2/10 Terrible
Verified traveller
25 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and I wanted to head from Ohio to Virginia Beach to celebrate our babymoon. We chose Sundial Inn as our weekly vacation spot. Beginning the trip to Sundial Inn, I did what many do and checked the reviews. Nothing glaringly obvious – not the best around but very affordable given the location. After our ten-hour drive, we arrived at Sundial Inn and were met with lackluster staff that really didn’t seem they could care less about our experience. Checking into our room, we found it to be a little less than ideal – not cleaned too well with a looming presence of fruit flies. All of this could be forgiven given the price and location. I am not one to leave reviews, but the reason I am leaving one here is because after two days into our seven-day stay, we found not one, not two, but three cockroaches upon awakening. To say we were disgusted and frustrated is putting it lightly – we had food in the room’s fridge, cooked and stored food with the room’s appliances, had clothing and towels hanging to where the cockroaches were available. We had no idea what was safe and what was potentially touched by bugs. We spent the beginning of the day repacking for a 10-hour drive because we did not have the budget to await a refund from Sundial Inn. The hotel staff did not seem at all surprised at the mention of a cockroach and were relatively dismissive altogether.
Verified traveller
Stayed 6 nights in Aug 2024