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Viola Palace Hotel

4.0 star property
Beach hotel with free breakfast and fitness centre

Photo gallery for Viola Palace Hotel

Exterior
Interior
Terrace/patio
Business centre
Minibar, in-room safe, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk

Explore the area

Map
Via Antonello da Messina, 90, Villafranca Tirrena, ME, 98049
  • Stadio San Filippo
    ‪15 min drive‬
  • Venetico Marina Beach
    ‪18 min drive‬
  • Villa San Giovanni Ferry Terminal
    ‪106 min drive‬
  • Reggio di Calabria (REG-Strait of Messina)
    ‪121 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 28.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Standard Double Room Single Use

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Double/Twin

  • Sleeps 2

Double Single Use

  • Sleeps 1

Triple

  • Sleeps 3

Similar properties

Reception

Jolly Charme Suite

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
5.0 out of 5, Exceptional, (26)
The price is AU$239
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Jolly Charme Suite

About the area

Villafranca Tirrena

At Viola Palace Hotel, you'll be 7.6 km (4.7 mi) from Venetico Marina Beach and 14.2 km (8.8 mi) from Shrine of Christ the King. Highlights at this beach hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Totò in Sicilia by Roger, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna. 6997 square feet (650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions in proximity to this 4-property class Villafranca Tirrena hotel include Villa San Giovanni Ferry Terminal and Port of Milazzo.

What's nearby

  • Messina Cruise Terminal - 12 min drive
  • Stadio San Filippo - 15 min drive
  • Venetico Marina Beach - 18 min drive
  • Cathedral of Messina - 23 min drive
  • Villa San Giovanni Ferry Terminal - 106 min drive

Getting around

  • Villafranca Tirrena Station - 6 min drive
  • Catania (CTA-Fontanarossa) - 86 min drive

Restaurants

  • ‪Eni - ‬13 min drive
  • ‪Bar Pasticceria Gelateria Celesti - ‬2 min drive
  • ‪Anaconda Bionda - ‬3 min drive
  • ‪Happy Days - ‬9 min walk
  • ‪Bar Pasticceria Fiumara Giovanni - ‬3 min walk

About this property

Viola Palace Hotel

Beach hotel with free breakfast and fitness centre
Viola Palace Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Viola Palace Hotel. Parking is available for a fee.

This 4-star Villafranca Tirrena hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1970
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Viola Palace Hotel offers 44 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with premium satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Totò in Sicilia by Roger

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,997 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Palace
Viola Palace Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Villafranca Tirrena
Viola Palace Hotel Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Hotel Hotel Villafranca Tirrena

Frequently asked questions

What is the cancellation policy at Viola Palace Hotel?

Viola Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Viola Palace Hotel?

Yep, Viola Palace Hotel has a self car park for EUR 15 per day.

Are there any beaches close to Viola Palace Hotel?

The closest beach to Viola Palace Hotel is Ponente Beach (19.2 km).

Is there a spa on site at Viola Palace Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Viola Palace Hotel serve breakfast?

Yep, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Viola Palace Hotel?

No, Viola Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Viola Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Viola Palace Hotel?

Check-in begins at 2:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Viola Palace Hotel?

No, pets are not allowed.

Viola Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 11 out of 112 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sebastian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to stay at this place. It did not like a hotel. It looked like a haunted house. Empty, dirty, and no staff. It is surprising that Expedia has this on the list of hotels to stay in. No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Stayed 3 nights in Aug 2024

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Checkin was great reception friendly and helpful Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented Even the bed sheets had holes in it
Stayed 1 night in Jun 2023

2/10 Terrible

robert

Disliked: Cleanliness
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
Stayed 2 nights in Sep 2022

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were ancient. Pillows were 100 years old. Not hotel quality at all. Air conditioning was terrible. We were very uncomfortable there. Could not sleep. Could not wait to leave. I would not go back there. Parking was not great as advertised either.
Stayed 2 nights in Jul 2019

8/10 Good

Charles C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Geraldine

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and comfortable
Very friendly and helpful staff at reception and in restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Its a good hotel , we needed a place to sleep and was confortable, clean and very good service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money.
Newer building, great staff, every one is helpful.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tracy, Burlington, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, intermediate location
We visited off season, and the weather was poor. But employees were friendly, attentive, and helpful. We wanted a hotel near Messina for an early mornung ferry departure and the Viola Palace fit the bill.

8/10 Good

Bob, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Not near any restaurants, dinner at hotel was good, not great. Service OK. Room was clean, ample enough in size. Walked to church on Saturday night which was convenient. Parking was very close to hotel.

2/10 Terrible

Terry O, Las Vegas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible place to stay
We pre-paid two nights at the hotel and got out of there as quickly as we could. Staff was inhospitable and unprofessional. They emailed us really poor directions to the hotel from Messina. The locals could not figure them out. Upon arrival, the front desk representative tried to convince us to rent a car which we declined. We asked for directions to a nice beach in walking distance. After 30 minutes of walking we are told that it would be another hour to get there. Could not find a restaurant on the way back because he sent us away from the town. He reiterates that we should have rented a car when we returned. We basically wasted a day of our vacation with this hotel and left first thing in the morning. Do yourself a favor and go to Cefalu like we did. It's a hidden gem!

8/10 Good

Gary, Martha's Vineyard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the Highway
They gave us a nice room away from the Highway with a good view. The restaraunt was nice but not much else to do in town for one night during the off season.

4/10 Poor

JohnDD

Stopover for the ferry
Overall, a 2-star rather than a 4-star hotel. Apart from the size of the room, which was above average, nothing else distinguished the hotel from the regular Etap or other budget chains. Internet was barely working. Breakfast very poor (apart from pastries, nothing else could be eaten).

8/10 Good

Lanny, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Location outside Messina, quite area
The staff is extremely helpful by showing us the way to Punto Blue in Google map, as we miss to pay the toll and worry about the penalty. Breakfast was good, room was clean! Close to Supermarket.

8/10 Good

Shirley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value
I found this to be excellent value for money. It had a small kitchen area, it was clean, and looked very nice, and was a great location for a stop to see the Vallei dei Templei, half way between Trapani and Syracusa on our trip around Sicily.The large balcony had a great view of the seaside, and there was a drying rack which was a big help to dry my handwashing. Breakfast buffet was very good, and the art on the walls was very nice photos of the temple ruins. Staff were outstanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julietta 500, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel!
What a gem of a hotel. For North American travellers you swear you were in a hotel at home. Lovely appointed, value priced and very helpful staff. We would plan our holiday around staying at the Viola next time. Congratulations to their staff and owners for such a lovely property at such a value price!

8/10 Good

Gregg, Denver, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected Jem
Really a terrific experience. The hotel stands as a jewel in (for Americans on holiday) an otherwise crowded and (typical) old fishing village. We were honestly concerned as we drove off the autostraude to the directed location as to the other facilities near the hotel but we're very pleased to discover a new, well maintained facility, separate, off street, gated parking and a very willing and helpful staff (ours was certainly broken Italian at best#. Rooms were clean, functional. Breakfast was convenient and delicious. The distance from the Messina city center is/was just perfect for us #althought the toll on and off is at the hotel's location so a little more confusion in what is a daily list of confusing and taxing drives in Italian traffic). Overall, we're very pleased with our hotel experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service
Excellent hotel, well situated
Excellent hotel, well situated and the staff is very friendly! :)

2/10 Terrible

Giuseppe

Stayed 1 night in Sep 2024

2/10 Terrible

Gianni

Stayed 2 nights in Jul 2024

2/10 Terrible

Maria Antonietta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024