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Mercure Vienna First

4.0 star property
Eco-certified Vienna hotel in Innere Stadt with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Vienna First

Breakfast, lunch and dinner served
Sports facility
Exterior
Privilege, Room, 1 Queen Bed
Breakfast, lunch and dinner served

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$269
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Schwedenplatz
    3 min walk
  • Stephansplatz
    4 min walk
  • St. Stephen's Cathedral
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Hotel Mercure Wien Zentrum
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1002)
The price is AU$590
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Mercure Wien Zentrum

About the area

Vienna

Mercure Vienna First puts you in the heart of Vienna, within steps of St. Ruprecht's Church and Schwedenplatz. Highlights at this boutique hotel include a restaurant. .The bistro, VIENNA 1st, is open for breakfast, lunch and dinner. Added amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Innere Stadt hotel include St. Peter's Church and Jewish Museum.

What's nearby

  • Schwedenplatz - 3 min walk - 0.3 km
  • Stephansplatz - 4 min walk - 0.4 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Vienna State Opera - 15 min walk - 1.3 km
  • Vienna Christmas Market - 17 min walk - 1.5 km

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hungry Guy - ‬1 min walk
  • ‪Joma - ‬2 min walk
  • ‪Philosoph - ‬1 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk
  • ‪Kaktus - ‬1 min walk

About this property

Mercure Vienna First

Eco-certified Vienna hotel in Innere Stadt with a 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Vienna First. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Mercure Vienna First offers 49 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 74 per vehicle (return)
  • Self-parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

What is the cancellation policy at Mercure Vienna First?

Mercure Vienna First offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Vienna First?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Vienna First on 15 Dec 2024 start from AU$269.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Vienna First?

Yep, Mercure Vienna First has a self car park for EUR 32 per day.

What makes Mercure Vienna First a romantic place to stay?

A bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Vienna First.

Does Mercure Vienna First serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Vienna First?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Vienna First?

Yep, you can grab a meal at Mercure Vienna First's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Vienna First?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Vienna First?

No, pets are not allowed.

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 711 reviews" "
Rating 8 - Good. 261 out of 711 reviews" "
Rating 6 - Okay. 43 out of 711 reviews" "
Rating 4 - Poor. 5 out of 711 reviews" "
Rating 2 - Terrible. 4 out of 711 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ramin, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was fair. Pillows need to be replaced....too lumpy. But staff is very friendly, particularly in the restaurant. Location was our main focus and it was great, except we did not like an armed guard standing outside our adjacent building.
Stayed 4 nights in May 2024

8/10 Good

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024

8/10 Good

Patricia

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Splendid staff!
Stayed 1 night in Jan 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Stayed 3 nights in Dec 2023

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Chiew Qooi Goh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky hotel near bars, transport, and all of the major attractions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Close to centre but in a nice little platz with bars and restos
Stayed 4 nights in Jun 2023

8/10 Good

Laura

Stayed 2 nights in May 2023

10/10 Excellent

april

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, especially the young woman that checked us in and worked the evening shift. We were "upgraded" to a room since we signed up for your frequent stays. However the room overlooked the bar row and since the rooms a/c wasn't working well, we tried to open the windows BUT way too noisy so it was tough to get a good nights sleep even with the windows closed. Hotel was very clean though and all the staff was great from front desk, to housekeeping, to wait staff. Thanks
Stayed 4 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
Stayed 1 night in Apr 2023

10/10 Excellent

goanho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

FOTEINI

Stayed 2 nights in Feb 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with reasonably sized rooms. Reception staff were friendly and helpful. In a good location for access to all main points of interest.
Stayed 4 nights in Feb 2023

6/10 Okay

NICUSOR

Disliked: Amenities
Location was good
Stayed 3 nights in Jan 2023