the breakfast buffet is delicious and truly an Italian fairytale! I highly recommend and will come back. Thank you so much Hotel Bristol Palace! Sincerely, two grateful Americans.
Stayed 4 nights in Aug 2024

10/10 Excellent

jennyih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff . Perfect position with regards to Genoa and sightseeing. Highly recommend this place to anyone..
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to everything we wanted to visit. Great and helpful staff. Large room. Highly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a walkable area to easily access restaurants and stores. Front desk staff is great! very helpful and knowledgeable …gave us great restaurant recommendations and places of interest. The bar staff and service is my only disappointment at this property as the service if any is slow, bar tender barely acknowledged us when entering and we sat for 20 min before he brought over the menu to disappear never to be seen. Unfortunately, we were not able to enjoy a drink before dinner.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Genova in style
Location was excellent. Room was grand and service wonderful. Breakfast buffet very good. Cental staircase is extraordinarily beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with wonderful service. Turn down service was a nice touch. Very good breakfast buffet and steaks very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel, reminiscent of the old days. The service is exceptional. We were troubled by a constant sound coming from beneath our room of a machine going on and off on and off otherwise it was a wonderful place to stay in the center of Genoa.
Stayed 1 night in Sep 2024

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent hotel packed with great features.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really well situated
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay - the hotel is beautiful, breakfast is lovely, and you are located in the best location!
Stayed 6 nights in Jul 2024

8/10 Good

MEHMET, AVENTURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in The heart of Genoa. Loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresita, New York

Stayed 2 nights in Jul 2024

6/10 Okay

andre

Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard, Alpine

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, comfortable, wonderful food, excellent service
Stayed 2 nights in Jul 2024

6/10 Okay

John, Stamford

Travelled with partner
Liked: Cleanliness, staff & service
Our room was very undistinguished, surprising given the price and stars. The bad news was that the air conditioning unit was extremely loud. The good news was that the loudness of the unit obscured the sound of snoring from the neighboring room—pretty abysmal sound-proofing. Positives are that the hotel is very convenient to the old town and its many attractions, to some excellent restaurants and the Brignole train station.
Stayed 2 nights in Jul 2024

10/10 Excellent

kashif

Stayed 1 night in Jul 2024