4/10 Poor
Claudia
Travelled with partner
28 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several concerning things about this property. There was a huge brown stain on the floor by the bed. The stain reeked of cigarette smell. The lampshade on the desk was broken and had been set directly on the light bulbs - a potential fire hazard. The smoke detector was hanging from the upper wall by the wires - not sure if it would have worked in case of a fire. The mirror on the bathroom door was filthy. The phone in the room appeared to have scorch marks on it. The metal Kleenex box covering was full of rust spots. The sink leaked A LOT, all over the floor. When I contacted the person at the desk about the leaking sink, he said, "What do you want me to do about it?" I was stunned at his comment! I asked for another room, but he said there weren't any other rooms (I'm not sure if that was accurate or not). He brought us more towels to mop up all the water and gave us a $5 bill as compensation. We put a wastebasket under the sink to catch all the water that was leaking. We did NOT shower the next morning as the tub looked rather grimy. There were very limited breakfast items, plus a broken juice machine. We went to a restaurant for breakfast, after we checked out. Will NOT stay there again!
Claudia
Stayed 1 night in Oct 2024