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VICHY CELESTINS Spa Hôtel

5.0 star property
Lakefront Vichy hotel in Thermal with a full-service spa

Photo gallery for VICHY CELESTINS Spa Hôtel

Deluxe Room, Terrace, Park View
Garden views, serves lunch, dinner and brunch
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Lunch and dinner served, garden views
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available
The current price is AU$246
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
111 Boulevard Des Etats-unis, Vichy, Allier, 3200
  • Palais des Congrès Opéra Vichy
    ‪3 min walk‬
  • Hall des Sources
    ‪4 min walk‬
  • Thermes de Vichy
    ‪4 min walk‬
  • Vichy (VHY-Charmeil)
    ‪14 min drive‬

Room options

View all photos for Double Room Single Use, Bathtub

Down duvets, Select Comfort beds, minibar, in-room safe

Double Room Single Use, Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
Down duvet
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Select Comfort bed
Blackout curtains
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
Down duvet
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Park View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
Down duvet
  • 35.0 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Terrace, Park View

Deluxe Room, Terrace, Park View

Deluxe Room, Terrace, Park View

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Select Comfort bed
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Vichy

A luxury stay in the heart of Vichy awaits you at VICHY CELESTINS Spa Hôtel. Within steps you'll find Palais des Congrès Opéra Vichy and Hall des Sources within a short 5-minute stroll. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The fine-dining restaurant, Le N3, is open for lunch and dinner. Le Blue Note is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and pool loungers. 3649 square feet (339 square metres) of event facilities include 6 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of airport pick-up service. .Sights within a 10-minute walk of this 5-property class Thermal hotel include Thermes de Vichy and Grand Café Casino.

What's nearby

  • Palais des Congrès Opéra Vichy - 3 min walk
  • Thermes de Vichy - 4 min walk
  • Vichy Opera - 6 min walk
  • Église Saint-Blaise - 10 min walk
  • Source des Célestins - 12 min walk

Getting around

  • Vichy Station - 13 min walk
  • Lyon (LYS-Saint-Exupery) - 134 min drive

Restaurants

  • ‪Le Petit Pot - ‬6 min walk
  • ‪La Mie Câline - ‬6 min walk
  • ‪Au Bureau Vichy - ‬6 min walk
  • ‪Venus Barista - ‬6 min walk
  • ‪Le Vichy - ‬6 min walk

About this property

VICHY CELESTINS Spa Hôtel

Lakefront Vichy hotel in Thermal with a full-service spa
VICHY CELESTINS Spa Hôtel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. A health club, a library, and a terrace are also featured at the luxury VICHY CELESTINS Spa Hôtel. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vichy hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 3649 sq ft of conference space
  • 339 sq. m of conference space
  • Built in 1993
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
VICHY CELESTINS Spa Hôtel offers 129 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Vichy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

The on-site spa has 50 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Blue Note
  • Le N3

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 3,649 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 83
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 83

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 26 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 350 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 83 (subject to availability)
  • Late check-out fee: EUR 83 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, ANCV Chèques-vacances and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Celestins Vichy
Hotel Vichy Celestins
Hotel Vichy Spa
Spa Celestins
Spa Hotel Les Celestins
Spa Les Celestins
Spa Vichy Celestins
Vichy Celestins Hotel
Vichy Spa Hotel Les Celestins
Vichy Spa Les Celestins
Sofitel Vichy
Vichy Sofitel
VICHY CELESTINS Spa Hôtel
CELESTINS Spa Hôtel
VICHY CELESTINS Spa
CELESTINS Spa
Vichy Celestins Hotel Vichy
VICHY CELESTINS Spa Hôtel Hotel
VICHY CELESTINS Spa Hôtel Vichy
VICHY CELESTINS Spa Hôtel Hotel Vichy

Frequently asked questions

What is the cancellation policy at VICHY CELESTINS Spa Hôtel?

VICHY CELESTINS Spa Hôtel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VICHY CELESTINS Spa Hôtel?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at VICHY CELESTINS Spa Hôtel on 23 Feb 2025 start from AU$237.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at VICHY CELESTINS Spa Hôtel?

Yep, VICHY CELESTINS Spa Hôtel has a secured covered self car park with in/out privileges for EUR 20 per day.

Are there any beaches close to VICHY CELESTINS Spa Hôtel?

Yep, VICHY CELESTINS Spa Hôtel is a short 12-minute walk from Plage des Célestins. Fun beach activities include windsurfing and sailing.

Is there a spa on site at VICHY CELESTINS Spa Hôtel?

Yep, there is an onsite spa at VICHY CELESTINS Spa Hôtel. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does VICHY CELESTINS Spa Hôtel have a pool?

