4/10 Poor
wara
Travelled with group
27 Dec 2024
Liked: Cleanliness
Disliked: Staff & service
The rooms and property are great. Very clean. The beach is beautiful. The website says there are 3 bars - there is one main bar, a second that is open for a couple of hours and the beach bar was never opened. The site also says there are 2 restaurants. For dinner there is just one. Also the beach and dining area has a crazy amount of flies where it made eating stressful. The staff although very nice seemed overwhelmed and the dining area was always chaos as no one knew what was going on. The team is not familiar with how to make mixed drinks and basic ingredients were not there. I.e. the whole week they did not have tomato juice to make bloody Mary’s even tho the menu said so. The staff is very kind however need some training.
wara
Stayed 5 nights in Dec 2024