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The Ritz-Carlton Residences, Vail

4.5 star property
Winter wonderland with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Residences, Vail

Interior
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated
Fridge, microwave, coffee/tea maker
Room, 3 Bedrooms (Residence) | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
728 West Lionshead Circle, Vail, CO, 81657
  • Adventure Ridge
    6 min walk
  • Vail Ski Resort
    7 min walk
  • Eagle Bahn Gondola
    8 min walk
  • Vail, CO (EGE-Eagle County Regional)
    39 min drive

Room options

View all photos for Room, 2 Bedrooms (Platinum Residence)

Room, 2 Bedrooms (Platinum Residence) | Private kitchen

Room, 2 Bedrooms (Platinum Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms (Valley View)

Room, 2 Bedrooms (Valley View) | Living area

Room, 2 Bedrooms (Valley View)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 149 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse, 5 Bedrooms, Mountain View

Penthouse, 5 Bedrooms, Mountain View | Living area

Penthouse, 5 Bedrooms, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • Mountain view
  • Sleeps 14
  • 4 Queen Beds, 2 Single Beds and 2 King Beds

View all photos for Room, 3 Bedrooms, Mountain View (Residence, plus Den)

Room, 3 Bedrooms, Mountain View (Residence, plus Den) | Living area

Room, 3 Bedrooms, Mountain View (Residence, plus Den)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Plus Den Residence

Two Bedroom Plus Den Residence | Living area

Two Bedroom Plus Den Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 186 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 2 Bedrooms, Mountain View

Room, 2 Bedrooms, Mountain View | Living area

Room, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 149 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Plus Den Residence

1 bedroom, premium bedding, in-room safe, individually decorated

Three Bedroom Plus Den Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 242 sq m
  • Valley view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Four Bedroom Plus Den Residence

Four Bedroom Plus Den Residence | Living area

Four Bedroom Plus Den Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 427 sq m
  • Valley view
  • Sleeps 11
  • 2 Single Beds and 3 Queen Beds

View all photos for Room, 4 Bedrooms, View (Residence)

Room, 4 Bedrooms, View (Residence) | Living area

Room, 4 Bedrooms, View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 297 sq m
  • Valley view
  • Sleeps 11
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Room, 4 Bedrooms, Mountain View (Residence)

Room, 4 Bedrooms, Mountain View (Residence)

Room, 4 Bedrooms, Mountain View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 297 sq m
  • Mountain view
  • Sleeps 10
  • 2 Single Beds, 2 Queen Beds and 1 King Bed

View all photos for Room, 3 Bedrooms (Residence)

Room, 3 Bedrooms (Residence) | Living area

Room, 3 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 204 sq m
  • Valley view
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Mountain View (Residence)

Room, 3 Bedrooms, Mountain View (Residence) | Living area

Room, 3 Bedrooms, Mountain View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 204 sq m
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds

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About the area

Vail

A luxury stay in Vail awaits you at The Ritz-Carlton Residences, Vail. Within a 20-minute stroll, you'll find Vail Ski Resort and Vail Valley Medical Center. Highlights at this ski hotel include a full-service spa, an outdoor swimming pool and in-room kitchens. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, ski storage and ski passes. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 4.5-property class Lionshead hotel include Colorado Snowsports Museum and Hall of Fame and Betty Ford Alpine Gardens.

What's nearby

  • Vail Ski Resort - 7 min walk - 0.6 km
  • Eagle Bahn Gondola - 8 min walk - 0.8 km
  • Vail Valley Medical Center - 18 min walk - 1.5 km
  • Gondola One Ski Lift - 4 min drive - 2.9 km
  • Gerald R. Ford Amphitheater - 4 min drive - 3.2 km

Getting around

  • Vail, CO (EGE-Eagle County Regional) - 39 min drive

Restaurants

  • ‪Garfinkel's - ‬9 min walk
  • ‪Vail Chophouse - ‬9 min walk
  • ‪Vail Brewing Company - ‬3 min drive
  • ‪Pazzo's Pizzeria - ‬3 min drive
  • ‪The Little Diner - ‬5 min walk

About this property

The Ritz-Carlton Residences, Vail

Winter wonderland with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a sauna and a fitness centre. You'll have access to the outdoor pool and health club at a partner property. Parking is available for a fee.

This 4.5-star Vail hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 6 levels
  • Built in 2008
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton Residences, Vail offers 210 accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free ski shuttle
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • A bar/lounge

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 7 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vail Resorts' Legendary Lodging Ritz-Carlton Residences
Vail Resorts' Legendary Lodging Ritz-Carlton Residences Hotel
Vail Resorts' Legendary Lodging Ritz-Carlton Residences Vail
Vail Resorts' Legendary Lodging at Ritz Carlton Residences
Legendary Lodging Ritz-Carlton Residences Hotel Vail
Legendary Lodging Ritz-Carlton Residences Hotel
Legendary Lodging Ritz-Carlton Residences Vail
Hotel Legendary Lodging at the Ritz-Carlton Residences Vail
Vail Legendary Lodging at the Ritz-Carlton Residences Hotel
Hotel Legendary Lodging at the Ritz-Carlton Residences
Legendary Lodging at the Ritz-Carlton Residences Vail
Vail Resorts' Legendary Lodging at Ritz Carlton Residences
Legendary Lodging Ritz-Carlton Residences Hotel Vail
Legendary Lodging Ritz-Carlton Residences Hotel
Legendary Lodging Ritz-Carlton Residences Vail
Legendary Lodging Ritz-Carlton Residences
Hotel Legendary Lodging at the Ritz-Carlton Residences Vail
Vail Legendary Lodging at the Ritz-Carlton Residences Hotel
Hotel Legendary Lodging at the Ritz-Carlton Residences
Legendary Lodging at the Ritz-Carlton Residences Vail
Legendary Lodging at the Ritz Carlton Residences
Vail Resorts' Legendary Lodging at Ritz Carlton Residences
The Ritz-Carlton Residences, Vail Vail
The Ritz-Carlton Residences, Vail Hotel
The Ritz-Carlton Residences, Vail Hotel Vail
Legendary Lodging at the Ritz Carlton Residences

