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Hilton Toronto/Markham Suites Conference Centre & Spa

4.0 star property
Eco-certified hotel connected to the convention centre in Markham with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Meeting facility
Garden
Presidential Suite, 1 King Bed | Living area
Exterior
Suite, 1 Bedroom, Kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
The price is AU$213
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
8500 Warden Avenue, Markham, ON, L6G 1A5
  • Flato Markham Theatre
    8 min walk
  • Absolute Lounge
    2 min walk
  • Centennial Station
    7 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    27 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Hypo-allergenic bedding
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Room

Toronto Marriott Markham

Pool
Hot tub
Pet-friendly
Restaurant
4.5 out of 5, Wonderful, (999)
The price is AU$335
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Toronto Marriott Markham

About the area

Markham

At Hilton Toronto/Markham Suites Conference Centre & Spa, you'll be connected to the convention centre and 0.7 km (0.4 mi) from Flato Markham Theatre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to aerobics classes and yoga classes. 45000 square feet (4181 square metres) of event facilities include 26 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this Markham hotel, you'll be 2.7 km (1.7 mi) from Seneca College - Markham Campus and 2.9 km (1.8 mi) from Markham Pan Am Centre.

What's nearby

  • Flato Markham Theatre - 8 min walk
  • First Markham Place - 3 min drive
  • Markham Pan Am Centre - 4 min drive
  • Markville Shopping Center - 5 min drive
  • Pacific Mall - 6 min drive

Getting around

  • Centennial Station - 7 min drive
  • Don Mills Station - 10 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Casa Victoria Fine Dining - ‬8 min walk
  • ‪Comebuy - ‬14 min walk
  • ‪Good Catch Cafe 萬好冰室 - ‬17 min walk
  • ‪Draco - ‬15 min walk

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Eco-certified hotel connected to the convention centre in Markham with a full-service spa
Hilton Toronto/Markham Suites Conference Centre & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 26 meeting rooms. Event space at this hotel measures 45000 square feet (4181 square metres) and includes a conference centre. A sauna, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Toronto/Markham Suites Conference Centre & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Markham hotel.

  • 502 guestrooms or units
  • 10 levels
  • 2 buildings
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Greek, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 10 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 26 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (45,000 square foot of space)

Outdoors

  • Garden
  • In a regional park

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from 25 March 2024 to 31 December 2024 (completion date subject to change).
The following facilities are closed for Christmas Day:
  • Fitness facilities
  • Sauna
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 11 for children
  • Uncovered self-parking fee: CAD 10 per day (in/out privileges)
  • Valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Frequently asked questions

What is the cancellation policy at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Toronto/Markham Suites Conference Centre & Spa?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Toronto/Markham Suites Conference Centre & Spa on 1 Jan 2025 start from AU$213.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, Hilton Toronto/Markham Suites Conference Centre & Spa has an uncovered self car park with in/out privileges for CAD 10 per day.

Are there any beaches close to Hilton Toronto/Markham Suites Conference Centre & Spa?

The closest beach to Hilton Toronto/Markham Suites Conference Centre & Spa is Scarborough Crescent Park (18.2 km).

Is there a spa on site at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, there is an onsite spa at Hilton Toronto/Markham Suites Conference Centre & Spa. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Hilton Toronto/Markham Suites Conference Centre & Spa have a pool?

Hilton Toronto/Markham Suites Conference Centre & Spa has an indoor pool. The pool is open 7:30 AM to 5:30 PM. The swimming pool is closed on Christmas Day.

What luxury perks are available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa features a full-service spa, a health club and an indoor pool.

Does Hilton Toronto/Markham Suites Conference Centre & Spa serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Toronto/Markham Suites Conference Centre & Spa?

No, Hilton Toronto/Markham Suites Conference Centre & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Toronto/Markham Suites Conference Centre & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Toronto/Markham Suites Conference Centre & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 697 out of 1290 reviews" "
Rating 8 - Good. 316 out of 1290 reviews" "
Rating 6 - Okay. 129 out of 1290 reviews" "
Rating 4 - Poor. 77 out of 1290 reviews" "
Rating 2 - Terrible. 71 out of 1290 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Stayed 1 night in Sep 2024

10/10 Excellent

Lisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with fair price
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-in-one approach to hotel, conference centre and spa is well thought out
Stayed 1 night in Sep 2024

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and clean. Excellent service.
Stayed 7 nights in Aug 2024

8/10 Good

Po Chun

Travelled with partner
Liked: Cleanliness, staff & service
Lack of amenities
Stayed 1 night in Sep 2024

8/10 Good

Po Chun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Zhuanhua

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times and it’s always a good hotel experience. However, now you have to make a reservation to use the pool - maybe it was because of the weekend I stayed recently with so many hockey teams or maybe because it’s shared with the club members as well. Anyways, call early to reserve. I stayed in a kitchen suite. Nice room. Needs a few more items stocked like a peeler and can opener though. Will stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Stayed 3 nights in Aug 2024

6/10 Okay

Anita

Stayed 5 nights in Sep 2024

4/10 Poor

Michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

nadine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Deborah, Spring

Travelled with family
Disliked: Staff & service, amenities
Bed was broken. Had to sleep in the middle so I would not fall in the floor. Told Manager, he said ok, and that was it. Room was old and dated. Also, they charge for parking. I would stay somewhere else.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zhao-Shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The separated bedroom and sitting room is very nice. The staff on site is very helpful and professional. The first Markham square is within walking distance. Lots of authentic Chinese restaurant near by. The location is perfect if you are in the city for a food hunt.
Stayed 3 nights in Sep 2024

8/10 Good

Wai Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and clean! Here’s the list for improvements: 1. Pillows not firm at all. 2. The water pressure is too low. 3. The water temperature does not stay. 4. Some lights are flickering.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kai Hung Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad experience
The bed is clean and comfortable. However, the water pressure for the shower is poor.
Stayed 4 nights in Aug 2024

6/10 Okay

Arash

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but found it very nice. The rooms were spacious and clean and the beds were comfortable. The food at the restaurant was good but I found it very expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 things I would recommended: have extra blankets in the rooms and an extra towel bar in the bathrooms. Super clean rooms and very cozy.
Stayed 2 nights in Sep 2024

10/10 Excellent

KAREN MERCY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean however no turn down or daily up keep of rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Dimitrios, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel option
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
room is a little bit small, but clean and comfy.
Stayed 7 nights in Aug 2024

8/10 Good

Andrew

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are very dated. There shouldn’t be carpets in a pet friendly hotel. We had to call down for room service twice before they came to our room. Then they didn’t mop the bathroom even tho we asked for it to be cleaned. Other than that our experience was pleasant. Breakfast was good and the staff is friendly.
Stayed 4 nights in Aug 2024

6/10 Okay

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Only stayed 2 day of the 10days. Trashed was not empty (had a face mask and a partial cookie in waste basket. The shower had no door only half a panel and water was going all over the floor. The shower head had a leak on the handle. Reported to front desk and they sent maintenance to repair it. This is my second time staying at this hotel. This time was a little disappointing.
Stayed 10 nights in Aug 2024