2/10 Terrible
Verified traveller
Travelled with family
30 Dec 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check on Google map the location…
Verified traveller
Stayed 1 night in Dec 2023
Hotel Cenote Secreto Maya
3.0 star property
Waterfront hotel with full-service spa and free breakfast
Photo gallery for Hotel Cenote Secreto Maya
Reviews
2.02.0 out of 10
Popular amenities
- Bar
- Pool
- Spa
- Pet-friendly
- Laundry
- Breakfast included
Explore the area
KM9, Valladolid, YUC, 97794
- Cenote Xcanahaltun8 min drive
- Cenote Secreto Maya16 min drive
- Cenote Suytun19 min drive
Room options
Superior Room
Highlights
Garden
Patio
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
- Sleeps 3
- 1 King Bed
View all photos for Superior Room
Superior Room
Highlights
Garden
Patio
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
- Resort view
- Sleeps 3
- 1 King Bed
Superior Room
Highlights
Garden
Patio
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
- Sleeps 3
- 1 King Bed
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About the area
Valladolid
At Hotel Cenote Secreto Maya, you'll be 5.6 km (3.5 mi) from Cenote Xcanahaltun and 10.6 km (6.6 mi) from Cenote Secreto Maya. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Chawiik Spa can include deep-tissue massages, hot stone massages and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy access to ecotours and zip-lining. Other amenities include free Wi-Fi in public areas, concierge services and barbecues. Free full breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Valladolid hotel include Cenote Suytun and Ek' Balam.
What's nearby
- Cenote Suytun - 19 min drive - 16.4 km
- Ek' Balam - 21 min drive - 19.5 km
- Mercado Municipal - 22 min drive - 25.5 km
- Cenote Zaci - 22 min drive - 25.9 km
- Calzada de los Frailes - 22 min drive - 25.9 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 127 min drive
Restaurants
- Portcha - 3 min walk
- Maya Adventure - 11 min drive
About this property
Hotel Cenote Secreto Maya
Waterfront hotel with full-service spa and free breakfast
Hotel Cenote Secreto Maya offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
Spa services, barbecue grills, and a picnic area are also featured at Hotel Cenote Secreto Maya. Self parking is free.
Smoking is allowed in designated areas at this 3-star Valladolid hotel.
- 3 guestrooms or units
- Full breakfast (free)
- Dry cleaning
- Express check-out
- Storage area for luggage
- Concierge
- BBQ grill(s)
- Outdoor picnic space
- On-site shopping
- Smoking in designated areas
- Bar or lounge
- Bar by the pool
- Dining venue
Hotel Cenote Secreto Maya offers 3 accommodations. Rooms open to patios. This Valladolid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chawiik Spa. Services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free uncovered self parking on site
Food and drink
- Free full breakfast available daily 8:00 AM to 10:00 AM
- A bar/lounge
- A poolside bar
- A restaurant
Family friendly
- Outdoor pool
Conveniences
- Luggage storage
- Virtual front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
Outdoors
- Barbecue grill
- On the waterfront
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
Full-service spa
- Deep-tissue massages
- Hot stone massages
- Reflexology
- Spa open select days
- Sports massages
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Access methods
Host will greet you
Pets
- Pets: MXN 500 per accommodation, per stay
- Only dogs and cats are allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 500 per accommodation, per stay
- Late check-out fee: MXN 400 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Children may not be eligible for complimentary breakfast.
Property is also known as
Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel
Hotel Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel Valladolid
Frequently asked questions
What is the cancellation policy at Hotel Cenote Secreto Maya?
Hotel Cenote Secreto Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel Cenote Secreto Maya?
Yep, Hotel Cenote Secreto Maya has a free self car park.
Is there a spa on site at Hotel Cenote Secreto Maya?
Yep, Chawiik Spa is available for guests. You'll enjoy services like hot stone massages.
Does Hotel Cenote Secreto Maya have a pool?
Hotel Cenote Secreto Maya has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.
What makes Hotel Cenote Secreto Maya a romantic place to stay?
A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Cenote Secreto Maya.
Does Hotel Cenote Secreto Maya serve breakfast?
Yep, complimentary full brekkie is available daily from 8:00 AM to 10:00 AM.
Is there a free airport shuttle available at Hotel Cenote Secreto Maya?
No, Hotel Cenote Secreto Maya does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel Cenote Secreto Maya?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Hotel Cenote Secreto Maya?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Hotel Cenote Secreto Maya Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness