Right in downtown Vitoria, by the main tramline, at the far end of a retail passageway, this handy, bright, modern lodging suits a city break. Rooms are uniform, all light wood and green colour scheme, but by no means uncomfortable. Shower works fine, Wi-Fi too, TV. Only snag is the fact that reception closes at 1.30pm and reopens late afternoon/early evening, so if you're arriving during that time you'll have to hang around without being able to deposit your luggage. Reception staff efficient and friendly. Entry is by keycard.