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JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury hotel with bars/lounges and health club

Photo gallery for JW Marriott Hotel Mexico City Polanco

Terrace/patio
Lobby
Outdoor pool, pool loungers
Presidential Suite, 1 Bedroom, Non Smoking
Breakfast, lunch, dinner served; Mexican cuisine, al fresco dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast available
The current price is AU$837
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
Andres Bello No 29, Mexico City, 11560
  • Campo Deportivo Militar Marte
    ‪2 min walk‬
  • Auditorio Nacional
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from property

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - king
Down duvet
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Executive Level

Executive Suite, 1 Double Bed, Non Smoking, Executive Level | Living area

Executive Suite, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

View from property

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Meeting facility

Hyatt Regency Mexico City

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1013)
The price is AU$928
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Hyatt Regency Mexico City

About the area

Mexico City

A luxury stay in Mexico City awaits you at JW Marriott Hotel Mexico City Polanco. Within a short 5-minute stroll, you'll find popular places like Auditorio Nacional and Paseo de la Reforma. Highlights at this hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Sendero Polanco, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. Estación 29 is the hotel's own bar. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also valet parking, along with the convenience of a theme park shuttle. .Attractions within a 10-minute walk of this 5-property class Polanco hotel include Avenida Presidente Masaryk and Parque Zoologico de Chapultepec.

What's nearby

  • Auditorio Nacional - 4 min walk - 0.4 km
  • Parque Zoologico de Chapultepec - 6 min walk - 0.6 km
  • Chapultepec Park - 7 min walk - 0.7 km
  • National Museum of Anthropology - 16 min walk - 1.4 km
  • Angel of Independence Monument - 5 min drive - 3.9 km

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪Sirenito - ‬2 min walk
  • ‪Epicentro Mixology Bar - ‬3 min walk
  • ‪Karisma - ‬3 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Luxury hotel with bars/lounges and health club
As a guest of JW Marriott Hotel Mexico City Polanco, you'll find a seasonal outdoor pool, a health club, a sauna, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Hotel Mexico City Polanco. Parking is available for a fee. A complete renovation of JW Marriott Hotel Mexico City Polanco was completed in November 2023.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 3 bars or lounges
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Estación 29
  • Lobby Bar
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on 4 Apr 2025 start from AU$837.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Mexico City Polanco?

Yep, JW Marriott Hotel Mexico City Polanco has a self car park for USD 25 per day.

Does JW Marriott Hotel Mexico City Polanco have a pool?

JW Marriott Hotel Mexico City Polanco has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from January to December.

What luxury perks are available at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco features a health club, an outdoor pool and a steam room. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Mexico City Polanco a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Mexico City Polanco.

Is JW Marriott Hotel Mexico City Polanco family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that JW Marriott Hotel Mexico City Polanco is a hit with families.

Does JW Marriott Hotel Mexico City Polanco serve breakfast?

Yeah, buffet breakfast is served daily from 6 AM to 11 AM.

Is there a free airport shuttle available at JW Marriott Hotel Mexico City Polanco?

No, JW Marriott Hotel Mexico City Polanco does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Mexico City Polanco?

Yep, you can grab a meal at JW Marriott Hotel Mexico City Polanco's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at JW Marriott Hotel Mexico City Polanco?

Check-in begins at 3 PM. Check-out time is noon.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1001 reviews
Rating 8 - Good. 157 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Earl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel. Attentive service. Large comfortable room. Great breakfast.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nestor

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Qiutong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and very safe area with lots of high end dining and shopping options. Staff were nice. But room is not soundproof.
Stayed 4 nights in Aug 2024

10/10 Excellent

julieana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manju

Stayed 2 nights in Aug 2024

10/10 Excellent

Lilie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosa, las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area!
Stayed 4 nights in Jul 2024

10/10 Excellent

Gray

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was great, food etc
Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro, guatemala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Stayed 5 nights in Jun 2024

10/10 Excellent

sael yahia

Stayed 3 nights in Jun 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star Stay 🌟
Wonderful stay at the JW marriort in Polanco. The room was very clean, comfortable, and specious. All staff memebers were extremely kind and helpful regarding anything. The location was great with many restaurants and bars walking distance. Would highly recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 8 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Susana, CHARLOTTE

Liked: Staff & service, property conditions & facilities
The cost for the benefit is not justified. There are hotels adjacent that give the same level of service for about half the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend for a luxury experience
Polished but incredibly friendly staff made the stay for us. Excellent waitress in the lobby restaurant, fast and friendly checkin, personable Caesar and door staff. The staff sent a bottle of champagne and cake for my partner’s birthday which was so special - thank you! Fantastic location. The hotel’s renovations are beautiful. The bed linens although clean were super stiff, and the only negative about the stay. 10/10 experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with a lot of dining options.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ruta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Would definitely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location with easy access to museums. Great gym
Stayed 6 nights in Mar 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful! The hotel rooms are comfortable and really nice. The staff is great! Food is a bit pricey but delicious
Stayed 5 nights in Mar 2024

10/10 Excellent

Ergun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome experience in this hotel and the area.
Stayed 6 nights in Mar 2024

8/10 Good

Jose

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

girgor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024