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Embassy Suites by Hilton Washington D.C. – Convention Center

3.5 star property
Hotel with free breakfast, a short walk to Capital One Arena

Photo gallery for Embassy Suites by Hilton Washington D.C. – Convention Center

View from property
Exterior
Bar (on property)
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Parking available
The current price is AU$290
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
900 10th St NW, Washington, DC, 20001
  • CityCenterDC
    ‪2 min walk‬
  • Walter E. Washington Convention Center
    ‪4 min walk‬
  • Smithsonian American Art Museum
    ‪8 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪19 min drive‬

Room options

View all photos for Two Double Beds, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Two Double Beds, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 43 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Suite, One King Bed, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Suite, One King Bed, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Suite, Two Double Beds, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 43 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 51 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Two Double Beds, Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Suite, Two Double Beds, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, desk

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Modern)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Double Beds (Modern)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 43 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for King, Standard Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

King, Standard Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Homewood Suites by Hilton Washington DC Convention Center

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1001)
The price is AU$355
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Homewood Suites by Hilton Washington DC Convention Center

About the area

Washington

Embassy Suites by Hilton Washington D.C. – Convention Center puts you in the heart of Washington, within just a 10-minute stroll of popular attractions like Walter E. Washington Convention Center and Capital One Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .Enjoy the 24-hour gym and pool loungers. Other amenities include a free manager's reception, Wi-Fi in public areas and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute walk of this 3.5-property class Downtown Washington D.C. hotel, attractions include White House and Smithsonian Institution.

What's nearby

  • Walter E. Washington Convention Center - 4 min walk
  • Smithsonian American Art Museum - 8 min walk
  • Capital One Arena - 9 min walk
  • White House - 13 min walk
  • National Mall - 15 min walk

Getting around

  • Center Station - 7 min walk
  • Washington Union Station - 11 min drive
  • Ronald Reagan National Airport (DCA) - 19 min drive

Restaurants

  • ‪Tatte Bakery & Cafe | City Center - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Marriott Marquis Washington, DC - ‬4 min walk
  • ‪Estuary - ‬1 min walk
  • ‪City Tap House - ‬4 min walk

About this property

Embassy Suites by Hilton Washington D.C. – Convention Center

Hotel with free breakfast, a short walk to Capital One Arena
Embassy Suites by Hilton Washington D.C. – Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There are 9 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Washington D.C. – Convention Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Washington hotel.

  • 388 guestrooms or units
  • 14 levels
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Embassy Suites by Hilton Washington D.C. – Convention Center offers 388 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas and includes dining tables. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, Chinese (Mandarin), English, French, Hindi, Italian, Russian, Serbian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 62 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brickstones Kitchen & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Convention
Embassy Suites Convention Hotel
Embassy Suites Convention Hotel Washington Center
Embassy Suites Washington Convention Center

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Washington D.C. – Convention Center?

Embassy Suites by Hilton Washington D.C. – Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Washington D.C. – Convention Center?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Washington D.C. – Convention Center on 1 Mar 2025 start from AU$289.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Washington D.C. – Convention Center?

Yep, Embassy Suites by Hilton Washington D.C. – Convention Center has covered valet parking with in/out privileges for USD 62 per night. Onsite parking is limited.

Does Embassy Suites by Hilton Washington D.C. – Convention Center have a pool?

Yep, and guests recommend it! Embassy Suites by Hilton Washington D.C. – Convention Center has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Washington D.C. – Convention Center a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Washington D.C. – Convention Center.

Is Embassy Suites by Hilton Washington D.C. – Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Embassy Suites by Hilton Washington D.C. – Convention Center is a hit with families.

Does Embassy Suites by Hilton Washington D.C. – Convention Center serve breakfast?

Yep, our guests love the free cooked-to-order brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends between 6:30 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Washington D.C. – Convention Center?

No, Embassy Suites by Hilton Washington D.C. – Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Washington D.C. – Convention Center?

