Four Points by Sheraton Victoria Gateway

3.5 star property
Suburban hotel with bars/lounges and 24-hour health club

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Suite, 1 Bedroom, Balcony, Corner
Property amenity
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
The current price is AU$231
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Goldstream Provincial Park
    ‪5 min drive‬
  • Royal Roads University
    ‪6 min drive‬
  • Hatley Castle
    ‪8 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Corner

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Victoria

At Four Points by Sheraton Victoria Gateway you'll be 2.8 km (1.7 mi) from Thetis Lake and 3.5 km (2.2 mi) from Langford Lanes. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Metropolitan Grill & Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym, Hot tub and sauna. 54896 square feet (5100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3.5-property class Victoria hotel, attractions include Victoria Harbour and Victoria Clipper Ferry Terminal.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 5.5 km
  • Langford Lanes - 5 min drive - 4.0 km
  • Royal Roads University - 6 min drive - 5.1 km
  • Hatley Castle - 8 min drive - 5.6 km
  • Victoria Clipper Ferry Terminal - 17 min drive - 15.3 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars/lounges and 24-hour health club
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 54896 sq ft of conference space
  • 5100 sq. m of conference space
  • Built in 2008
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on 9 Apr 2025 start from AU$231.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Victoria Gateway?

Yep, Four Points by Sheraton Victoria Gateway has a free self car park.

Does Four Points by Sheraton Victoria Gateway have a pool?

Four Points by Sheraton Victoria Gateway has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Four Points by Sheraton Victoria Gateway a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Victoria Gateway.

Is Four Points by Sheraton Victoria Gateway family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Victoria Gateway is a hit with families.

Does Four Points by Sheraton Victoria Gateway serve breakfast?

Yeah, cooked-to-order breakfast is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Victoria Gateway?

No, Four Points by Sheraton Victoria Gateway does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Victoria Gateway?

Yep, you can grab a meal at Four Points by Sheraton Victoria Gateway's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 55 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

VASANTH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Miriam

Stayed 1 night in Dec 2024

2/10 Terrible

Shuyu

Stayed 1 night in Dec 2024

10/10 Excellent

Gary, Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a very nice hotel. The check-in was not great. We received absolutely zero information from the staff member who checked in. She didn't tell us where or how to get to any of the amenities in the hotel (the pool, hot tub, ice machine, elevators etc.)
Stayed 1 night in Dec 2024

10/10 Excellent

Linzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanie

Liked: Amenities
Very nice
Stayed 1 night in Dec 2024

6/10 Okay

Dixit

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff has lack of knowledge at front desk, quoting two different prices at time of check in and check out, staff has no communication between them in department. Lack of mathematical skills. Rude and arrogant Not welcoming bad attitude towards us. Copy waste of time and money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, easy parking, quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Sherri, Oshawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub out of service
Very well kept
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and fairly new. Location is a bit out of the way, but prices worked well for the quality of hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely gorgeous with friendly, professional staff.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

Patrali

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Good free breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasmine

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It served us well.
Stayed 1 night in Dec 2024

10/10 Excellent

Ankit

Stayed 2 nights in Dec 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024