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Mercure Valkenburg

4.0 star property
Riverfront hotel with 24-hour front desk and restaurant

Photo gallery for Mercure Valkenburg

Exterior
Reception
Reception
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
DE LEEUWHOF 10, Valkenburg aan de Geul, 6301 KZ
  • Valkenburg Christmas Market
    ‪11 min walk‬
  • Valkenburg Holland Casino
    ‪11 min walk‬
  • Valkenburg Castle
    ‪12 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪19 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Valkenburg aan de Geul

Hotel Valkenburg by Mercure - Next to Shimano Experience Center places you steps from Roman Catacombes and within a 15-minute stroll of Valkenburg Christmas Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant RUW., is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. .In the area of this 4-property class Valkenburg aan de Geul hotel, you'll find Vrijthof.

What's nearby

  • Valkenburg Christmas Market - 11 min walk
  • Valkenburg Holland Casino - 11 min walk
  • Valkenburg Castle - 12 min walk
  • Valkenburg Caves - 14 min walk
  • Sauna & Wellness resort Thermae 2000 - 15 min walk

Getting around

  • Valkenburg Station - 15 min walk
  • Maastricht (MST-Maastricht - Aachen) - 19 min drive

Restaurants

  • ‪Holland Casino Valkenburg - ‬13 min walk
  • ‪Fletcher Hotel-Restaurant De Burghoeve - ‬12 min walk
  • ‪Restaurant De Beren Valkenburg - ‬2 min walk
  • ‪Pannenkoekenparadijs - ‬10 min walk
  • ‪Kodoo - ‬10 min walk

About this property

Mercure Valkenburg

Riverfront hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Valkenburg by Mercure - Next to Shimano Experience Center also features multilingual staff, a porter, and a lift.

This 4-star Valkenburg aan de Geul hotel is smoke free.

  • 65 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Valkenburg by Mercure - Next to Shimano Experience Center offers 65 air-conditioned accommodations with minibars and espresso makers. 44-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant RUW.

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 2.90 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Nearby parking fee: EUR 9 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Valkenburg Hotel
Hotel Valkenburg by Mercure
Mercure Valkenburg Valkenburg aan de Geul
Mercure Valkenburg Hotel Valkenburg aan de Geul
Hotel Valkenburg by Mercure Shimano Experience Center

Frequently asked questions

What is the cancellation policy at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

Hotel Valkenburg by Mercure - Next to Shimano Experience Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

No, there is no spa at this property. Sauna & Wellness resort Thermae 2000 is a short 15-minute walk away.

Does Hotel Valkenburg by Mercure - Next to Shimano Experience Center serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

No, Hotel Valkenburg by Mercure - Next to Shimano Experience Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Valkenburg by Mercure - Next to Shimano Experience Center?

No, only service animals are allowed.

Mercure Valkenburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 48 reviews
Rating 8 - Good. 23 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Iain

Travelled with group
Liked: Cleanliness
The Reception staff much improved since our last visit. They were very friendly and helpful. Hotel is comfortable and in a great location. Parking continues to be a problem - there isn’t any! You need to pay and park on the street which is 5-10 minutes walk from the hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Stayed 1 night in Aug 2022

8/10 Good

Bianca

Stayed 1 night in Nov 2024

8/10 Good

valerie

Business traveller
Liked: Cleanliness, staff & service
Leuke accommodatie, rustige ligging
Stayed 1 night in Nov 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

cowan

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour à été agréable. Nous avons un petit regret qu'il n'y ait pas de personne parlant un peu français. Juste un jeune homme à l'accueil qui a fait l'effort de nous parler et de nous aider.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaap

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Prima verblijf voor een weekendje limburg. Of het het geld waard is, valt over te twisten Inchecken duurde lang. Lange rij en 1 persoon die alle mensen moest helpen. De kamers zijn van alle gemakken voorzien echter kon het op sommige plekken wat schoner. Spinnewebben in de hoeken, kalkvlek op de vloer in de douche en zilvervisjes in de badkamer. Jammer dat er geen wasbakje bij de wc is. Ontbijt was goed. Ook hier op zondag een lange rij. Het personeel doet zijn best en is vriendelijk Ze werken hard genoeg!!! Iets met personeelstekort?
Stayed 2 nights in Jul 2024

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel met prima ligging
Stayed 1 night in Jul 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jan

Stayed 3 nights in Jul 2024

10/10 Excellent

Nils Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rustige omgeving in een goed onderhouden hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, mooi gelegen op loopafstand van de belangrijkste winkelstraat. Lekker ruim opgezet.
Stayed 2 nights in May 2024

6/10 Okay

Carsten

Travelled with partner
Liked: Staff & service
Gute Lage, Zentrum zu Fuß schnell zu erreichen. Sehr freundliches und hilfsbereites Personal. Bequeme Betten. Fahrradfreundlich. Frühstück ist sehr Standard aber nicht mehr. Toilette und Waschraum getrennt aber dadurch fehlt definitiv ein Handwaschbecken bei der Toilette. Zimmer modern und rel. groß aber sehr dunkel. Nur ein kleines Fenster. In unserem Zimmer gab es keinen Schrank, nur offene Ablagen. Auch sonst eher spartanisch eingerichtet. Für Dienstreisen okay aber für eine Urlaubsreise eher nicht. Für ein- und ausladen kann man direkt am Hotel halten, aber kein Parkplatz direkt am Hotel. Das Auto parken kann man nur auf öffentlichen Parkplätzen für 8,- bzw. 9,- Euro pro Tag
Stayed 3 nights in Apr 2024

10/10 Excellent

J.F.

Stayed 1 night in Apr 2024

8/10 Good

Paulien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamer. Goed geïsoleerd. Fijn bed. Ruime inloop douche. Vriendelijk personeel.
Stayed 2 nights in Feb 2024

10/10 Excellent

bastiaan, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi nieuw hotel. Ruim opgezet Rustige ligging
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel in een mooie omgeving!
Prima hotel! Warme ontvangst en behulpzame mensen bij de receptie. Hotelkamer zag er prachtig uit en toonde een fijne setting, vooral met de positie van het bed in de kamer. Voor herhaling vatbaar!
Stayed 1 night in Jan 2024

4/10 Poor

Bernd

Disliked: Cleanliness, staff & service
Sauberkeit des Zimmers ließ sehr zu wünschen übrig. Garderobenhaken fehlen. Im Bad gab es auch lediglich einen Haken für Handtücher. Dusche und WC getrennt - eigentlich prima. Aber im WC sollte es dann trotzdem die Möglichkeit geben, sich die Hände zu waschen.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede overnachting, receptie maakt foutjes
Kamers zijn prachtig met het naakte beton en industriële meubels en aankleding. Ontbijt was goed, maar niet speciaal en te druk (buffet staat niet handig uitgestald). Cocktail happy hour was leuk om iets te drinken buiten op het zonnige terras. Zowel bij inchecken als uitchecken gemerkt dat de rekening niet klopte (had op voorhand betaald, maar bedrag stond nog open volgens hun en bij uitchecken waren ze happy hour op de cocktails vergeten). Dit komt zeer amateuristisch over, gelukkig snel en correct opgelost in beide gevallen.
Stayed 1 night in Oct 2023