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Sparkling Hill Resort and Spa - Adults Only

4.0 star property
Adults-only hotel with 2 restaurants and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sparkling Hill Resort and Spa - Adults Only

Indoor pool, outdoor pool, open 7 AM to 10 PM, pool umbrellas
Indoor pool, outdoor pool, open 7 AM to 10 PM, pool umbrellas
Indoor spa tub
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Front of property - evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
888 Sparkling Place, Vernon, BC, V1H2K7
  • Predator Ridge - Ridge Course
    5 min drive
  • Austrian Ballroom at Sparkling Hill
    1 min walk
  • Kelowna Bus Station
    43 min drive
  • Vernon, BC (YVE-Vernon Regional)
    26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Lake View, Lakeside

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Lake View, Lakeside

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Lake View (Standard Lake View 2 Queen Beds)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Lake View (Standard Lake View 2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mountain View (Standard Mountain 1 King Bed)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mountain View (Standard Mountain 1 King Bed)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View (Standard Mountain 2 Queen Beds)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Mountain View (Standard Mountain 2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Lake View (Deluxe Lake View 2 Queen Beds)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Lake View (Deluxe Lake View 2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View, Mountainside

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Mountain View, Mountainside

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Lake View (Standard Lake View 1 King Bed)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Lake View (Standard Lake View 1 King Bed)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View (Superior Mountain 1 King Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Mountain View (Superior Mountain 1 King Bed)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View (Superior Mountain 2 Queen Beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Mountain View (Superior Mountain 2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Lake View (Superior Lake View 2 Queen Beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Lake View (Superior Lake View 2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Vernon

At Sparkling Hill Resort and Spa - Adults Only you'll be 1.9 km (1.2 mi) from Predator Ridge Golf Resort and 2 km (1.2 mi) from Predator Ridge - Predator Course. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at KurSpa can include hot stone massages, aromatherapy and reflexology along with access to the sauna and hot tub. The fine-dining restaurant, PeakFine, serves local cuisine and is open for breakfast, lunch and dinner. Barrique and Java is the hotel's own wine bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4-property class Vernon hotel include Predator Ridge - Ridge Course and Okanagan Lake.

What's nearby

  • Predator Ridge - Ridge Course - 5 min drive
  • Predator Ridge Golf Resort - 5 min drive
  • Predator Ridge - Predator Course - 5 min drive
  • Kalamalka Lake - 21 min drive
  • Kalamalka Provincial Park - 27 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 34 min drive

Restaurants

  • ‪Alexander's Pub on the Beach - ‬22 min drive
  • ‪Longhorn Pub - ‬20 min drive
  • ‪Outboard Waterfront Pub - ‬16 min drive
  • ‪McDonald's - ‬20 min drive
  • ‪Tim Hortons - ‬20 min drive

About this property

Sparkling Hill Resort and Spa - Adults Only

Adults-only hotel with 2 restaurants and full-service spa
Sparkling Hill Resort and Spa - Adults Only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Sparkling Hill Resort and Spa - Adults Only. Self parking and valet parking are free.

This 4-star Vernon hotel is smoke free.

  • 149 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sparkling Hill Resort and Spa - Adults Only offers 149 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and hairdryers.

This Vernon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

KurSpa has 48 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Barrique and Java
  • Gerni's Farmhouse
  • PeakFine

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Wine tours
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 48 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sparkling Hill
Sparkling Hill Resort
Sparkling Hill Resort Vernon
Sparkling Hill Vernon
Sparkling Resort
Sparkling Hill Hotel Vernon
Sparkling Hill Wellness Resort Vernon
Sparkling Hill Wellness Resort
Sparkling Hill Wellness Vernon
Sparkling Hill Wellness
Sparkling Hill Wellness Resort Spa
Sparkling Hill Vernon
Sparkling Hill Resort Spa
Sparkling Hill Wellness Resort Spa
Sparkling Hill Resort and Spa - Adults Only Hotel
Sparkling Hill Resort and Spa - Adults Only Vernon
Sparkling Hill Wellness Resort Spa Adult Only Resort
Sparkling Hill Resort and Spa - Adults Only Hotel Vernon

Frequently asked questions

What is the cancellation policy at Sparkling Hill Resort and Spa - Adults Only?

Sparkling Hill Resort and Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sparkling Hill Resort and Spa - Adults Only?

Yep, Sparkling Hill Resort and Spa - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Sparkling Hill Resort and Spa - Adults Only?

