Ai Pozzi Village Resort & SPA

4.0 star property
Family fun on the sand beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ai Pozzi Village Resort & SPA

Exterior
Terrace/patio
Sauna, hot tub, Turkish bath/hammam, body treatments
Sauna, hot tub, Turkish bath/hammam, body treatments
32-inch TV with satellite channels, table football, ping pong

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Via Silvio Amico 35/d, Loano, SV, 17025
  • Marina di Loano
    4 min drive
  • Pasticceria Bar Carrubba
    5 min drive
  • Skating club
    5 min drive
  • Albenga (ALL-Villanova d'Albenga Intl.)
    22 min drive

Room options

Standard Double Room (Budget)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Comfort Studio

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Quadruple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Superior Quadruple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
2 bedrooms
  • 44 sq m
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Classic Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Heating
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Apartment, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
TV
Heating
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
2 bedrooms
  • 44 sq m
  • Sleeps 7
  • 2 Double Beds, 1 Single Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (5 pax)

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Superior Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Studio

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
Heating
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Loano

A family-friendly stay in Loano awaits you at Ai Pozzi Village Resort & SPA. You'll be 2 km (1.2 mi) from Pasticceria Bar Carrubba and 2.6 km (1.6 mi) from Marina di Loano. Highlights at this beach hotel include in-room free WiFi, free high-speed Internet and balconies. .A day of pampering at AI POZZI SPA can include deep-tissue massages, facials and body treatments along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class Loano hotel, you'll be 2.7 km (1.7 mi) from Spiaggia libera and 3.2 km (2 mi) from Rin Tin Beach.

What's nearby

  • Marina di Loano - 4 min drive - 2.7 km
  • Santa Corona Hospital - 5 min drive - 4.0 km
  • Skating club - 5 min drive - 3.4 km
  • Pista Ciclabile Riva Ligure - Arma di Taggia - 10 min drive - 7.6 km
  • Finale Ligure Beach - 24 min drive - 10.7 km

Getting around

  • Loano Station - 6 min drive
  • Genoa (GOA-Cristoforo Colombo) - 54 min drive

Restaurants

  • ‪Bar Taboga - ‬12 min walk
  • ‪Il Campione New Life - ‬18 min walk
  • ‪Bar U Caffè - ‬16 min walk
  • ‪Mai A Letto - Loano - ‬3 min drive
  • ‪Big Pizza di Hoti Mimoza - ‬2 min drive

About this property

Ai Pozzi Village Resort & SPA

Family fun on the sand beach
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ai Pozzi Village Resort & SPA such as a seasonal outdoor pool and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee.

This 4-star Loano hotel is smoke free.

  • 48 guestrooms or units
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Ai Pozzi Village Resort & SPA offers 48 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

AI POZZI SPA has 2 treatment rooms. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free beach shuttle
  • Covered parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 10 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • High chair fee: EUR 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number IT009034A1TDXDRI6L

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ai Pozzi Village
Ai Pozzi Village Hotel
Ai Pozzi Village Hotel Loano
Ai Pozzi Village Loano
Ai Pozzi Village Spa Hotel
Ai Pozzi Village Spa

Frequently asked questions

What is the cancellation policy at Ai Pozzi Village Resort & SPA?

Ai Pozzi Village Resort & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ai Pozzi Village Resort & SPA?

Yep, Ai Pozzi Village Resort & SPA has a covered self car park with in/out privileges for EUR 10 per night.

Are there any beaches close to Ai Pozzi Village Resort & SPA?

The closest beach to Ai Pozzi Village Resort & SPA is Finale Ligure Beach (9.2 km).

Is there a spa on site at Ai Pozzi Village Resort & SPA?

Yep, AI POZZI SPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Ai Pozzi Village Resort & SPA have a pool?

Ai Pozzi Village Resort & SPA has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September.

What makes Ai Pozzi Village Resort & SPA a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Ai Pozzi Village Resort & SPA.

Is Ai Pozzi Village Resort & SPA family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Ai Pozzi Village Resort & SPA is a hit with families.

Does Ai Pozzi Village Resort & SPA serve breakfast?

Yep, continental brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Ai Pozzi Village Resort & SPA?

No, Ai Pozzi Village Resort & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Ai Pozzi Village Resort & SPA?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ai Pozzi Village Resort & SPA?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Ai Pozzi Village Resort & SPA?

