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Homewood Suites by Hilton Virginia Beach/Norfolk Airport

3.0 star property
Family-friendly Virginia Beach hotel in Northwest with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Virginia Beach/Norfolk Airport

Exterior
Pool
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is AU$184
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
5733 Cleveland St, Virginia Beach, VA, 23462
  • Sentara Leigh Hospital
    16 min walk
  • Virginia Wesleyan University
    3 min drive
  • Gallery of Military Circle
    5 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    9 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Suite, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 104 sq m
  • Sleeps 9
  • 2 Queen Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Bathroom shower

Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 45.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility)

Suite, 2 Double Beds, Accessible, Bathtub (Mobility) | Bathroom

Suite, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 57 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

TV, DVD player

Studio Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Premium bedding
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Premium bedding
Sofa bed
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Premium bedding
Sofa bed
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Norfolk/Virginia Beach

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1052)
The price is AU$145
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn Norfolk/Virginia Beach

About the area

Virginia Beach

A family-friendly stay in Virginia Beach awaits you at Homewood Suites by Hilton Virginia Beach/Norfolk Airport. You'll be 1.3 km (0.8 mi) from Sentara Leigh Hospital and 5 km (3.1 mi) from Virginia Beach Town Center. Highlights at this hotel include a complimentary breakfast, free self-parking and in-room kitchens. .Enjoy the gym along with access to mini golf and a playground. 1024 square feet (95 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free extended parking. .Sights within a 10-minute drive of this 3-property class Northwest hotel include Norfolk State University and Norfolk Scope.

What's nearby

  • Sentara Leigh Hospital - 16 min walk - 1.4 km
  • Virginia Wesleyan University - 3 min drive - 2.5 km
  • Virginia Beach Town Center - 5 min drive - 5.1 km
  • Norfolk Premium Outlets - 9 min drive - 7.2 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 14 min drive - 14.7 km

Getting around

  • Newtown Road Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 9 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Q-Masters Billiar - ‬3 min drive
  • ‪Virginia Beach Winery - ‬19 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Homewood Suites by Hilton Virginia Beach/Norfolk Airport

Family-friendly Virginia Beach hotel in Northwest with free breakfast
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1024 square feet (95 square metres) and includes conference space. A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Homewood Suites by Hilton Virginia Beach/Norfolk Airport. Self parking is free.

This 3-star Virginia Beach hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1024 sq ft of conference space
  • 95 sq. m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Homewood Suites by Hilton Virginia Beach/Norfolk Airport offers 122 accommodations with DVD players and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,024 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Beach/Norfolk
Homewood Suites Hilton Beach/Norfolk Hotel
Homewood Suites Hilton Beach/Norfolk Hotel Virginia Airport
Homewood Suites Hilton Virginia Beach/Norfolk Airport
Homewood Suites Virginia Beach Hotel Virginia Beach
Homewood Suites Hilton Virginia Beach/Norfolk Airport Hotel
Homewood Suites Hilton Beach/Norfolk Airport Hotel
Homewood Suites Hilton Beach/Norfolk Airport
Virginia Beach Homewood Suites
wood Suites Hilton Norfolk
Homewood Suites by Hilton Virginia Beach/Norfolk Airport Hotel

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

Homewood Suites by Hilton Virginia Beach/Norfolk Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Virginia Beach/Norfolk Airport on 27 Nov 2024 start from AU$184.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

Yep, Homewood Suites by Hilton Virginia Beach/Norfolk Airport has a free self car park and free extended parking.

Are there any beaches close to Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

The closest beach to Homewood Suites by Hilton Virginia Beach/Norfolk Airport is Sandbridge Beach (23.2 km).

Is Homewood Suites by Hilton Virginia Beach/Norfolk Airport family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Virginia Beach/Norfolk Airport is a hit with families.

Does Homewood Suites by Hilton Virginia Beach/Norfolk Airport serve breakfast?

You bet, complimentary on-the-go breakfast is offered on weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

No, Homewood Suites by Hilton Virginia Beach/Norfolk Airport does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Homewood Suites by Hilton Virginia Beach/Norfolk Airport?

Cats and dogs are welcome at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Homewood Suites by Hilton Virginia Beach/Norfolk Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 734 reviews" "
Rating 8 - Good. 183 out of 734 reviews" "
Rating 6 - Okay. 73 out of 734 reviews" "
Rating 4 - Poor. 38 out of 734 reviews" "
Rating 2 - Terrible. 33 out of 734 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pat, Niskayuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ayodele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with all amenities. Highly recommend for family stay. ‘Will definitely visit again. Thank you to all the staffs
Stayed 1 night in Aug 2024

4/10 Poor

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast food was good
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
We only stayed one night so it wasnt terrible but the pool was not heated, the breakfast wasn't great and our room was just ok. Not enough pillows for 4 people but they fixed that quickly. The staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late at night just to get a nights sleep on our road trip. Was greeted by an employee smoking marijuana outside at the main entrance.. that's what's up. The room was dirty and our mattress was sinking in the middle.
Stayed 1 night in Jul 2024

