Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Check-in/check-out kiosk
Point of interest
Exterior
Suite, 1 King Bed, Jetted Tub
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    1 min walk
  • St. Jacobs Outlets
    2 min walk
  • St. Jacobs Country Playhouse
    3 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    21 min drive

Room options

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Township of Woolwich

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel puts you in the heart of Township of Woolwich, within steps of St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this Township of Woolwich hotel include St Jacobs Farmers Market and University of Waterloo.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk
  • St. Jacobs Outlets - 2 min walk
  • St Jacobs Farmers Market - 7 min walk
  • Conestoga Mall - 5 min drive
  • University of Waterloo - 5 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Subway - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Suburban hotel with free breakfast and fitness centre
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel. Self parking is free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel offers 103 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, German, Hindi, Indonesian, Italian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel on 20 Oct 2024 start from AU$146.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel has a pool and an indoor pool. The pool is open 6 AM to 10 PM.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel serve breakfast?

Yeah, visitors quite like the free buffet breakfast here! It's the ideal spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

There isn't one on site, but Max's Golf Centre is a short 13-minute walk away.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1083 reviews" "
Rating 8 - Good. 321 out of 1083 reviews" "
Rating 6 - Okay. 120 out of 1083 reviews" "
Rating 4 - Poor. 45 out of 1083 reviews" "
Rating 2 - Terrible. 38 out of 1083 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shelly

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean rooms. Friendly staff and the pool is clean
Stayed 1 night in Jun 2024

8/10 Good

Sonya

Travelled with family
Liked: Staff & service, room comfort
Great mini family get away
The service we received was great. From check in, to dealing with our issues everyone was professional and kind. I would return solely based on the customer service I received. Our fridge was leaking, there wasn’t any linens for the pull out couch, and our cards wouldn’t work for the gym.
Stayed 1 night in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel Very quiet Next door to the St Jacob’s market
Stayed 2 nights in Jun 2024

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and accommodating even the crew in the kitchen are very helpful. Our room is clean and tidy. It was easy to ask for assistance when we needed extra beddings . We’ll consider coming back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Stayed 1 night in Jun 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love the pool, so fun for the kids! Staff were all friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Purvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Location was excellent, close to restaurants, market and family activities. Breakfast had a variety of hot choices and was very good. Rooms were exceptionally quiet and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Norman, Cavan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unfortunately no lounge/bar area to socialize in. We were a large group and there was no restaurant or bar working walk in Ng distance open at this location. Also I had an EV and the EV charging station was unserviceable which was slight inconvenient.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Cannot say enough about how very pleasant our stay was.
Stayed 1 night in Jun 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel hotel and room were very clean. The staff were friendly, courteous and quite helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that as soon as I asked about a room upgrade it was granted immediately at a reasonable cost. Had the chance to stay next door. Loved it!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was unique, but it meets the standards of most good motels. Staff was friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Amenities
Need an update on furniture in room
Stayed 1 night in Jun 2024

6/10 Okay

Adrian

Stayed 1 night in Jun 2024

2/10 Terrible

Wil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible property that doesn’t seem to be maintained at all in recent years. Rooms smell terrible, looks old, and was dirty.
Stayed 1 night in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024