2/10 Terrible
Vivian S., Ringgold, GA
30 Mar 2025
Disliked: Cleanliness
Amenities do NOT meet as stated
Amenities NOT MEETING STATEMENTS:SLEEPS 2: the bed mattress was not level; there was a huge dip in the center. When my husband and I tried to sleep in the bed on the first night we rolled into the middle colliding into each other. The mattress was so uneven that it was incredibly difficult to get out of bed. We sent a message to Teri, the host, suggesting she change the mattress or at least turn it over. The Host's response was simply that the mattress was less a year old and we could use an air mattress. The bed only comfortably sleeps one, because two cannot sleep comfortably on that mattress.HEATING AND AIR CONDITIONING: this unit property amenities stated that there was heating and air conditioning. However, we found out after we arrived that the Air Conditioner is not allowed to be used in winter months. The heater thermostat is managed by the Host, who lives upstairs. The room was too hot, but we had no way of turning the heat down. We sent a message to the Host, Teri, only to be told to turn on a fan. A fan would only blow hot air around the room; it would not cool down the rooms being heated by a heating unit.COUCH: the couch is NOT COZY. The fabric has ribbing that causes dents on our skin. Under the thin fabric, the springs are easily felt when sitting on the couch for a short time. When I couldn't sleep in the bed, I was unable to sleep comfortably due to the fabric ribbing and the springs that are felt through the thin fabric.
Vivian S.
Stayed 5 nights in Mar 2025