VICHY CELESTINS Spa Hôtel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at VICHY CELESTINS Spa Hôtel?

VICHY CELESTINS Spa Hôtel features a full-service spa, a health club and an outdoor pool. All guestrooms come with Select Comfort beds and 24-hour room service.

What makes VICHY CELESTINS Spa Hôtel a romantic place to stay?

A hot tub and couples spa treatments, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at VICHY CELESTINS Spa Hôtel.

Is VICHY CELESTINS Spa Hôtel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that VICHY CELESTINS Spa Hôtel is a hit with families.

Does VICHY CELESTINS Spa Hôtel serve breakfast?

Yep, buffet breakfast is offered weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at VICHY CELESTINS Spa Hôtel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at VICHY CELESTINS Spa Hôtel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at VICHY CELESTINS Spa Hôtel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at VICHY CELESTINS Spa Hôtel?

Cats and dogs are welcome at VICHY CELESTINS Spa Hôtel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 12 kg per pet.

VICHY CELESTINS Spa Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 747 reviews
Rating 8 - Good. 244 out of 747 reviews
Rating 6 - Okay. 61 out of 747 reviews
Rating 4 - Poor. 23 out of 747 reviews
Rating 2 - Terrible. 13 out of 747 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
I great location but a little "tired" to be luxury
I love this spa and the location - the rooms and spa itself are a little tired. Tiles missing from the spa - things not open, etc. Overall it was a good experience but could use some updates.
Stayed 3 nights in Oct 2024

10/10 Excellent

rucha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Kendall

Liked: Room comfort
Nice room but…
Visited for the triathlon. Room was large and pleasant but the Hotel and especially the Spa was tired (no kettle always as disappointment)
Stayed 2 nights in Sep 2024

4/10 Poor

Gordon

Stayed 4 nights in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Fayona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel, I wanted to use the hotel pool, however it was still being refurbished, so the staff gave me a free pass to the Thermal Baths.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the staff were lovely. We enjoyed looking out over the park and easy walking for the town and riverside. We hope to visit again
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent hotel, room with all facilities. Bar and gardens first class.
Stayed 1 night in Jun 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly friendly and accomodating. Julie, the manager in the bar is the best! She will tell you where to go for dinner, lunch and help you explore the best parts of Vichy! Cannot recommend this hotel more highly. Outdoor areas are wonderful and they are situated right on the promenade.
Stayed 15 nights in May 2024

8/10 Good

Elena

Stayed 7 nights in May 2024

6/10 Okay

Vitali

Travelled with family
Déception
The advantage of this hotel is that it is located at the source. Everything else does not correspond to the level.
Stayed 3 nights in Apr 2024

6/10 Okay

Cara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Musique à fond dans le bar jusqu’à tard- du coup chambre 117 à proscrire pour les enfants. Je m’attendais à mieux d’un hotel de ce standing. Vraiment déçue.
Stayed 1 night in Apr 2024

10/10 Excellent

YOUNGSIN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely room, great restaurant, really really noisy outside with a smoking area underneath our hotel window - nasty.
Stayed 1 night in Feb 2024

4/10 Poor

Sullimann

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Marilia

Liked: Cleanliness
The swmming pool was closed and they did not guests know before ever arriving at the premises. No compensation either
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed with no warning. As this was the main reason I booked it this was v disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Anne, riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stop but the whole town is very walkable and the parc nearby is absolutely gorgeous. We ordered room service, which was served on the dot by a very courteous, but also very discreet gentleman. The bellman took care of our electric vehicle and returned it to us fully charged.
Stayed 1 night in Nov 2023

8/10 Good

Rauan, addison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. Great location. Wonderful park right in front of the hotel and along the river and great for walking our little dog. Very friendly staff. Nice restaurant. The spa experience was good. But the pool on the 7th floor was in bad condition. Dozens of loose little tiles and dirt at the bottom. But, all in all, we would stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff, clinical clean facilities. Room housekeeping could be better
Stayed 4 nights in Oct 2023

10/10 Excellent

Vladimir

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the hotel - breakfast was superb, service was sterling (especially reception staff), rooms were large and luxury. Spa is small but boasts selection of saunas (dry, non-dry, hammam) and medium mineral hydromassage pool. It also has selection of herbal cold teas and mineral water. The only this is that a few showers didn’t work properly - this needs to be addressed. The hotel is located opposite the Vichy water sources so you can visit drinking taps in the morning and choose one of the 5 taps of local mineral water to drink. Everything exceeded my expectations, thank you for this wonderful time.
Stayed 1 night in Sep 2023