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Hotel Cenote Secreto Maya

3.0 star property
Waterfront hotel with a full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cenote Secreto Maya

Exterior
Outdoor pool
Exterior
Superior Room
Superior Room | Bathroom

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
KM9, Valladolid, YUC, 97794
  • Cenote Xcanahaltun
    8 min drive
  • Cenote Secreto Maya
    16 min drive
  • Portcha
    3 min walk
  • Valladolid Bus Terminal
    27 min drive

Room options

Superior Room

Highlights

Garden
Patio
Private bathroom
Wardrobe
Daily housekeeping
Mobile key entry
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Patio
Private bathroom
Wardrobe
Daily housekeeping
Mobile key entry
  • Resort view
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Garden
Patio
Private bathroom
Wardrobe
Daily housekeeping
Mobile key entry
  • Sleeps 3
  • 1 King Bed

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About the area

Valladolid

At Hotel Cenote Secreto Maya, you'll be 5.6 km (3.5 mi) from Cenote Xcanahaltun and 10.6 km (6.6 mi) from Cenote Secreto Maya. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Chawiik Spa can include deep-tissue massages, hot stone massages and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy access to ecotours and zip-lining. Other amenities include free Wi-Fi in public areas, concierge services and barbecues. Free full breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Valladolid hotel include Cenote Suytun and Ek' Balam.

What's nearby

  • Cenote Secreto Maya - 16 min drive
  • Cenote Suytun - 19 min drive
  • Ek' Balam - 21 min drive
  • Cathedral of San Gervasio - 22 min drive
  • Calzada de los Frailes - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 127 min drive

Restaurants

  • ‪Portcha - ‬3 min walk
  • ‪Maya Adventure - ‬11 min drive

About this property

Hotel Cenote Secreto Maya

Waterfront hotel with full-service spa and free breakfast
Hotel Cenote Secreto Maya offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a picnic area are also featured at Hotel Cenote Secreto Maya. Self parking is free.

Smoking is allowed in designated areas at this 3-star Valladolid hotel.

  • 3 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Cenote Secreto Maya offers 3 accommodations. Rooms open to patios. This Valladolid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chawiik Spa. Services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Designer stores
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Ziplining

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per accommodation, per stay
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel
Hotel Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel Valladolid

Frequently asked questions

What is the cancellation policy at Hotel Cenote Secreto Maya?

Hotel Cenote Secreto Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cenote Secreto Maya?

Yep, Hotel Cenote Secreto Maya has a free self car park.

Is there a spa on site at Hotel Cenote Secreto Maya?

Yep, Chawiik Spa is available for guests. You'll enjoy services like deep-tissue massages.

Does Hotel Cenote Secreto Maya have a pool?

Hotel Cenote Secreto Maya has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Cenote Secreto Maya a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Cenote Secreto Maya.

Does Hotel Cenote Secreto Maya serve breakfast?

Yep, complimentary full brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Cenote Secreto Maya?

No, Hotel Cenote Secreto Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cenote Secreto Maya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cenote Secreto Maya?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Cenote Secreto Maya Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check on Google map the location…
We did not find the place. We ended up in the middle of a village with no coverage. People were not very welcoming . We decided to go back to Valladolid. Check on Google map first to have a look to the neighborhood.
Stayed 1 night in Dec 2023