Yep, you can grab a meal at Embassy Suites by Hilton Washington D.C. – Convention Center's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Washington D.C. – Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Washington D.C. – Convention Center?

Cats and dogs are welcome at Embassy Suites by Hilton Washington D.C. – Convention Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Washington D.C. – Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1123 out of 1654 reviews
Rating 8 - Good. 305 out of 1654 reviews
Rating 6 - Okay. 110 out of 1654 reviews
Rating 4 - Poor. 60 out of 1654 reviews
Rating 2 - Terrible. 56 out of 1654 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nohely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very convenient, at walking distance from smithsonian, washington monument, capital one arena and more loved the breakfast, very nice place to stay

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service, happy hour and breakfast provided is a great perk. The value for the price of a spacious suite was amazing. Will return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Suites Convention Center
This hotel is very modernized and at a good location for restaurants and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

amy, Albion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the convention center, good breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Bianca

Stayed 3 nights in Oct 2024

4/10 Poor

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We’ve always had excellent experiences with Embassy Suites which is why we were excited to book this stay for our much anticipated trip to visit family in DC. Unfortunately, our stay was very disappointing. From the moment I opened the door to our room, there was debris all over the carpet along with the smell of dogs/smoke. In the bathroom, there were numerous hairs scattered all over the tile. It’s as though it was never vacuumed. The couch cushions were disgusting, where we didn’t even want to sit on them. We requested a different room but instead they said they would send someone to vacuum. When we returned to our suite, some of the debris on the carpet was gone but the hair all over the bathroom remained. The first night, the neighbor’s dog kept us up barking until almost 3 AM. The staff in the lobby was always very warm and professional. The rest of the hotel seemed very nice, I don’t know if we were just unlucky with our room or if all of the others were the same. Either way, the overall experience was very disappointing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie Patricia Laing, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spaciousness of the room, the great lap pool, the evening get-together, the great breakfasts, and the convenience of walking to my conference.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Worked great for us to walk to the museums and see some of DC.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Comfortable room. Decent breakfast. Very walkable area outside. Friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2024

2/10 Terrible

Tania

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Both TVs in our room were broken. Staff gave a $50 food credit which wasn’t recorded and we were charged for horrible food. We were charged for an extra day of valet despite telling multiple staff before and after checkout.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We walked easily to the Capitol, the White House, the National Mall and our choice of Metro stops. Breakfast was generous and efficiently served. The ice machine didn't work, but that was minor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tianyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Superior location.
The overall experience of staying at Embassy Suites is great. It is in a perfect location and has good conditions for the suite room and amenities. The only complaint is that our check-in was delayed by one hour because the room was not ready even after the required check-in time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel. Everything was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful, but also…terrible.
Absolutely wonderful, but also…terrible. We arrived on November 5th. We were greeted out front by the most friendly valets imaginable. They helped us unload our car and brought everything to our room, even unloading the luggage cart for us. Happy Hour from 5pm-7:30pm with complimentary wine and snacks. The suite was spectacularly clean, spacious, and well stocked. The complimentary breakfast was the most elaborate spread we’ve seen at any hotel. This opulence and top tier customer service was then overshadowed by the fall of democracy that took place just hours after our arrival.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, excellent food and staff. Easy to walk to the mall.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elie

Stayed 1 night in Oct 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Winifred, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel with beautiful rooms. It was a very busy weekend and there were not enough staffers to accommodate the breakfast crowd. Those who were there were cheerful, polite and efficient but obviously overwhelmed by the crowd.
Stayed 3 nights in Nov 2024

6/10 Okay

Constanza

Travelled with family and small children
Liked: Amenities
The rooms are big. The double beds were very small. The windows in the room lead to an ally view not a city view. The mini living room windows lead to a window with an inside view of the hotel. The best thing in this place was the breakfast. Best breakfast I had in any hotel. Valet parking over expensive garages and street parking were more reasonable. Do your research.
Stayed 3 nights in Oct 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but I did not have a working phone in my room, 😔
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024