You cannot fault this apartment for space/cleanliness/comfort BUT I have dropped 1 star for a few reasons, which do not detract from the apartment itself. I had looked online & saw that it was a 2 bedroomed apartment, a double bedded room & a twin bedded room. I made the booking on the basis that I would either be travelling with my daughter or possibly my son. I had seen that for 2 people you were supposed to use 1 room or the other but thought that either would be available to use - this proved not to be the case. Only the double bedded room was made ready (not ideal even with my daughter & definitely not had it been myself & my son !). The twin room is accessed through the double room & can be locked & isolated from the rest of the apartment, something which wasn't clear. We arrived quite late & felt really bad that Mrs Ghisetti had to make up the twin beds for myself & daughter - it is obviously more comfortable to have your own bed rather than share a double when it's warm. On that note, the air con is only available in the living area, not the bedrooms, where it is probably most needed but in June, we were OK. There were loads of random books available but nothing about places to eat/boat times etc. There was an Aliliguna timetable but not the ACTV one (I suspect someone had taken it out with them & not put it back). We spent time using the 4.2 route to St Mark's Sq (nearly an hour) when we could have got a number 7 boat from Murano Faro (15 mins walk) which was way quicker & more direct. It took another tourist staying in Venice itself, who we met on a food tour, to inform us of that. Murano is very sleepy & not particularly geared up for tourists - restaurants are spaced out on the Island & don't stay open very late at all. In fact we went out on the 2nd night at 20:30, having been out all day, so thought that time was fine to go out for a meal & struggled to find somewhere to serve us by 21:00, as the majority of restaurants had stopped taking food orders & seem to close altogether by about 22:00hrs. This would have been very useful to know. Also, beware that you are woken up by clanging church bells by 7:30am, whether you like it or not. The apartment was totally as per the pictures, with gorgeous pieces of art which I was terrified of breaking ! Mrs Ghisetti was lovely & gave us some delicious homemade cake for our breakfast, as we arrived too late for the supermarket. This is a fantastic apartment which I would recommend.