Dogs are welcome at Ai Pozzi Village Resort & SPA, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Ai Pozzi Village Resort & SPA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 159 out of 398 reviews" "
Rating 8 - Good. 165 out of 398 reviews" "
Rating 6 - Okay. 49 out of 398 reviews" "
Rating 4 - Poor. 12 out of 398 reviews" "
Rating 2 - Terrible. 13 out of 398 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
The staff is the best. The property just needs to be updated. But great deal for the price and for families. Amd yhe spa was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and comfortable stay
It was a quick stay but the facility was amazing! The room was clean, spacious and comfortable! The staff was great and the breakfast buffet was wonderful! We didn’t get to use the pool but it was nice and clean. However, swim caps are required for all guests and I believe that you can get them at the desk. There was also a lot of fun activities for the entire family!
Stayed 1 night in Jul 2024

8/10 Good

Laszlone, Ferlach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Had a lovely 3 days. Reception staff were very helpful. Rooms we had were nice, good size but outside space was very limited. Pool was lovely, plent if beds and shade. We didnt know b4 arriving but you have to wear swim hat . Can buy them.in shop for 3 euros. Free shuttle bus into town But we walked down, back up was a bit hsrder innthe heat. The town was lovely at night, plenty going on
Stayed 3 nights in Jul 2024

4/10 Poor

Gerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointments and one Pro
Disappointing! You must wear a bathing cap in the pool and you have to rent one for 3 euro. In our rooms the WiFi was kept dropping and one of our rooms did not have it. Positive - beds were comfortable
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located
We traveled with our three teenagers around Italy. This hotel was very well located and has a very convenient and easily accessible parking. The rooms and bathroom were comfortable and clean, we had a fully equipped kitchenette. The only reason I gave four stars is because the hotel was probably too “eco-friendly”. There was one blanket for 5 people and we couldn’t adjust the temperature at night when it dropped to 15C outside. Beautiful balconies but chilly at night.
Stayed 2 nights in May 2024

8/10 Good

Elliott

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking in front of Hotel. Checkin staff very friendly and quick. Hotel was pretty empty. Nice , clean rooms with comfortable beds. Good valie for the money
Stayed 1 night in Feb 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Free Parking right in front, very friendly staff, large rooms
Stayed 1 night in Oct 2023

8/10 Good

Terry

Liked: Cleanliness
We found this hotel amazing value for money. They did a special deal for Gold Expedia members and we snapped it up! It was very clean. One thing I didn’t like is that we arrived at 8:00pm. We wanted to get something to eat and the only thing that was available was leftover fish and potato and they wanted to charge us €25 each to eat the leftovers. We went to a pizza place down the road which was fine. Breakfast was great though!!
Stayed 1 night in Oct 2023

8/10 Good

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Service were great very welcoming and friendly and if you have kids they will make you feel at home. Only downside was the breakfast and not having our towels changed daily. In the land of fruits and coffee we had a better time to buy some at the local market. Fruits will taste great at the local market, avoid supermarkets for fruits. Otherwise free parking outside the resort was ok depending on which hours you leave and comeback. I recommend walking from the resort to the city as it can be very challenging to park next to the beach and the local police will fine you mercilessly, It didnt happen to us but local police work 24/7 so you better park in local train stations and walk a bit. Again a big thank you for the staff, my pregnant wife forgot her phone in her room and we were about to leave and they were running across the parking to give it back to us, Thank you again ! :)
Stayed 3 nights in Aug 2023

8/10 Good

Vitali

Stayed 4 nights in Jul 2023

6/10 Okay

axenia

Stayed 2 nights in Aug 2022

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Andrew

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The AC was broken - hotter inside then outside. They kept on insisting that people were working on it. Defensively, the woman at the front office suggested that is was warm because the door is open to outside. And I said “Yes, I know because it is cooler outside. I am aware that the hotel keycard and doors stop the AC from running. We ran it all night and it does’t work.” It was nearly impossible to sleep in that room. And after 24 hours of no resolution to fix the AC, provide a fan or suggest an alternative, we left early and asked for a refund. They told me to talk to Expedia who wrote up a request for refund. No answer. Very poor customer service. And this is NOT a 4-star resort, it is a run down 2-star timeshare.
Stayed 2 nights in Jul 2022

6/10 Okay

Martyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room for improvement!
Some parts of the resort were excellent, like the pool, the sun beds and peaceful location. Other parts were not like the the unkept gardens, footpaths, let down on the activities particularly the football that our two boys were looking forward to, only to be told to go and speak to the activities team. The only suncream for sale in the on site shop was factor 6!! When asked the receptionist for a taxi, I was given a taxi business card, I had to ask them to call them for me! In the description of the room it says daily housekeeping, this is not correct, we had to pay extra for clean towels and toilet paper. In the hotel description it says near the beach, I would say that a 40 minute walk down hill and a 40 minute walk uphill is not close to the beach. The place is missing good vibes and decent leadership.
Stayed 2 nights in Jul 2022

2/10 Terrible

Scott

Stayed 1 night in Jun 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Mini-Vacation stay
Hotel was perfectly located just a few minutes above old town Loano. Beautiful views. Every single staff person that we met was cheerful, friendly & helpful - from the front desk to the maintenance crew. Beautiful views. room had huge, sunny private patios. Rooms were a bit larger than normal. Fantastic breakfast included with our hotel room. Pool was sparkling clean. Free parking. We were on a ground floor level room - very quiet at night. AC worked perfectly. Room had mini-fridge and small safe for valuables. Excellent stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. We arrived late and only stay for one night. But the room is clean and the staffs are nice.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Aidin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018