6/10 Okay

Jet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bar outside plays very loud vulgar music on the weekends. If that’s what you like, this is the place for you. The shower had mold at the bottom. Housekeeping never cleaned the room in the 3 days I was there. The food during breakfast was okay but not great.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money
Our stay was terrible. The room we were in had wallpaper peeling off the walls, water dripping from the shower, tile popping up in the bathroom floor, no basic utensils in the kitchen, freezer not working and no dish soap provided, the couch in the room was stained. The pull out bed mattress had a urine smell emanating from it. The breakfast was mediocre, with breakfast tables sticky and no one was wiping them down properly. Coffee was weak and watered down, creamer was expired and would clot when added to coffee. Bathroom faucet handle was missing. Our room was not serviced/cleaned. When we asked for towels, we had to call twice because the first time we asked, no one delivered any towels (we waited for more than an hour before calling back again). Pool smells, hot tub doesn’t work. The outdoor putting green is covered in dog poop and the area surrounding the hotel was not well kept. It definitely not worth the money you pay for. It gives off a cheap motel feeling. Can’t believe this is a Hilton property.
Stayed 2 nights in Aug 2024

6/10 Okay

lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Veronica

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Stacy

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I was disappointed. There was an oder and stuffiness throughout the hotel and our room. Our room was dirty with mold in the shower. Cleaning supplies/ garbage left all over the floor near the exit. A room key was misplaced and when we asked for a new one all the staff asked for was the room number. No name, no ID, no questions. Anyone could’ve just walked right into our room. Overall just a very uncomfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Deidre

Stayed 1 night in Aug 2024

6/10 Okay

Alisha

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel stay
Pool was dirty hot tub cold dirty Very sad that is why we rented it Staff was great Room good other than toilet shock around when you sat on it
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel room
The room met my expectations. It has a small kitchen, table for eating, a small sofa, spacious bed, and a surprisingly cavernous bathroom area. Initially we had trouble getting the television to work, but I'm guessing the previous guests had brought a console and forgot to reconnect the HDMI cord from the cable box to the TV. The pillows were a little too soft, but we perhaps could have requested firmer ones. The building always had a pleasant scent and the staff we talked to, both over the phone and in person, were very kind and hospitable. Will definitely return in the future
Stayed 1 night in Aug 2024

8/10 Good

McNair

Travelled with partner
Liked: Cleanliness
I always stay at Hilton because of the standard…however this Hilton fell short. The pool was dirty, hot tub didn’t work, we were told two days in a row we couldn’t have clean towels or cloths because they were in laundry, and our room key didn’t work because of a broken hinge on the door. Additionally, the remote to the tv didn’t have batteries and upon request I was told there were none. Probably won’t be back to this Hilton.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christy

Liked: Amenities
Great front desk customer service !
Stayed 1 night in Aug 2024

2/10 Terrible

Julian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrendous experience please refund me
Totally dissatisfied the service was horrible, i asked how the receptionist was she replied “ what can i do for you. “ It didn’t get better or more inviting from there , I received 1 word answers. And was the most underwhelming experience I’ve ever had at a hotel for work or business. Then I asked for WiFi password as it was not written down on my key slip , she said I don’t know , yeah I don’t have it. Then there is no password which obviously is not true. She then said try your last name and room # which didn’t work. I then asked her to find the password or contact someone who knows it and it was as tho I was asking her to help my dig a trench! No uniform on her no name badge , no distinguishing information and poor attitude when I simply was just trying to get WiFi Then I arrive on the floor of my room and as soon as I step off the elevator the overwhelming stench of weed being smoked in the elevator and the building was insane. Then I smell a new smell , the distinctive smell of vomit , I come around the corner and see a trashcan in the hallway filled with what appeared to be vomit and vomit down the hallway as well. Absolutely disgusting. If it wasn’t a work trip and I didn’t just drive 5 hours from DC to be in position to report to Norfolk base at 0600 I would’ve asked for refund and left but I literally had 6 hours to sleep and was exhausted from the drive. Horrible horrendous experience and would like refund or compensation.
Trash can full of vomit and possibly feces stinking up the entire floor
I wish you could capture smells in photo msgs and you could smell what this hallway was like. Unacceptable
Stayed 1 night in Jul 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please check the shower tub in room #305 & remove mold. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

AMY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Nice room.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful conditions
This hotel leaves a lot to be desired. I stay at Hilton hotels frequently and this hotel was terrible. Not enough towels for our room, one washcloth, no bathmat (and the floor was dirty) and no extra pillows for pullout couch. TV remote did not work and we were told a staff member would assist and they never did. The breakfast was even worse. Oatmeal was cold and looked like it was from the day before. Breakfast staff was in a huge rush to leave and there was not much food to choose from. Never seen a hotel breakfast area that looked this pitiful. The hotel has no right to charge the prices they are charging when the advertised amenities do not exist. Pool area was very dirty and many parts of the hotel smelled like weed. Hotel itself probably used to be very nice 10 years ago, but now is worn out and outdated. Find a different hotel, this is a total rip-off.
Stayed 1 night in Jul 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note
Stayed 3 nights in Jul 2024