The closest beach to Sparkling Hill Resort and Spa - Adults Only is Kin Beach (6.5 km).

Is there a spa on site at Sparkling Hill Resort and Spa - Adults Only?

Yep, KurSpa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sparkling Hill Resort and Spa - Adults Only have a pool?

Sparkling Hill Resort and Spa - Adults Only has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 10 PM.

What luxury perks are available at Sparkling Hill Resort and Spa - Adults Only?

Sparkling Hill Resort and Spa - Adults Only features a full-service spa, a health club and an outdoor pool.

What makes Sparkling Hill Resort and Spa - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Sparkling Hill Resort and Spa - Adults Only.

Is Sparkling Hill Resort and Spa - Adults Only family-friendly?

No, Sparkling Hill Resort and Spa - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Sparkling Hill Resort and Spa - Adults Only?

No, but there are deep-soaking baths in the guestrooms.

Does Sparkling Hill Resort and Spa - Adults Only serve breakfast?

You bet, free cooked-to-order brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Sparkling Hill Resort and Spa - Adults Only?

No, Sparkling Hill Resort and Spa - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Sparkling Hill Resort and Spa - Adults Only?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sparkling Hill Resort and Spa - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sparkling Hill Resort and Spa - Adults Only?

Furry friends are welcome at Sparkling Hill Resort and Spa - Adults Only, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sparkling Hill Resort and Spa - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 598 reviews" "
Rating 8 - Good. 162 out of 598 reviews" "
Rating 6 - Okay. 56 out of 598 reviews" "
Rating 4 - Poor. 27 out of 598 reviews" "
Rating 2 - Terrible. 10 out of 598 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalya

Stayed 1 night in Apr 2024

10/10 Excellent

Yurii

Stayed 2 nights in Mar 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Benedict, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! I would love to come back
Stayed 2 nights in Feb 2024

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, property conditions & facilities
very cool resort. the water is super. saunas are cool. the food is delicious. the working staff is wonderful. we liked it very much
Stayed 3 nights in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and beautiful retreat
Since we don’t know the driving condition from Vancouver to her, we choose the booking first and paying in the hotel. The weather turns out really nice, we enjoys the pools and spas as well as visit ski resort such as Silver star and Big White.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yelena, Richland

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Xiaowei

Stayed 2 nights in Nov 2023

10/10 Excellent

Tjeerd

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and more as described. A great, unique, luxury experience for a special occasion especially.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Oct 2023

10/10 Excellent

Wai Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the utter feeling of peace and quiet here. Loved the view of the mountains from my room. The saunas were fantastic; enjoyed every single one. However, would have liked them to be open earlier than 2 pm. Some of the spa treatments were overpriced, but overall a very enjoyable visit. Will definitely come again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful experience
Stayed 3 nights in Oct 2023

10/10 Excellent

Oleg

Stayed 3 nights in Sep 2023

10/10 Excellent

Amanpreet

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service
Great spa area
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We will be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay - just warm
Our stay was fantastic and the staff were exceptional. If we had ANY feedback it would have been that the room was quite warm, even with the AC. Would have been nice to have the AC go below 19, or a fan… because we couldn’t open the windows as so many bugs came in.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hamid Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2023

6/10 Okay

Cory Robert

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Brad, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay - great there were no kids (quiet), and the pools, along with steam rooms and saunas are included, so that was exceptionally relaxing. The hotel included tea for post-steam room and you sit in these amazing chairs with your tea and look at the mountains. I feel like the hotel really went the extra mile - all breakfasts were included and they were excellent breakfasts. They also supplied free fruit and a little nibbly bakery item that was absolutely amazing each day. I don't think I can eat a granola bar anywhere else ever again - theirs was amazing - fresh with chocolate on top... peak of perfection. Our stay was fantastic. It's on my list of must-go-backs.
Stayed 5 nights in Aug 2023

6/10 Okay

Jim

Liked: Staff & service, property conditions & facilities, room comfort
Pool area not spa like
First off ,parking for me was an issue as I refuse to valet my car , so this leaves me one option ,park above ground around the corner in visitor parking . Secondly this is suppose to be a spa ,the pool area felt like a Mexican all inclusive hotel , loud obnoxious drunks ruling the area for hours . No sign of staff for the 4 hours we were on the deck . My wife finally had enough and complained ,a half hour later 2 staff members arrived .
Stayed 5 nights in Aug 2023