2/10 Terrible
Laura M.
17 Apr 2025
Liked: Cleanliness
Do not stay here if you have a car. Really just don’t stay here at all. Not worth it.
The condo was clean. Location is very close to the metro. The problem is whoever is running the checkin process (Whost). I paid for parking for one vehicle a couple days before the stay. We got there about 3:30, earlier, than the check in time of 4pm. I messaged them and asked if it was ready because they had mentioned in chat that it might be ready early. We were first told it wasn’t, then we were told it was so we parked the car and went up. The code didn’t work, so we stood at the door and right at 4pm, it worked, so not sure why we were told it was ready at 3:30pm. The parking pass is in a coded lockbox in the condo. Our instructions were to call for the code once we got in the condo. The code is good for 5 minutes. I messaged, no response. I called several times, no answer. I messaged to please send the code so we don’t get towed. After much messaging and calling, they finally sent the code, but by that time our car was gone. It had been towed. So not only did we pay to park the car ahead of time, we also had to pay for the uber to get to the towing company and the fee for the towing. We missed all our plans for that afternoon and evening dealing with this. In addition, the condo provided one towel each, no wash cloths and no bath mats. We paid almost exactly what we pay for the hotel we always stay at in Arlington which I could see from the window of the condo, by the way. Wish we had stayed there. Our car wouldn’t have been towed.
Laura M.
Stayed 4 nights in Apr 2025