DoubleTree by Hilton Hotel Veracruz

3.5 star property
Boardwalk/promenade Veracruz hotel in Malecon with free valet parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Hotel Veracruz

Outdoor pool, pool loungers
Front of property - evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast, lunch, dinner served; international cuisine, sea views
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AU$117
includes taxes & fees
12 Nov - 13 Nov

Explore the area

Map
Blvd. Manuel Avila Camacho 707, Veracruz, VER, 91900
  • Regatas Beach
    4 min walk
  • Malecón de Veracruz
    9 min walk
  • Veracruz Aquarium
    12 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    28 min drive

Room options

Room, 2 Double Beds, Non Smoking (Interior View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
  • 29.00 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 62.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 46.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Interior View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 29.00 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Interior View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 46.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 29.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 49.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 41.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 36.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Veracruz

DoubleTree by Hilton Hotel Veracruz places you in the centre of Veracruz, within just a 15-minute stroll of Malecón de Veracruz and Veracruz Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Enxebre, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:30 AM and noon. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3.5-property class Malecon hotel include Veracruz Harbour and Veracruz Cathedral.

What's nearby

  • Malecón de Veracruz - 9 min walk
  • Veracruz Aquarium - 12 min walk
  • Veracruz Harbour - 19 min walk
  • Zócalo - 2 min drive
  • Veracruz Cathedral - 2 min drive

Getting around

  • Veracruz Central Station - 8 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Jarrita de Oro - ‬7 min walk
  • ‪Palapa de Perea - ‬8 min walk
  • ‪El Sano Amanecer - ‬6 min walk
  • ‪Antojitos Veracruzanos Lolita - ‬8 min walk
  • ‪Gůero,Güera - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

Boardwalk/promenade Veracruz hotel in Malecon with free valet parking
DoubleTree by Hilton Hotel Veracruz offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 10 meeting rooms, and coworking spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Hotel Veracruz. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 250 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (484 square foot of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Health club

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 250.00 for adults and from MXN 120.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Veracruz?

DoubleTree by Hilton Hotel Veracruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 12 Nov 2024 start from AU$117.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz is a short 4-minute walk from Regatas Beach.

Does DoubleTree by Hilton Hotel Veracruz have a pool?

DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Hotel Veracruz a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Veracruz.

Is DoubleTree by Hilton Hotel Veracruz family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Veracruz is a hit with families.

Does DoubleTree by Hilton Hotel Veracruz serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Veracruz?

No, DoubleTree by Hilton Hotel Veracruz does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Veracruz?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Veracruz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Veracruz?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews" "
Rating 8 - Good. 255 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

GUADALUPE

Travelled with family
They give me a room that was next to some closet that was making a lot of noise. I asked him to switch my rooms. They say no they also give me towels that were ripped and hot holes in it, which was really disgusting. The bathroom smelled like sewer and this is really disappointing for the money that I paid for, and requesting a refund I left Hotel due to this Horrible experience I will never recommend this to anybody. I hope someone does anything about it. They supposed to be fun times when you go on vacation, but this is horrible experience and a refund for my stay there. Contact me at area code 661-221-1771. My name is Guadalupe thank you for your time and I hope you do something about it.
Stayed 9 nights in Jul 2024

6/10 Okay

CHIA YIN

Business traveller, Travelled with partner
Liked: Staff & service
ubicacion excelente, frente a la playa, hotel ya tiene antiguedad, se escucha ruidos del pasillo en la nochey del aire acondicionado.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024

8/10 Good

Edgar O.

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Tomas

Stayed 2 nights in Jun 2024

8/10 Good

Hugo

Stayed 1 night in Jun 2024

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Veracruz
Everything was great
Stayed 5 nights in Jun 2024

6/10 Okay

Luis Antonio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Arnol a

Travelled with partner
Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024

4/10 Poor

Sol Veronica

Travelled with family
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Denis

Travelled with group
Stayed 1 night in May 2024

8/10 Good

Cs

Liked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

Sonia

Travelled with partner
Disliked: Property conditions & facilities
Very old and not well maintained. Bed linen and towels are the oldest I have seen in a hotel - quite disrespectful . Windows so dirt that a beach view is pointless. Staff is well trained.
Stayed 3 nights in Mar 2024

6/10 Okay

Benigno

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Estaba por trabajo y las facilidades del hotel son muy buenas, las habitaciones estaban muy bien, desayuno buffet excelente. Si bien las instalaciones están limpias y bien mantenidas, las toallas y ropa blanca estaban muy limpias pero ya muestran tiempo de uso.
Stayed 5 nights in Jan 2024

10/10 Excellent

Michelle

Stayed 3 nights in Dec 2023

8/10 Good

Ivonne Herrera, Commerce City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, a good spread. The room was a good size, the bed comforters and bathroom towels need updating.
Stayed 6 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The location, right on the malecón is great for enjoying the beach. You can walk out on the nearby breakwater. The zocalo, the main plaza of Veracruz is a 25-minute walk away.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay, love it
Stayed 9 nights in Oct 2023

10/10 Excellent

Edilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2023

8/10 Good

Mitchell

Stayed 1 night in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023