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The Westin Shimei Bay Resort

5.0 star property
Beachfront resort with relaxing spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Shimei Bay Resort

2 bars/lounges, poolside bar
Lobby
1 bedroom, down duvets, minibar, in-room safe
View from room
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
No 1 Binhai Road, Shimei Bay Tourism District, Wanning, Hainan, 571500
  • Jiajing Island
    2 min drive
  • Shimei Bay
    5 min drive
  • Riyue Bay
    9 min drive

Room options

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access

Room, 2 Double Beds, Pool Access | Pool

Room, 2 Double Beds, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 122 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Double Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Garden View

1 bedroom, down duvets, minibar, in-room safe

Villa, 3 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 618 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Private Pool, Ocean View

Villa, 3 Bedrooms, Private Pool, Ocean View

Villa, 3 Bedrooms, Private Pool, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 618 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

1 bedroom, down duvets, minibar, in-room safe

Villa, 3 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 428 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 318 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Le Meridien Shimei Bay Beach Resort & Spa
Pool
Hot tub
Spa
Free airport shuttle
4.4 out of 5, Excellent, (15)
The price is AU$235
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Le Meridien Shimei Bay Beach Resort & Spa

About the area

Wanning

A luxury stay in Wanning awaits you at The Westin Shimei Bay Resort. You'll be 1.7 km (1.1 mi) from Shimei Bay and 2.1 km (1.3 mi) from Jiajing Island. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Heavenly Spa by Westin™ can include massages and body scrubs. The restaurant, Features, serves Chinese cuisine and is open for lunch and dinner. Sky Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. 27986 square feet (2600 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 5-property class Wanning resort include Riyue Bay and Asian Folk Customs Garden.
View more Resorts in WanningOpens in a new window

What's nearby

  • Jiajing Island - 2 min drive - 2.1 km
  • Shimei Bay - 5 min drive - 1.8 km
  • Riyue Bay - 9 min drive - 11.3 km
  • Shen'gui Mountain - 13 min drive - 14.0 km
  • Fenjiezhou Island - 15 min drive - 19.0 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 79 min drive

Restaurants

  • ‪Breakers - ‬18 min walk
  • ‪兴隆老榕树温泉度假酒店 - ‬11 min drive
  • ‪神州半岛褔朋喜来登酒店宜客乐西餐厅 - ‬12 min drive
  • ‪加井咖啡 - ‬8 min walk
  • ‪Latitude 18 - ‬19 min walk

About this property

The Westin Shimei Bay Resort

Beachfront resort with relaxing spa services
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Westin Shimei Bay Resort such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis.

This 5-star Wanning resort is smoke free.

  • 398 guestrooms or units
  • 6 levels
  • 6 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 27986 sq ft of conference space
  • 2600 sq. m of conference space
  • Built in 2016
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Shimei Bay Resort offers 398 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Wanning resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Heavenly Spa by Westin™. Services include facials, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 9 AM to 10 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: CNY 188 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Coast BarBeque
  • Features
  • Five Senses
  • SeaSonal Tastes Signature
  • Sky Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,986 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per accommodation, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 550 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 188 per person
  • Pet fee: CNY 500 per accommodation, per stay
  • Rollaway bed fee: CNY 550 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Shimei Bay Resort Hainan
Westin Shimei Bay Resort Wanning
Westin Shimei Bay Resort
Westin Shimei Bay Wanning
Westin Shimei Bay
The Westin Shimei Bay
The Westin Shimei Bay Resort Resort
The Westin Shimei Bay Resort Wanning
The Westin Shimei Bay Resort Resort Wanning

Frequently asked questions

What is the cancellation policy at The Westin Shimei Bay Resort?

The Westin Shimei Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Shimei Bay Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Shimei Bay Resort on 22 Nov 2024 start from AU$199.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Shimei Bay Resort?

Yep, The Westin Shimei Bay Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to The Westin Shimei Bay Resort?

