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Balajú Hotel & Suites

3.0 star property
Hotel with free valet parking, a quick walk to Veracruz Aquarium

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, pool loungers
Restaurant
Front of property
In-room safe, iron/ironing board, free WiFi, wheelchair access
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is AU$117
includes taxes & fees
20 Feb - 21 Feb

Explore the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Veracruz Aquarium
    ‪4 min walk‬
  • Regatas Beach
    ‪7 min walk‬
  • Villa del Mar Beach
    ‪9 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Iron/ironing board
Wardrobe
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Iron/ironing board
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (1166)
The price is AU$148
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Emporio Veracruz Hotel

About the area

Veracruz

At Balajú Hotel & Suites you'll be within just a 5-minute stroll of Veracruz Aquarium and within 20 minutes of Carranza Lighthouse. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .This hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, a terrace and dry cleaning/laundry services. .Places within a 30-minute walk of this 3-property class Malecon hotel include Veracruz Harbour and Veracruz Cathedral.

What's nearby

  • Veracruz Aquarium - 4 min walk
  • Carranza Lighthouse - 20 min walk
  • Veracruz Harbour - 3 min drive
  • Zócalo - 3 min drive
  • Veracruz Cathedral - 4 min drive

Getting around

  • Veracruz Central Station - 9 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Gran Cafe del Portal Boulevard - ‬5 min walk
  • ‪Che Tango - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪El Rey del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

Hotel with free valet parking, a quick walk to Veracruz Aquarium
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Balajú Hotel & Suites. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

  • 68 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Balajú Hotel & Suites offers 68 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balajú Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 10:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Balajú Hotel & Suites?

Balajú Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Balajú Hotel & Suites?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Balajú Hotel & Suites on 20 Feb 2025 start from AU$116.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Balajú Hotel & Suites?

Yep, Balajú Hotel & Suites has a free self car park and free valet parking.

Are there any beaches close to Balajú Hotel & Suites?

Yep, Balajú Hotel & Suites is a short 7-minute walk from Regatas Beach.

Does Balajú Hotel & Suites have a pool?

Balajú Hotel & Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 10:30 PM.

Is there a free airport shuttle available at Balajú Hotel & Suites?

No, Balajú Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Balajú Hotel & Suites?

Yep, you can grab a meal at Balajú Hotel & Suites's onsite restaurant.

What time are check-in & check-out at Balajú Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Balajú Hotel & Suites?

No, pets and service animals are not allowed.

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 631 reviews
Rating 8 - Good. 208 out of 631 reviews
Rating 6 - Okay. 67 out of 631 reviews
Rating 4 - Poor. 34 out of 631 reviews
Rating 2 - Terrible. 13 out of 631 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rhona

Liked: Cleanliness, staff & service
Disappointing
The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando Erasmo

Stayed 5 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

4/10 Poor

norma borjas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

norma borjas

Travelled with family and small children
Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, good location, acceptable!
My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic! Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
Stayed 7 nights in Jan 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel por el precio pagado
La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar. Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente. Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Stayed 2 nights in Sep 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción de hospedaje
Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio. El desayuno incluido es jugo, cafe, fruta y pan. Tiene alberca aunque es pequeña.
Stayed 1 night in Jun 2018

10/10 Excellent

Person, Earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% clean every day.
Stayed 15 nights in May 2018