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Inn at the Quay

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Point of interest
Aerial view
Water view
In-room business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
The current price is AU$254
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪7 min walk‬
  • Holland Park
    ‪10 min drive‬
  • Metropolis at Metrotown
    ‪11 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Bathrobes
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Bathrobes
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Bathrobes
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

New Westminster

At Inn at the Quay, you'll be 0.5 km (0.3 mi) from Douglas College and 7.9 km (4.9 mi) from Metropolis at Metrotown. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, The Boathouse, serves seafood and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 3875 square feet (360 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of self parking. .Sights within a 15-minute drive of this New Westminster hotel include Holland Park and Burnaby Hospital.

What's nearby

  • Douglas College - 7 min walk - 0.6 km
  • Hard Rock Casino Vancouver - 9 min drive - 8.2 km
  • Holland Park - 10 min drive - 8.2 km
  • Metropolis at Metrotown - 11 min drive - 8.0 km
  • Simon Fraser University - 15 min drive - 11.6 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪North Noodle House - ‬6 min walk
  • ‪Cockney Kings Fish & Chips - ‬6 min walk
  • ‪Old Spaghetti Factory - ‬6 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co - ‬5 min walk

About this property

Inn at the Quay

Eco-certified hotel with fitness centre and sauna
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

What is the cancellation policy at Inn at the Quay?

Inn at the Quay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Inn at the Quay?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Inn at the Quay on 13 Apr 2025 start from AU$254.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Inn at the Quay?

Yep, Inn at the Quay has a self car park with in/out privileges for CAD 15.00 per day.

Are there any beaches close to Inn at the Quay?

The closest beach to Inn at the Quay is English Bay Beach (19.3 km).

What makes Inn at the Quay a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Inn at the Quay.

Does Inn at the Quay serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays between 6:30 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Inn at the Quay?

No, Inn at the Quay does not offer an airport shuttle service.

Is there a bar or restaurant at Inn at the Quay?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Inn at the Quay?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1044 reviews
Rating 8 - Good. 290 out of 1044 reviews
Rating 6 - Okay. 65 out of 1044 reviews
Rating 4 - Poor. 24 out of 1044 reviews
Rating 2 - Terrible. 17 out of 1044 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Dec 2024

10/10 Excellent

Dee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room was great but could hear the neighbors clearly. However our room had the adjoining room option. Gorgeous view of the river! Bathroom could use an update otherwise we had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views of the Fraser River and all the commercial activity . They were very helpful in charging our Cel Phones as we had forgotten our chargers.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given it 5 stars. Really close. Front desk was inconsistent. Some were great. Others didn’t smile
Stayed 3 nights in Dec 2024

10/10 Excellent

tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Great place to stay, always friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kumar Lal

Stayed 1 night in Dec 2024

8/10 Good

Shawn

Travelled with family
Excellent rooms. Great location on the river however separated from downtown by rail corridor making for an extra 20 min walk to get offsite
Stayed 2 nights in Dec 2024

8/10 Good

Shelley

Stayed 2 nights in Dec 2024

10/10 Excellent

Kaleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in New West! Love being close to the water!
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, my only issue was the patio door had a draft
Stayed 1 night in Dec 2024

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Sebastiao Dias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded room at check in!
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Ardalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
123
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loving water view from my room
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Stayed 1 night in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bar Staff
Stayed 1 night in Nov 2024

8/10 Good

Shelley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and room was comfortable. There is a sign in the hotel lobby that says "be nice to your housekeeper, she's alone with your toothbrush" if I was the manager I would take this sign down. The Boathouse restaurant did not offer any vegetarian entrees.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024