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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Lobby
Standard Room, 1 King Bed, Non Smoking
Premium bedding, in-room safe, desk, blackout curtains
Meeting facility
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$202
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Utica College
    ‪8 min walk‬
  • Saranac Brewery
    ‪5 min drive‬
  • Stanley Theater
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

New Hartford

At Burrstone Inn, Ascend Hotel Collection you'll be within a 10-minute walk of Utica College and 1.7 km (1.1 mi) from Charles A Gaetano Stadium. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Beer Garden, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3792 square feet (341 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this New Hartford hotel include New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications.

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Saranac Brewery - 5 min drive - 4.9 km
  • Stanley Theater - 5 min drive - 4.6 km
  • Utica Zoo - 6 min drive - 4.5 km
  • Mohawk Valley Community College - 8 min drive - 6.0 km

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in New Hartford with free breakfast and fitness centre
Burrstone Inn, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3792 square feet (341 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, Ascend Hotel Collection. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This New Hartford hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Conference rooms
  • 3792 sq ft of conference space
  • 341 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Standard Room, 2 Double Beds, Non Smoking

Quality Inn & Suites New Hartford - Utica

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 395 reviews
The price is AU$137
includes taxes & fees
20 May - 21 May
Quality Inn & Suites New Hartford - Utica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 27 Apr 2025 start from AU$201.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Burrstone Inn, Ascend Hotel Collection?

Yep, Burrstone Inn, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes Burrstone Inn, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Burrstone Inn, Ascend Hotel Collection.

Is Burrstone Inn, Ascend Hotel Collection family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Burrstone Inn, Ascend Hotel Collection is a hit with families.

Does Burrstone Inn, Ascend Hotel Collection serve breakfast?

Yep, guests love the free buffet breakfast here! Available on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Burrstone Inn, Ascend Hotel Collection?

No, Burrstone Inn, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Burrstone Inn, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday.

What time are check-in & check-out at Burrstone Inn, Ascend Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jen

Staff is always great and accommodating
Stayed 1 night in Jan 2025

2/10 Terrible

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Marina

Travelled with family
Liked: Staff & service, amenities
The bathroom is outdated and the rugs were dirty
Stayed 1 night in Jan 2025

8/10 Good

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Joanna

Disliked: Property conditions & facilities
The driveway and parking lot needed to be plowed and it was not plowed until staff had to call the plow service repeatedly and when the plow service finally came it was 6 oclock at night!! John was awesome!
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the quiet. Staff was very professional and friendly and the room was very clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, property conditions & facilities

Issue in room

Our TV remote did not work. The volume button wasn’t working. Last day we couldn’t shut the TV off.
Stayed 3 nights in Dec 2024

6/10 Okay

Klint

Travelled with family
Liked: Cleanliness, staff & service
Windows let in a lot of cold air which meant the heater had to be on constantly. Annoying as the air was then dry in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very helpful and very professional they make it feel like you’re home away from home
Stayed 3 nights in Dec 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating to my needs
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Stayed 1 night in Dec 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, Shaker Hts

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice, both for only a quick night. Exactly what I needed to get on with my travels.
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Stayed 1 night in Oct 2024

6/10 Okay

Lori

Stayed 2 nights in Oct 2024

10/10 Excellent

Quinten

Stayed 2 nights in Oct 2024

10/10 Excellent

Penny

Stayed 2 nights in Oct 2024

10/10 Excellent

Amar

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2024