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Hilton Toronto/Markham Suites Conference Centre & Spa

4.0 star property
Eco-certified hotel connected to the convention centre in Markham with a full-service spa

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Meeting facility
Garden
Exterior
Presidential Suite, 1 King Bed | Living area
Suite, 1 Bedroom, Kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Parking available
  • Pet-friendly
The current price is AU$199
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
8500 Warden Avenue, Markham, ON, L6G 1A5
  • Flato Markham Theatre
    ‪8 min walk‬
  • First Markham Place
    ‪3 min drive‬
  • Seneca College - Markham Campus
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Hypo-allergenic bedding
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

View from property

Toronto Marriott Markham

  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, (1002)
The price is AU$322
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Toronto Marriott Markham

About the area

Markham

At Hilton Toronto/Markham Suites Conference Centre & Spa, you'll be connected to the convention centre and 0.7 km (0.4 mi) from Flato Markham Theatre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. 45000 square feet (4181 square metres) of event facilities include 26 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this Markham hotel, you'll be 2.7 km (1.7 mi) from Seneca College - Markham Campus and 2.9 km (1.8 mi) from Markham Pan Am Centre.

What's nearby

  • Flato Markham Theatre - 8 min walk
  • First Markham Place - 3 min drive
  • Markham Pan Am Centre - 4 min drive
  • Markville Shopping Center - 5 min drive
  • Toronto Zoo - 20 min drive

Getting around

  • Centennial Station - 7 min drive
  • Don Mills Station - 10 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Casa Victoria Fine Dining - ‬8 min walk
  • ‪Comebuy - ‬14 min walk
  • ‪Good Catch Cafe 萬好冰室 - ‬17 min walk
  • ‪Draco - ‬15 min walk

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Eco-certified hotel connected to the convention centre in Markham with a full-service spa
Hilton Toronto/Markham Suites Conference Centre & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 26 meeting rooms. Event space at this hotel measures 45000 square feet (4181 square metres) and includes a conference centre. A hot tub, a sauna, and a vending machine are also featured at the eco-certified Hilton Toronto/Markham Suites Conference Centre & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Markham hotel.

  • 502 guestrooms or units
  • 10 levels
  • 2 buildings
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Greek, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 10 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 26 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (45,000 square foot of space)

Outdoors

  • Garden
  • In a regional park

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 11 for children
  • Uncovered self-parking fee: CAD 10 per day (in/out privileges)
  • Valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Frequently asked questions

What is the cancellation policy at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Toronto/Markham Suites Conference Centre & Spa?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Toronto/Markham Suites Conference Centre & Spa on 16 Mar 2025 start from AU$199.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, Hilton Toronto/Markham Suites Conference Centre & Spa has an uncovered self car park with in/out privileges for CAD 10 per day.

Are there any beaches close to Hilton Toronto/Markham Suites Conference Centre & Spa?

The closest beach to Hilton Toronto/Markham Suites Conference Centre & Spa is Scarborough Crescent Park (18.2 km).

Is there a spa on site at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, there is an onsite spa at Hilton Toronto/Markham Suites Conference Centre & Spa. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Hilton Toronto/Markham Suites Conference Centre & Spa have a pool?

Hilton Toronto/Markham Suites Conference Centre & Spa has an indoor pool. The pool is open 7:30 AM to 5:30 PM. The swimming pool is closed on Christmas Day.

What luxury perks are available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa features a full-service spa, a health club and an indoor pool.

Does Hilton Toronto/Markham Suites Conference Centre & Spa serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Toronto/Markham Suites Conference Centre & Spa?

No, Hilton Toronto/Markham Suites Conference Centre & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Toronto/Markham Suites Conference Centre & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Toronto/Markham Suites Conference Centre & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 725 out of 1327 reviews
Rating 8 - Good. 320 out of 1327 reviews
Rating 6 - Okay. 127 out of 1327 reviews
Rating 4 - Poor. 81 out of 1327 reviews
Rating 2 - Terrible. 74 out of 1327 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria liza Del Castillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Place is awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aurelie

Stayed 2 nights in Nov 2024

10/10 Excellent

Pinghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Almarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here. Although the facility is dated, it is well-kept. Lots of dining and grocery options close by. However, it is at least an hour drive to downtown Toronto where all the attractions are.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, well appointed and convenient location. Staff was friendly and efficient. I’d recommend and definitely stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Nadya

Disliked: Staff & service
The staff was not nice at all and was giving attitude. I asked for my bill and they made a big deal about it. I was happy to leave. Will never be staying there again. And you had to pay $30 just for a breakfast buffet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place blew us away! Worth a stay
Stayed 3 nights in Nov 2024

8/10 Good

suling

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Belle endroit je recommande!
Stayed 2 nights in Nov 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process a breeze. Room was clean and beautiful. Service great. Love room service. Thank you, Birgit
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosenary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and checked us in to our room early. They also helped guide us downtown for the concert we were attending.
Stayed 1 night in Nov 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the Worst Hotel Experience We are seasoned world travelers, and this was by far the most disappointing and unacceptable hotel experience we’ve ever had. Dirty dishes were left in the hallways for days, ignored by staff as if no one cared to maintain the property. The carpets are not only hideous but also becoming a dangerous trip hazard. It’s clear no one is maintaining this place properly. Housekeeping was shockingly rude, repeatedly ignoring the “Do Not Disturb” sign. They barged into our room several times without knocking, even during a private moment. When they did decide to knock, they wouldn’t stop coming back, despite the sign being up. After I asked them to return in an hour, their response was a snarky, “I’ve been here six times already.” What’s the point of having a “Do Not Disturb” sign if it’s blatantly ignored? The complete disregard for privacy was appalling. The rooms are outdated, with weak toilets and no refills for basic amenities like shampoo and body wash. Clearly, no effort is made to ensure guest comfort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, rooms were comfy and spacious. Due to construction Reno’s maybe staff did not seem as helpful as they could’ve been
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay.
Great. Clean room. Friendly housekeeping. Nice atmosphere. Thank you for a pleasant stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff services
Stayed 2 nights in Nov 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Mehran

Travelled with family and small children
Liked: Staff & service
The room was not clean. There was hair on the counter top in the bathroom. Floors were dirty and not vacuumed. There was no pillows or blankets for the sofa bed. Swimming pool hours are very limited and you have to book in advance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bashir

Stayed 1 night in Oct 2024

10/10 Excellent

INUMIDUN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the ambience of the hotel and the staff support.
Stayed 1 night in Oct 2024