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Hotel Imperial

3.0 star property
Colonial hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Imperial

Balcony
Exterior
Reception
Balcony
Presidential Suite, City View

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is AU$64
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Malecón de Veracruz
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Satellite channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Satellite channels
Desk
Wardrobe
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Satellite channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Satellite channels
Desk
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Satellite channels
Daily housekeeping
Desk
Wardrobe
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Minibar
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Mar y Tierra Veracruz

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1002)
The price is AU$93
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Hotel Mar y Tierra Veracruz

About the area

Veracruz

Hotel Imperial places you in the centre of Veracruz, steps from Zócalo and within a short 5-minute stroll of Veracruz Harbour. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .This hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include laundry facilities, a front desk safe and a water dispenser. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Malecon hotel include Veracruz Aquarium and Plaza Las Americas Shopping Mall.

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Veracruz Aquarium - 4 min drive - 3.8 km

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Hotel Imperial

Colonial hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Imperial also features laundry facilities, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Veracruz hotel.

  • 1 building
  • 37 guestrooms or units
  • 4 levels
  • Built in 1794
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Imperial offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Is parking available at Hotel Imperial?

Yep, Hotel Imperial has a free self car park. Onsite parking is limited.

How much does it cost to stay at Hotel Imperial?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial on 27 Mar 2025 start from AU$64.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Imperial?

The closest beach to Hotel Imperial is Mocambo Beach (8.5 km).

Is there a free airport shuttle available at Hotel Imperial?

No, Hotel Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Imperial?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Imperial?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Imperial?

No, pets are not allowed.

Hotel Imperial Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 83 out of 267 reviews
Rating 8 - Good. 74 out of 267 reviews
Rating 6 - Okay. 45 out of 267 reviews
Rating 4 - Poor. 25 out of 267 reviews
Rating 2 - Terrible. 40 out of 267 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Yesenia

Travelled with family
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

2/10 Terrible

Mariana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel imperial veracruz mexico
El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

oralia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

10/10 Excellent

Rey de jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FRANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dionisio

Travelled with family
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, charming stay
Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Stayed 2 nights in Jan 2022

8/10 Good

Maximino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff. We will definitely stay here again
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was ok
Hotel was ok. But a bit outdated. Location is great
Stayed 3 nights in Jul 2019

2/10 Terrible

Jose, Highland Park, Illinois

Disliked: Staff & service
Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Wonderful
For the price it is very good
Stayed 3 nights in Aug 2018

8/10 Good

rosarito, Oakland, CA

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the Port
Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the middle of everything
Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.

2/10 Terrible

i have nothing, F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I arrived the 27 th of January the girl at the desk was on her cell was chatting , not speaking English I told her I have confirmation # she said que es esto I explain to her that means I paid the room and I like to see the room she brought me in the room I never see something like that in all my life I travelled in 46 country's I feld very low after two hours I came back took my luggage and I left I was trying to contact with Expidia .ca not Eble I was very angry I paid 321.00 $ for out ,,,,, any hope I will get my money back that's my question??????????

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST STAY EVER
The hotel has no quality control. The first room didn't have a door between the bathroom and the room, then the towel were dirty, all the carpets and the hotel is not clean, noise and with bad service. The toilet was broken and flooded the room. This is by far the worst hotel i have ever stayed. I don't recommend this hotel AT ALL.

4/10 Poor

Fred, Texas, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel in a great location
Poor access with no parking, and no help with luggage. Shower leaked badly all over the bathroom, and toilet did not flush properly. No place to sit except on the bed

8/10 Good

Verified traveller

Liked: Staff & service
Faded elegance. Staff speak little English no hot water most of time. Beds were good. AC worked. Our room at the back was quiet. We would stay there again.