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Emporio Veracruz Hotel

3.5 star property
Bayside Veracruz hotel in Malecon with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Shower, hair dryer, bidet, towels
Fitness facility
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
The price is AU$124
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    1 min walk
  • Carranza Lighthouse
    3 min walk
  • Veracruz Harbour
    5 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    30 min drive

Room options

View all photos for Super Saver

Super Saver

Super Saver

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double

Privilege Double

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive With Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Lobby
Gran Hotel Diligencias
Pool
Hot tub
Spa
Parking included
4.3 out of 5, Excellent, (1002)
The price is AU$92
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Gran Hotel Diligencias

About the area

Veracruz

A family-friendly stay in the heart of Veracruz awaits you at Emporio Veracruz Hotel. You'll be 0.4 km (0.2 mi) from Veracruz Harbour and 2 km (1.2 mi) from Veracruz Aquarium. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 1787 square feet (166 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and noon. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Malecon hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Veracruz Harbour - 5 min walk - 0.4 km
  • Zócalo - 7 min walk - 0.6 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 3 min drive - 3.0 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Bayside Veracruz hotel in Malecon with 3 restaurants
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 24 Nov 2024 start from AU$123.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel has a self car park for USD 10 per night.

Are there any beaches close to Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel is a short 14-minute walk from Regatas Beach.

Is there a spa on site at Emporio Veracruz Hotel?

Yep, there is an onsite spa at Emporio Veracruz Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Emporio Veracruz Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel features 2 outdoor pools, a full-service spa and a health club.

What makes Emporio Veracruz Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emporio Veracruz Hotel.

Is Emporio Veracruz Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Emporio Veracruz Hotel is a hit with families.

Does Emporio Veracruz Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and noon.

Is there a free airport shuttle available at Emporio Veracruz Hotel?

No, Emporio Veracruz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Veracruz Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Veracruz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Veracruz Hotel?

No, pets and service animals are not allowed.

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1033 reviews" "
Rating 8 - Good. 215 out of 1033 reviews" "
Rating 6 - Okay. 102 out of 1033 reviews" "
Rating 4 - Poor. 39 out of 1033 reviews" "
Rating 2 - Terrible. 39 out of 1033 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 3 nights in Aug 2024

10/10 Excellent

NORA

Stayed 1 night in Aug 2024

10/10 Excellent

Arianna, Poulsbo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, wonderful view and friendly/ helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Alan

Stayed 4 nights in Aug 2024

6/10 Okay

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hotel rooms are nice and clean. The hotel does feel old. The service in general was very poor. Took me 45 min to be able to check-in. A room with the specifications I had reserved was not available, and the staff were not accommodating at all. I ordered room service for breakfast, even after a confirmation call for the order, half of what I ordered didn’t arrive. When they finally brought the rest, they brought what I had specifically asked not to due to food allergies. By the time the whole order arrived (and cutlery which was also missing) it was already time for me to leave. There was never any follow-up on requests or comments.
Stayed 3 nights in Jul 2024

10/10 Excellent

Socorro

Stayed 3 nights in Jul 2024

10/10 Excellent

Loc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with good size swimming pool and authentic restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Travelled with group
Stayed 1 night in Jul 2024

6/10 Okay

JOHN, Houston

Stayed 1 night in Apr 2024

10/10 Excellent

Josue

Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emporio Veracruz Rocks!
Great stay! Arantza Rossana and Emilio were great! Can’t wait to come back!
Stayed 1 night in Jul 2024

10/10 Excellent

O

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best time and service at Emporio Hotel en Veracruz
I love this place it is centrally located downtown! I loved the service! Emilio, Rossana and Arantza were the best they made feel like home away from home! I can’t wait to come back again
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Stayed 1 night in Jul 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
OK, it’s not good enough
Well, we have been coming here for many years and I have noticed a drop in quality and food and beverage We usually stay for one day or three when first started coming here the employees were enthusiastic. The place was beautiful. The swimming pool and Service was great. The last couple times I’ve come. The front desk did OK but Room Servise and the service for the pool meaning if you ordered something, it would take an active Congress to get somebody to come out and always takes way too long The food has really gone down in quality not were terrible. We asked for a margarita on the rocks with salt. I get a blended margarita that was horrible. These things used to be much better. The rooms were clean and tidy. I just don’t see that enthusiasm that I used to see in your employees. I have worked in this kind of field for over 30 years and I do a lot of traveling. You have a nice hotel and a great location. Just need people to welcome them. Like is if they were welcome to their own home and they need to have a sense of urgency it would help if they brought napkins as well and utensils to eat with. It is the little extra touches please and thank you. Go long way. How is your meal? How was your stay? let people know what’s going on in town. You have a good restaurants, but there’s others around as well.
Stayed 1 night in Jul 2024

10/10 Excellent

ROSA ADELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is easy to go anywhere
Stayed 7 nights in Jun 2024

10/10 Excellent

Arturo

Stayed 1 night in Jun 2024

8/10 Good

Harold, Villa Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is location in the heart of the Malecón and over very modern amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Stayed 4 nights in Jun 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good long stay at the hotel (10 days). It was very conviniently located for the work I was doing. The service was as usual very good, I have only a complain regarding their keys as I had to go back everytime to the reception and get it to work again. I didnt placed near the cel phone or other equipment and still didnt work. Also, I felt their buffet options were not as good as I remember them from previous stays... Still a great option for my trips to Veracruz
Stayed 10 nights in Jun 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place always.
Stayed 1 night in Jun 2024

4/10 Poor

Patricia

Stayed 1 night in Jun 2024