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Mercure Vichy Thermalia

4.0 star property
Vichy hotel in Thermal with spa services and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Vichy Thermalia

Minibar, in-room safe, desk, blackout curtains
Exterior
Bar (on property)
Interior
Privilege, Room, 1 Double Bed | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200
  • Thermes de Vichy
    1 min walk
  • Hall des Sources
    2 min walk
  • Palais des Congrès Opéra Vichy
    4 min walk
  • Vichy (VHY-Charmeil)
    11 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Vichy

Mercure Vichy Thermalia puts you in the heart of Vichy, within steps of Thermes de Vichy and Hall des Sources. Highlights at this hotel include a restaurant, a bar/lounge and a Turkish bath/hammam. .The restaurant, Cote Jardin, serves French cuisine and is open for breakfast, lunch and dinner. Les O Fortes is the hotel's own bar, serving drinks along with light fare. 3712 square feet (345 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and spa services. Buffet breakfast is available. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Thermal hotel include Palais des Congrès Opéra Vichy and Grand Café Casino.

What's nearby

  • Thermes de Vichy - 1 min walk - 0.1 km
  • Palais des Congrès Opéra Vichy - 4 min walk - 0.4 km
  • Vichy Opera - 7 min walk - 0.7 km
  • Église Saint-Blaise - 10 min walk - 0.9 km
  • Source des Célestins - 13 min walk - 1.1 km

Getting around

  • Vichy Station - 12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive

Restaurants

  • ‪Le Petit Pot - ‬4 min walk
  • ‪La Mie Câline - ‬5 min walk
  • ‪Au Bureau Vichy - ‬4 min walk
  • ‪Venus Barista - ‬5 min walk
  • ‪Le Vichy - ‬5 min walk

About this property

Mercure Vichy Thermalia

Vichy hotel in Thermal with spa services and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3712 square feet (345 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Vichy Thermalia. Parking is available for a fee.

This 4-star Vichy hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3712 sq ft of conference space
  • 345 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Vichy Thermalia offers 78 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. This Vichy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote Jardin
  • Les O Fortes

Family friendly

  • Baby bath
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 3,712 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 October 2024 to 1 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 14.90 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Covered self-parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Frequently asked questions

What is the cancellation policy at Mercure Vichy Thermalia?

Mercure Vichy Thermalia offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mercure Vichy Thermalia?

Yep, Mercure Vichy Thermalia has a covered self car park for EUR 15 per day.

Are there any beaches close to Mercure Vichy Thermalia?

Yep, Mercure Vichy Thermalia is a short 14-minute walk from Plage des Célestins. Fun beach activities include waterskiing, windsurfing and kayaking.

Is there a spa on site at Mercure Vichy Thermalia?

There's no onsite spa, but this property does offer spa services.

Is Mercure Vichy Thermalia family-friendly?

You bet! With amenities such as children's meals, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Mercure Vichy Thermalia is a hit with families.

Does Mercure Vichy Thermalia serve breakfast?

Yep, buffet brekkie is offered at Mercure Vichy Thermalia.

Is there a free airport shuttle available at Mercure Vichy Thermalia?

No, Mercure Vichy Thermalia does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Vichy Thermalia?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Vichy Thermalia?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Vichy Thermalia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 337 reviews" "
Rating 8 - Good. 163 out of 337 reviews" "
Rating 6 - Okay. 63 out of 337 reviews" "
Rating 4 - Poor. 23 out of 337 reviews" "
Rating 2 - Terrible. 9 out of 337 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

BARNABY

Stayed 1 night in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Stayed 1 night in Jul 2022

6/10 Okay

Jacky

the staff was inexistent
Stayed 1 night in Jan 2022

6/10 Okay

Rahela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A bit disappointing experience as normally Mercure hotels are well kept with a touch of luxury but this property was bit run-down kinda place. Our stay was very short but I didn't get the good vibes overall at this place though the reception staff / service was awesome and no complaints. This hotel needs renovation plus better cleanliness required.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

VerbalGarbage

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but hotel quite tired & in need of a much needed makeover. Bought bottle of wine from bar for the room but barman couldn’t open it for me. No bottle opener available. In France??
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ni e stay in a Nice town
Very great stay at this hotel breakfast buffet is very complete o sart the day . Perssonnel very charming

8/10 Good

Chris, Dursley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stop over in Vichy
Comfortable relaxing stay

8/10 Good

Khatijah, Malaysia

Liked: Cleanliness, room comfort
Trip to Vichy
There was problem with the elevator during my 6 night stay at the hotel. Other than that I have pleasant memories of my visit to Vichy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I love my stay in Vichy

4/10 Poor

Don, Sarasota

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not worth the extra drive
We had great difficulty finding the hotel. It's close to shopping and restaurants, which is a plus. Did not eat meals there at all. Hotel is very dated and not really very inviting. We regretted making the drive over from the Auto Route to stay there en route back to Paris.

8/10 Good

Brent, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service!
Outstanding front desk service, above and beyond the call of duty. As a nonFrench speaking guest, the staff was tremendously helpful (specially with the Domes thermale, next door). Old hotel, yet renovated rooms. Air conditioning was to noisy, we didn't need it. Lovely location, parking fee a bit odd.

8/10 Good

yvonnemark

Liked: Cleanliness, staff & service, room comfort
good hotel
the room is very good, confortable and perfect location, but th eparking need money, nearly $10, the stuff is nice. I will live again if possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly cosy
Modern hotel that managed to feel like a more traditional hotel with excellent restaurant and breakfast,could have happily stayed longer.

6/10 Okay

Verified traveller

Disliked: Room comfort
To be fair this hotel is in the process of being modernised and this was very reflected in the price we paid, but the bedrooms were still very dated and the aircon didnt work very well. A lot of the information in the room about the indoor pool next door at the thermal baths seemed to not to known to the reception staff. The main problem was that there was no coffee making facilities in the room, room service never answered the phone and the bar wasnt manned a lot of the time, so getting simple things like a coffee meant having to leave the hotel. Vichy was pleasant but very quiet.

8/10 Good

Patricia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoetl Thermaila - Vichy
The hotel was clean and the staff were pleasant and helpful. It was located close to the venue we attended and not too far from the train station. The lack of internet connect was a real problem for me as I needed to keep in touch with my business. While the hotel is good for tourists, it is not suitable for business travellers because of lack of internet facilities. I had to go to the Ibis Hotel up the street to use the internet and I could not use my own lap top.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst meal ever!!
This hotel had a weird feeling to it. Also, because there were no restaurants open in the neighborhood, we ate our dinner at this hotel. It was horrible.

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Janete

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thibaud

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel basique sans charme
Renovation de l etablissement à accélérer. Hotel central et calme
Stayed 1 night in Aug 2024

2/10 Terrible

Wily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Déçu
Extremement déçu pour un mercure. L'hôtel est dans son jus, tout est veillot. Et surtout, nous avions pris cet hôtel pour la clim, nous avons eu 25 degrés toute la nuit en mettant la clim a fond. Le salon petit-déjeuner n'est pas climatisé, il faisait super chaud. Globalement très déçu, surtout à ce prix là, on s'attend vraiment à mieux. Désolé, on aime pas critiquer mais là, la déception est vraiment trop grande.
Stayed 1 night in Aug 2024

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024