Ratings based on 151 Verified Reviews
Real reviews from guests who’ve stayed
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 21 Sep. 2024 on Hotels
Everyone here was so incredibly nice and helpful. Would stay here again in a heart beat!
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Very helpful & friendly staff. Breakfast was delicious and served to you. Location is perfect and water taxi stop directly in front of hotel staircase.
by A verified traveller
Posted 21 Aug. 2024 on Expedia
The place was superb and beautiful, very detailed and clean. The host, Alessandra, is very friendly she greeted us warmly and prepared for us a very refreshing juice,water and cookies. The breakfast was very generous and delicious.she also gave us directions and map with nice places to see and restaurant suggestions.she went beyond expectations and booked us a beautiful terrace view. She made our stay very pleasant. Thank you very much Alessandra!
by A verified traveller
Posted 16 Aug. 2024 on Expedia
Central location and quiet and safe place. Very good breakfast.
washroom in turns of American standard is super small.
Comment from Hotel Management
17 Aug. 2024 by Alessandra Scalon del Doge, Hotel Management
Dear guest,thank you for your review.Venetian standard bathrooms are very small because Venice is an historical town and you stayed in our XIII century palace on the Grand Canal which is part of Unesco Heritage so there are lots of laws and preservation rules.But I am sure you appreciated the beauty of the ancient palace and the rooms in venetian style with silk adorned walls and Murano chandeliers we designed with my familyAll the bestAlessandraScalon del Doge
by A verified traveller
Posted 1 Aug. 2024 on Expedia
Accommodation is very unique and artfully decorated. Staff were super friendly and accommodating. Area was nice and close to the restaurants and shopping areas. Something that they did not mention in their listing and you need to be aware of especially if you have lots of luggages is that the property has no elevators, and you need to climb up around 30 steps to get to the entrance of the reception. Since we had a lot of heavy luggages, we were not too happy that they did not advertise this issue on their listing. They are also having rules for limitted eating or drinking in their rooms to prevent potentially damaging the artistic decorations of the rooms. Overall, my family stayed there for one night and we were happy with our experience.
Comment from Hotel Management
17 Aug. 2024 by Alessandra Scalon del Doge, Hotel Management
Dear Guest,thanks for your kind review.Our main profile image online is the ancient staircase and we wrote on our website that our palace is a XIII century palace on the Grand Canal which is part of Unesco heritage and so we don't have permit to realize elevator as it's an historical building on the Grand Canal.So our suggestion is you should check and read all the details before booking.In any case in Venice that in Venice there are lots of bridges to cross and steps on it when you explore the town. So you sholud consider not to carry to many luggages when you visit Venice.I am happy to know you appreciated our venetian style rooms and our welcome for you!!!
by A verified traveller
Hospitable staff
Posted 30 Jul. 2024 on HotelsThe owner and staff were incredibly hospitable and kind. Upon our arrival, when the electricity was out, they promptly provided us with a flashlight. Unfortunately, the power outage occurred again the next day. While we understand this was beyond the control of the hotel, it did impact our experience. However, Alessandra went above and beyond by offering us a breakfast to go and arranging a water taxi for us.
by A verified traveller
Posted 5 Jul. 2024 on Expedia
Great location. The owner and staff are terrific and very hospitable. Would recommend Scalon del Doge to anyone staying in Venice. We will be back
by A verified traveller
Posted 29 Jun. 2024 on Expedia
This was the best customer service I have ever had! These people are awesome I highly recommend this place!
by A verified traveller
Posted 25 Jun. 2024 on Expedia
This hotel was in a perfect location near the Rialto bridge, shops and restaurants. Alessandra, the owner, was so helpful and very accommodating and sweet. We loved the room, it had so much character. We would definitely recommend this hotel if you are traveling to Venice.
by A verified traveller
Great stay
Posted 23 Jun. 2024 on HotelsOutstanding service and great location close to Rialto Bridge. Water taxi will drop off right at the steps to this location.