The closest beach to The Westin Shimei Bay Resort is Shimei Bay (1.5 km).

Is there a spa on site at The Westin Shimei Bay Resort?

Yep, Heavenly Spa by Westin™ is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Westin Shimei Bay Resort have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does The Westin Shimei Bay Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Shimei Bay Resort?

The Westin Shimei Bay Resort features a full-service spa, a health club and an outdoor pool.

What makes The Westin Shimei Bay Resort a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Westin Shimei Bay Resort.

Is The Westin Shimei Bay Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Shimei Bay Resort is a hit with families.

Does The Westin Shimei Bay Resort serve breakfast?

Yeah, buffet brekkie is offered at The Westin Shimei Bay Resort.

Is there a free airport shuttle available at The Westin Shimei Bay Resort?

Yep, there's a free airport shuttle that runs from 9 AM - 10 PM at scheduled times.

Is there a bar or restaurant at The Westin Shimei Bay Resort?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Shimei Bay Resort?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Shimei Bay Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Dawei

Stayed 3 nights in Jul 2022

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. Would stay again
Absolutely beautiful hotel. In China 5 star doesn’t always mean 5 star but this resort was absolutely clean, modern, and beautiful. We only stayed here for 1 night on a road trip from Haikou to Sanya and it was one of our favorite resorts.
Stayed 1 night in May 2021

10/10 Excellent

Hao Cheng

Stayed 3 nights in Aug 2020

10/10 Excellent

Lindsay, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to my room, I was SO happy!  Baron Liu at the front desk was a gem and the room was delightful – on the first floor and right at pool level so my patio opened up to the pool and I could hop right in!  The bed, of course, was heavenly and the room was spacious and clean.  The staff at the Lobby Lounge were polite and accommodating and got to know me because of my daily coffee and snack visits.  The beach is clean and the beach chairs and towels numerous.  They have a small roped off swimming area on the beach. However, the pool was excellent, and I chose to stay there because it was nearly empty every day!  They have a small drinks/ice cream bar at the pool which was nice for refreshments.  The nightly buffet on the lawn was good but got a bit old after 3 nights.  Perhaps changing up the variety of food would make it more attractive.  They have a western restaurant and of course, the Lobby Lounge.  They also have two Chinese restaurants that catered more to families/big groups – not great for a solo traveler.  For such a huge resort, I would expect more food options.  My favorite part of my trip was my visit to the Heavenly Spa where Amy Long took amazing care of me!  I highly recommend this hotel and plan on visiting again!
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort. privite beach, clean pool. Our family had a great time.
Stayed 2 nights in Apr 2020

10/10 Excellent

Robert Duncan

Liked: Staff & service, property conditions & facilities, room comfort
A fantastic getaway for the weekend.
Stayed 1 night in Apr 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a laid back vacation.
Unfortunately I was sick the whole time here. Due to a foul up with the shuttle from Sanya airport they upgraded my room to oceanfront and it was beautiful! The hotel was well designed and the room fantastic. Make sure you have google translate on your phone as most of the staff speak very little English. Right on a lovely beach with warm water and clean sand. The hotel is a little remote from any city life, but that was what I wanted. Be aware that China heavily censors the internet!

