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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with fitness centre and 24-hour front desk

Photo gallery for Hotel Puerto Inn

Outdoor pool
Front of property - evening/night
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
The current price is AU$56
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

About the area

Veracruz

At Hotel Puerto Inn you'll be 5 km (3.1 mi) from Veracruz Harbour and 2.3 km (1.4 mi) from Veracruz Institute of Technology. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym and kids' swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8 AM and 1:00 PM. .Attractions within a 10-minute drive of this 3-property class Veracruz hotel include Zócalo and Veracruz Aquarium.

What's nearby

  • Zócalo - 5 min drive - 4.5 km
  • Veracruz Harbour - 6 min drive - 4.6 km
  • Malecón de Veracruz - 6 min drive - 4.6 km
  • Veracruz Aquarium - 8 min drive - 7.2 km
  • San Juan de Ulua Castle - 10 min drive - 7.1 km

Getting around

  • Veracruz Central Station - 10 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel in Veracruz with fitness centre and 24-hour front desk
Hotel Puerto Inn offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Puerto Inn. Free self parking is available.

This 3-star Veracruz hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Hotel Puerto Inn offers 70 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Spanish

Similar properties

Reception

WinDay Hotel Express

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.1 out of 5, Very good, 94 reviews
The price is AU$96
includes taxes & fees
2 Apr - 3 Apr
WinDay Hotel Express

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puerto Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Hotel Puerto Inn?

Hotel Puerto Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puerto Inn?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Puerto Inn on 3 Apr 2025 start from AU$56.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Puerto Inn?

Yep, Hotel Puerto Inn has a free self car park.

Are there any beaches close to Hotel Puerto Inn?

The closest beach to Hotel Puerto Inn is Mocambo Beach (11.6 km).

Does Hotel Puerto Inn have a pool?

Hotel Puerto Inn has an outdoor pool and a kids' pool.

Does Hotel Puerto Inn serve breakfast?

Yep, cooked-to-order breakfast is available daily from 8 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Puerto Inn?

No, Hotel Puerto Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerto Inn?

Yep, you can grab a meal at Hotel Puerto Inn's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel Puerto Inn?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Puerto Inn?

No, pets and service animals are not allowed.

Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 21 out of 91 reviews
Rating 8 - Good. 28 out of 91 reviews
Rating 6 - Okay. 14 out of 91 reviews
Rating 4 - Poor. 16 out of 91 reviews
Rating 2 - Terrible. 12 out of 91 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veracruz hotel
Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

2/10 Terrible

Judith Alim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities
No lo recomiendo
Stayed 1 night in Dec 2024

4/10 Poor

Judith Alim

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y tranquilidad
Muy cómodas las camas.
Stayed 1 night in Dec 2024

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Solicite 1 habitacion y hasta que me cambie 3 veces de cuarto pude tener agua potable en la misma
Stayed 1 night in Dec 2024

4/10 Poor

Karla

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Les falta atención en el servicio. La habitación olía mucho a humedad, no salia agua de la llave caliente de la regadera, para una reservación de 2 personas solo dejaron una toalla para la llegada y cuando limpiaron el segundo día no dejaron toallas cuando se solicito a recepción dijeron que esperara 1 hr. Después se bajó a la recepción a solicitarlas dando más tiempo del que mencionaron y dijeron que en 10 minutos las llevaban, paso media hora más y se volvieron a solicitar por teléfono y el encargado que dijo que las llevaría ya no estaba, había entrado el servicio de la noche quien dijo que no tenía toallas en lavandería y que estarían disponibles hasta el otro día. Por último saco 1 sola toalla de otra habitación vacía. No tienen insumos suficientes o no les interesa. Y no tienen servicio de comedor como se menciona en la aplicación
Stayed 2 nights in Dec 2024

2/10 Terrible

norma angélica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eramos 4 personas solo nos dieron 3 toallas que porque ya no había. El internet nunca funcionó, el control del aire fallaba. Y el personal nada amables.
Stayed 1 night in Dec 2024

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo y tranquilo
Stayed 1 night in Dec 2024

6/10 Okay

Arias Soto

Liked: Cleanliness, staff & service, property conditions & facilities
no me agrado que me cobraran 1000 pesos de 5:30 de la mañana a 12 del día, y volver a pagar temprano.
Stayed 1 night in Dec 2024

2/10 Terrible

OFELIA BALTAZAR

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está horrible, es muy sucio, hay fugas de agua en el baño que se extienden hasta la recamara y abajo de la cama, hay cucarachas y el agua de la alberca está verde o bueno no se si es el agua o la alberca que no la limpian se ve muy mal de verdad, a demás el trato de 2 personas que me atendieron fue grosero y desatento.
Stayed 2 nights in Dec 2024

8/10 Good

Rosa onelia

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal es buena
Stayed 1 night in Dec 2024

10/10 Excellent

Eliseo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Yajaira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación estaba sucia del piso y del baño
Stayed 1 night in Sep 2024

8/10 Good

Amada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro
Stayed 2 nights in Sep 2024

8/10 Good

José eduardo

Stayed 2 nights in Jun 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Stayed 1 night in Aug 2024

6/10 Okay

Jorge Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ya se ven los años en las instalaciones
Stayed 1 night in Jun 2024

4/10 Poor

VERONICA IVONNE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
El aire acondicionado no servia con el confol remoto que nos asignaron. Tuvimos que ir a recepcion en 2 ocasiones a cambiarlo. Paso lo mismo con el conotrol de la televisión. La habitacion olia mucho a humedad porque el agua de la ducha se acumula y no se va por la coladera, la alberca no estaba limpia, la camarera entro a la habitacion sin tocar la puerta ni avisar. No dejaban toallas y cuando la.pediamos sólo nos entregaban 2, éramos 4 personas.
Stayed 2 nights in Aug 2024