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Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Diligencias

Outdoor pool
Lobby sitting area
View from property
View from room
Superior Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Laundry
The price is AU$79
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Zócalo
    1 min walk
  • Gran Cafe del Portal
    1 min walk
  • Veracruz Central Station
    8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    26 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (1094)
The price is AU$137
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Emporio Veracruz Hotel

About the area

Veracruz

Gran Hotel Diligencias places you steps from Veracruz Cathedral and within a short 5-minute stroll of Veracruz Harbour. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at SPA TRIDOSHA can include hot stone massages, body scrubs and facials along with aromatherapy and hydrotherapy. Mariscos Villarica serves Spanish cuisine and is open for lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Malecon hotel include Flea Market and City Museum.

What's nearby

  • Zócalo - 1 min walk
  • Veracruz Cathedral - 1 min walk
  • Veracruz Harbour - 4 min walk
  • Carranza Lighthouse - 8 min walk
  • San Juan de Ulua Castle - 11 min drive

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Hotel with a full-service spa, steps from Veracruz Cathedral
Gran Hotel Diligencias offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Gran Hotel Diligencias. Self parking and valet parking are free.

This 4-star Veracruz hotel is smoke free.

  • 121 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Diligencias

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Gran Hotel Diligencias?

Gran Hotel Diligencias offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Hotel Diligencias?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on 7 Jan 2025 start from AU$78.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Hotel Diligencias?

Yep, Gran Hotel Diligencias has a free self car park and free valet parking.

Are there any beaches close to Gran Hotel Diligencias?

The closest beach to Gran Hotel Diligencias is Mocambo Beach (8.4 km).

Is there a spa on site at Gran Hotel Diligencias?

Yep, SPA TRIDOSHA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Gran Hotel Diligencias have a pool?

Gran Hotel Diligencias has an outdoor pool.

What luxury perks are available at Gran Hotel Diligencias?

Gran Hotel Diligencias features a full-service spa, a 24-hour health club and an outdoor pool.

What makes Gran Hotel Diligencias a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Gran Hotel Diligencias.

Is there a free airport shuttle available at Gran Hotel Diligencias?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Gran Hotel Diligencias?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Hotel Diligencias?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Gran Hotel Diligencias?

No, pets and service animals are not allowed.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1007 reviews" "
Rating 8 - Good. 247 out of 1007 reviews" "
Rating 6 - Okay. 111 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Liliana

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice properties
Stayed 6 nights in Sep 2024

6/10 Okay

Monica

Liked: Cleanliness
Great location in the heart of the city, but the plaza is noisy until the early hours of the day (1:00 AM).
Stayed 2 nights in Sep 2024

6/10 Okay

Judy

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location of this hotel is excellent. The hotel and rooms have ac. There is an attached parking garage. However, there are some definite issues with this hotel. First, we always ask at the desk the price compared to Orbitz. Most of the time Orbitz is better but it never hurts to ask. Because of this, after we book with Orbitz the hotel staff become dismissive bordering rude. We are given a room that is not as nice as indicated on the app. We have encountered rude staff on a previous stay at this hotel. We stay here because of the location to the main plaza. This time it was Cynthia at the counter who displayed such a dismissive attitude that she wouldn’t even look at me. The rooms are outdated and in desperate need of updating and deep cleaning. Too bad. This hotel could be really nice.
Stayed 1 night in Sep 2024

10/10 Excellent

BERENICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok the service was terrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Edilberto

Travelled with family
Construction noise for the bat tub you need to pay extra and the gym
Stayed 2 nights in Aug 2024

6/10 Okay

Milly, Montréal

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities
Feo
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Construction around the building
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very good location, excellent food from their restaurant, but we had problems with the air conditioning and the very uncomfortable bathtub.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Edin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed are like a rock!!
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

6/10 Okay

DIANA IVETTE

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel was clearly a beautiful and Grand hotel bit is now very very worn down and they do not seem to want to do much about it. The staff is friendly and the restaurants are superb
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great if you do not have a car… everything downtown is walking distance… if you have a car the hotel has a very safe parking… the rooms are very spacious
Stayed 6 nights in Jun 2024

8/10 Good

Sarahi, SALT LAKE CITY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The area is historic and beautiful and very happening at nights.
Stayed 3 nights in Jul 2024

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Solo asegurence de revisar que sus camas esten limpias. Pero todo lo demas muy bien muy centrico
Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and good service.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent service
Stayed 8 nights in Jul 2024

10/10 Excellent

Arlethe, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Louis, XALAPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I loved it. The pool was nice and the room had a view for the Carnaval parades.
Stayed 3 nights in Jun 2024

6/10 Okay

Rita, La Mirada

Travelled with family, Business traveller
Nice property
Stayed 1 night in Jun 2024