Frequently asked questions

Is parking available at The Ritz-Carlton Residences, Vail?

Yep, The Ritz-Carlton Residences, Vail has covered valet parking with in/out privileges for USD 60.00 per night.

Is there a spa on site at The Ritz-Carlton Residences, Vail?

Yep, there is an onsite spa at The Ritz-Carlton Residences, Vail. You'll enjoy services like massages.

Does The Ritz-Carlton Residences, Vail have a pool?

The Ritz-Carlton Residences, Vail has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Ritz-Carlton Residences, Vail a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Residences, Vail.

Is The Ritz-Carlton Residences, Vail family-friendly?

You bet! With amenities such as an arcade and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Residences, Vail is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton Residences, Vail?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Ritz-Carlton Residences, Vail?

No, The Ritz-Carlton Residences, Vail does not offer an airport shuttle service.

What time are check-in & check-out at The Ritz-Carlton Residences, Vail?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton Residences, Vail?

No, only service animals are allowed.

Is there a golf course on site at The Ritz-Carlton Residences, Vail?

There is a golf course next to The Ritz-Carlton Residences, Vail.

The Ritz-Carlton Residences, Vail Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 104 out of 132 reviews" "
Rating 8 - Good. 25 out of 132 reviews" "
Rating 6 - Okay. 2 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful last minute stay!
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Stayed 7 nights in Jun 2024

10/10 Excellent

Samreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except on property dining options / no room service.
Stayed 5 nights in Jun 2024

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the amazing valet to Beth the bartender and Ashton the consierge everything was above and beyond. As parents they made all of us feel relaxed, important and best service I have had in Vail. Other hotels (Four Seasons) need to take notes from them! Will absolutely come back.
Stayed 2 nights in Jun 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jong Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

David Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't go wrong with the Ritz in Vail
An amazing place to stay in Vail. Accommodations were excellent, staff was friendly, location was perfect. Truly wonderful all around.
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family gathering
Perfect for multi generational family.
Stayed 2 nights in Sep 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Gant, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023

6/10 Okay

Kendahl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is really nice. Only complaints were the beds were awful and the frequent changes in temperature in the room. You’d expect luxury at a Ritz but they skimped on the mattress. You could feel the springs coming through. The property itself is nice and the pool was great.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfort, some off-season inconveniences
Incredible home away from home for a family weekend away. Our unit was spacious, clean, and very well stocked, including the kitchen. A couple of (very comfortable!) pull out sleeping options meant everyone had a quiet place to themselves. Location in Lions Head is a short walk to the village. We visited during off season, so there were no full service dining/bar options available on site, and not much was open in the village. It's a beautiful and quiet time of year, but required some extra prep for meals. Plan accordingly! Parking is valet only, and expensive.
Stayed 3 nights in May 2023

8/10 Good

Susan, Weston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at a Ritz Property. We have stayed here before. The property could use a little updating as far as the lobby and interior are concerned. We visited several other similar properties during our stay and in the morning they had coffee and tea for the guests in the lobby as well as ice water. The Ritz charged over $20.00 per smores kit for each child. Other hotels offered complimentary kits.Cookies are put out at 3:00pm however you have to go to the ski storage next door to get them. These are the "little things" that you expect form a luxury property, Our condo was very nice however the dresser in the bedroom was not stable and the drawers were close to breaking. Housekeeping did a wonderful job and came every other day. We had to request towels twice as there were only one set of towels (for 2 people) in each bathroom. Ashton at the front desk was very helpful and friendly. There were several times when we requested the shuttle service and it took a long time to pick us up. We were aware that the shuttle was parked at The Ritz and not servicing other guests. Overall, our stay at The Ritz was very nice and we would return again.
Stayed 10 nights in Mar 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort Suite! Large and Very Well Appointed!

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in unit #217. I was absolutely blown away! There was an extra den which we did not expect, and the wraparound balcony was shockingly beautiful! It was an extreme treat to get to stay here! Thank you so much for sharing your home!
Stayed 6 nights in Oct 2022

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, amazing staff and beautiful rooms. Will be back!
Stayed 4 nights in Oct 2022

10/10 Excellent

Susan, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Gant, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Valdo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing residence. You never feel like you are staying in a hotel while in the residence - it is like a spacious home - well built and quiet with everything you need. Highly recommend.
Stayed 3 nights in Jun 2022

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome 3 bedroom 4 bathroom unit was more than enough space for our family of 7. The staff is amazing and quick to respond to our every request. The only bummer was the internet in this unit wasn't working. The fix was to use the internet from the units underneath and above us. It worked some of the time and didn't work in parts of our unit.
Stayed 4 nights in Jun 2022