6/10 Okay
Verified traveller
28 Oct 2024
Staff were lovely but not enough!
The staff we did speak to at The Warwickshire were extremely helpful and accommodating, however there did seem to be an issue with the number of staff during our stay.
We waited until 3pm to check in and there were about 7 other groups/families waiting too. There was one poor girl on reception who was having to walkie-talkie to the duty manager to see if rooms were ready. When we went through to our room, cleaners were still frantically working down the corridor.
Same at breakfast and dinner. The staff were lovely but we really had to search around to find someone to ask for drinks, or to know if more items were coming to the buffet.
The pool facilities were great, with towels and locker keys available to borrow. It was clearly signposted that the steam room was out of use from reception all the way down to the pool. Unfortunately, there was no mention of the children’s pool being closed, and we watched as the faces of a few solo-parents drop when they realised they’d got babies and toddlers all ready for swimming and there was nowhere to swim!
Room was comfortable with a great shower and very quiet.
Verified traveller
Stayed 1 night in Oct 2024