4/10 Poor
Crystal W.
9 Apr 2025
Disappointing
The photos are lovely, but do not reflect the home. There were many cosmetic and functionality differences that I won't list here in entirety. As a representative example, what was represented as a television was actually a computer monitor, so not usable as represented. Most important feedback were the multiple safety issues: 1 of the dining room table legs was not connected to the tabletop and others were poorly or improperly connected. One bathroom and one bedroom did not have functioning doorknobs (one did not have a handle, the other fell out when touched, including when the door was closed and latched, trapping the user inside). The door to the downstairs living space did not close and the knob/lock was installed wrong so could not be safely fastened. There are other issues but the biggest to my mind was getting a message from the host that a member of her team entered the locked space without notifying us, reaching out only after they had left. It was alarming enough that we chose to leave early. Please note this is not a comprehensive list of issues, just the most concerning. Of note, the host did respond to my messages. I sent messages about all of these issues and described how we temporarily remediated the issues. Before staying here, I'd want to know all the issues were safely addressed.
Crystal W.
Stayed 3 nights in Mar 2025