10/10 Excellent

Davis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very new and clean
Like the free transport to and fro service to Sanya Airport , Sanya duty free mall and train stations.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great overall trip. Very attentative staff, very good breakfast, good beach, plenty of facilities and some activities. Great gym and pools. Was there during low season and some construction was ongoing. OK prices in the restraunts, but not cheap. Not too much to do in the surrounding area, but very relaxing, especially for families or a quiet vacation. Mostly local tourists.
Stayed 2 nights in Jan 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter in Shimei Wan
Although we don’t speak Chinese some of the staff spoke enough English for us to get by. Hotel is well designed very quiet, clean and well maintained. Rooms are spacious with excellent amenities. Plenty to do even if the weather is not great as it was for the first three days of our stay. They have a daily list of activities from cycling to cocktail making classes which guests can participate in at no extra cost. Breakfast and restaurant options were quite good although maybe not up to claimed five star rating. Area around the hotel is largely undeveloped but there is a fair amount of construction underway with apartment blocks and a local shopping centre just opened. Travel to hotel is an hour by taxi from Sanya (350-400RMB) or hotel supplied free shuttle (specified times) which takes about 2 hours. Good beaches for a swim or surf (water temp 24C) with several accessible breaks within walking distance although beach directly out front of hotel was closed for water activities our entire stay due to dangerous surf (Chinese standards for hazardous surf are slightly different to ours). Pool was fantastic although not many guests used it as water temp was a chilly 18C. There is an Olympic sized indoor pool which was a better option for the temperature conscious. Great gym with good selection of machines and free weights. Overall a highly enjoyable stay for our family and an experience we will be talking about for a while.
Stayed 8 nights in Jan 2018

10/10 Excellent

me, ab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and relaxing atmosphere
All members of the staff were very welcoming and helpful. Great interior swimming pool, long enough to train and looks very clean. Exterior swimming pools: the adult one big enough and interesting shape, the children one was also interesting and had slides. Inside the hotel there is also playground zone with learning centres. We ate all our meals at the hotel. It offered enough varieties for our 2 weeks stay; some delicious and colourful meals. Again the staff was very professional. One of the restaurant had a play zone for the children. End Nov., early Dec. was quite quiet, no crowd anywhere. Tennis court always available.
Stayed 13 nights in Nov 2017

8/10 Good

GENTING

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人满意的住宿体验
总体来说威斯汀度假酒店符合豪华酒店的配置，房间很大，浴室也很宽敞，床很舒适，虽然不是智能马桶，但是清洁程度令人满意。另外让人感到安慰的就是早餐很丰盛，作为一个豪华酒店，基本符合住客对其的要求。
Stayed 1 night in Apr 2021

10/10 Excellent

yingying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
五星好评
石梅湾风景秀丽，威斯丁更是那片区域最好的酒店。大堂挑高敞亮，大气十足。万豪会员升级了海景房，体验更好了。
Stayed 1 night in Mar 2021

10/10 Excellent

YANSHENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

4/10 Poor

thng

Stayed 3 nights in Jan 2021

10/10 Excellent

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有漂亮的草坪，可惜当天天气不好，沙滩很脏，清理不及时。
Stayed 1 night in Apr 2020

4/10 Poor

Yingxi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
很糟糕的入住体验
好的：硬件不错，很新，3人间的别墅每个卧室都很大。酒店位置不错。 差的：真的不懂以前spg旗下的威斯汀服务怎么这么差。写的3点入住，3点左右到的酒店，本想睡个午觉，没想到等了整整两个小时等到5点过才住进去。期间问了两次，还都是我主动打电话去问的，5点了酒店也并没有告知我可以住，真的是服了。办理入住的前台小妹业务相当不熟悉，开始说有早餐，过了一个小时又打电话说没早餐，耍猴吗？房间距离酒店大堂很远，同行的有3个老年人，要求酒店用摆渡车送到房间，却被告知摆渡车的下班了，5点就不服务了？？晚上9点过要求送一些洗浴用品，送了快一个小时才送过来，期间打电话催了2次。这就是威斯汀的服务水平？？真的是太气人了。服务一星都不想给。折腾过去折腾过来整得心情都不好了。整个期间远不如我原来订的酒店。 总结：很糟糕的入住体验，下次也不会住了。
Stayed 1 night in Feb 2019

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

PIK WAN MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities
一般
酒店非常好有免費巴士來往機場和三亞國際免稅店但要廿四小時前預約，除了這兩個地方外，去其他地方不方便，叫車也不方便，酒店幫忙叫車也會貴一倍！
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食はメニューが豊富です。

10/10 Excellent

WENLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort