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Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5.0 star property
Ocean-view hotel with a poolside bar, near Vilamoura Marina
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Minibar, in-room safe, desk, blackout curtains
Property amenity
Property amenity
On the beach, beach towels
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua Do Oceano Atlantico, Loulé, 8125-478
  • Vilamoura Beach
    2 min walk
  • Casino Vilamoura
    6 min walk
  • Marina Beach
    7 min walk
  • Faro (FAO-Faro Intl.)
    30 min drive

Room options

View all photos for Junior Suite, 2 Single Beds (Full Sea View Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Vilamoura Side Sea View Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Vilamoura Side Sea View Top Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
  • 59 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Quarteira Side Sea View Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Quarteira Side Sea View Top Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Quarteira Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View Low Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Low Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Side Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Side Sea View High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View Low Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View Low Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Domes Lake Algarve, Autograph Collection

Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (1038)
The price is AU$254
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Domes Lake Algarve, Autograph Collection

About the area

Quarteira

A luxury stay in Loulé awaits you at Crowne Plaza Vilamoura - Algarve, an IHG Hotel. Within steps you'll find Vilamoura Beach and Casino Vilamoura. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Cataplana Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site indoor swimming pool, free kids' club and gym. 16016 square feet (1488 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Vilamoura hotel include Falesia Beach and Vilamoura Marina.

What's nearby

  • Vilamoura Beach - 2 min walk - 0.2 km
  • Marina Beach - 7 min walk - 0.6 km
  • Vilamoura Marina - 18 min walk - 1.5 km
  • Quarteira Beach - 7 min drive - 2.6 km
  • Falesia Beach - 11 min drive - 4.3 km

Getting around

  • Loule Station - 15 min drive
  • Faro (FAO-Faro Intl.) - 29 min drive

Restaurants

  • ‪Água Qlub - ‬10 min walk
  • ‪Maloca da Tuttapanna - ‬6 min walk
  • ‪Casino Vilamoura Solverde - ‬7 min walk
  • ‪Häagen-Dazs - ‬10 min walk
  • ‪Don Toro - ‬8 min walk

About this property

Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Ocean-view hotel with a poolside bar, near Vilamoura Marina
Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 16016 square feet (1488 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Crowne Plaza Vilamoura - Algarve, an IHG Hotel. Self parking is free.

This 5-star Loulé hotel is smoke free.

  • 323 guestrooms or units
  • 11 levels
  • 16016 sq ft of conference space
  • 1488 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers 323 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cataplana Restaurant

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,016 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming pool and beach towels available for guests upon deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 135.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 14 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algarve Crowne Plaza
Crowne Plaza Vilamoura Algarve Hotel
Crowne Plaza Algarve Hotel
Crowne Plaza Algarve Hotel Vilamoura
Crowne Plaza Algarve Vilamoura
Crowne Plaza Vilamoura
Crowne Plaza Vilamoura Algarve
Vilamoura Algarve Crowne Plaza
Vilamoura Crowne Plaza
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Crowne Plaza Algarve

Frequently asked questions

What is the cancellation policy at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Yep, Crowne Plaza Vilamoura - Algarve, an IHG Hotel has a free self car park.

Are there any beaches close to Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Yep, Crowne Plaza Vilamoura - Algarve, an IHG Hotel is a short 2-minute walk from Vilamoura Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find boat tours.

Is there a spa on site at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Vilamoura - Algarve, an IHG Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Vilamoura - Algarve, an IHG Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:30 PM.

What luxury perks are available at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Crowne Plaza Vilamoura - Algarve, an IHG Hotel features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Crowne Plaza Vilamoura - Algarve, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Vilamoura - Algarve, an IHG Hotel.

Is Crowne Plaza Vilamoura - Algarve, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Crowne Plaza Vilamoura - Algarve, an IHG Hotel is a hit with families.

Does Crowne Plaza Vilamoura - Algarve, an IHG Hotel serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at Crowne Plaza Vilamoura - Algarve, an IHG Hotel?

There is a golf course next to Crowne Plaza Vilamoura - Algarve, an IHG Hotel.

Crowne Plaza Vilamoura - Algarve, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 954 reviews" "
Rating 8 - Good. 246 out of 954 reviews" "
Rating 6 - Okay. 57 out of 954 reviews" "
Rating 4 - Poor. 18 out of 954 reviews" "
Rating 2 - Terrible. 9 out of 954 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sargiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet on 9th floor hallway need to be change, it is old and smells
Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

Stayed 2 nights in Aug 2024

10/10 Excellent

Rui, Newington

Stayed 2 nights in Aug 2024

8/10 Good

Natalie Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and fantastic service from all staff….
Stayed 3 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Disliked: Amenities
On the whole, the hotel is ok and the staff are reasonably friendly. The breakfast is good. Cleaning services are a little mediocre. The gym is well equipped. The pool is a bit cold. Charging for the use of the balls for the pool table and for coffee pods in the rooms (for a 5 star hotel), really leaves a bad impression. A very basic knowledge of behavioural science should tell the management that these practices should be revised, as should asking for a deposit to use the towels at the pool. I don’t think customers will have a terrible experience at this hotel, but I personally wouldn’t visit again, or to the Faro region for that matter. Andalusia is much better (far more culture), and cheaper.
Stayed 6 nights in Jul 2024

6/10 Okay

WILLIAM, Glasgow

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Stayed 12 nights in Jun 2024

10/10 Excellent

John Alexander

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property offered everything we needed and more. The amazing swimming pool was awesome. Staff were friendly and helpful. Close to the beach restaurants shops and marina A very pleasant stay.
Stayed 4 nights in Jul 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Farhat

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay with family.Exellent facilities for all.Lounge open till 11 with exellent food.Beach access with kiddy pools.Will definitely stay again!!
Stayed 3 nights in Jun 2024

8/10 Good

Ranjan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our experience at the Crowne Plaza, Vilamoura, was generally positive. The staff demonstrated friendliness and helpfulness, and the hotel offers comprehensive facilities. However, there are notable areas for improvement: Despite its 5-star rating, the hotel’s cleanliness fell short of expectations. Notably, the outdoor pool requires attention (there was even a deceased fish at the bottom). Frequent calls to reception were necessary due to housekeeping oversights. Insufficient towels, face towels, and water bottles were recurring issues, although room cleaning remained satisfactory. The restaurant’s dinner service left room for improvement. Fortunately, the abundance of dining options in the area mitigated this concern. The kids’ pool was uncomfortably cold during cooler days, prompting us to use the larger pool instead. On a positive note, the hotel’s location is exceptional, mere steps from the beach and a convenient 15-minute walk to the Marina. The breakfast selection is commendable, and the Spa, while pleasant, could benefit from additional attention, similar to the outdoor pool.
Stayed 7 nights in Jun 2024

6/10 Okay

Michael

Stayed 3 nights in Jun 2024

6/10 Okay

Louisa Mary

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very pleasant stay. We will definitely recommend to friends and hopefully come back in the future if we get to visit Portugal again. My highlight of the visit would definitely be the Spa facilities. The outdoor pool was lovely, and very attentive staff, even offering complimentary fruit and drinks. The marina is in perfect walking distance, so many restaurants and bars to choose from.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pleasure to stay here. Beautiful surroundings inside and outside. Very well maintained, with helpful staff.
Stayed 7 nights in May 2024

6/10 Okay

Maria Carina

Travelled with group
Liked: Staff & service, room comfort
the description of the room is not accurate
we paid for water view, they give us a room on the 1st floor with view to the roof. Not good at all. Was not clean. We need to clean ourself all the drawers. The sink in the bathroom was totally clogged. They don't leave nothing in the fridge for consume.
Stayed 3 nights in May 2024

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favourite Algarve hotel.
Beautiful hotel with excellent staff. Junior suite was very comfortable with a gorgeous full sea view. We usually stay at the Anantara but this is a new favourite!
Stayed 3 nights in May 2024

4/10 Poor

Ajay

Stayed 4 nights in May 2024

10/10 Excellent

Nicola

Stayed 9 nights in May 2024

10/10 Excellent

Robert Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service, great location, awesome food and beverages. Awesome pool and cool beach. Rooms were recently renovated and very nice. Nothing bad to say.
Stayed 3 nights in May 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great relaxing place. Service and food excellent
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024