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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Hotel with free breakfast, in the vicinity of National Women's Hall of Fame
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Reception
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Breakfast included
The price is AU$142
includes taxes & fees
23 Jan - 24 Jan 2025

Explore the area

Map
2468 State Route 414, Waterloo, NY, 13165
  • Women's Rights National Historical Park
    3 min drive
  • National Women's Hall of Fame
    3 min drive
  • Lake Hiddenwood State Park
    3 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Waterloo

At The Lux Hotel & Conference Center, Ascend Hotel Collection you'll be 3.8 km (2.4 mi) from National Women's Hall of Fame and 4 km (2.5 mi) from It's A Wonderful Life Museum. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Woody's Bar & Grille, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 9180 square feet (853 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Waterloo hotel include Montezuma Winery and New York Chiropractic College.

What's nearby

  • National Women's Hall of Fame - 3 min drive
  • It's A Wonderful Life Museum - 3 min drive
  • del Lago Resort & Casino - 6 min drive
  • Waterloo Premium Outlets - 11 min drive
  • Cayuga Lake State Park - 12 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

Hotel with free breakfast, in the vicinity of National Women's Hall of Fame
The Lux Hotel & Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square metres) and includes conference space. The business-friendly The Lux Hotel & Conference Center, Ascend Hotel Collection also features laundry facilities, a front desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, Ascend Hotel Collection was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Conference rooms
  • 9180 sq ft of conference space
  • 853 sq. m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, Ascend Hotel Collection offers 147 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at The Lux Hotel & Conference Center, Ascend Hotel Collection?

The Lux Hotel & Conference Center, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Lux Hotel & Conference Center, Ascend Hotel Collection?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, Ascend Hotel Collection on 23 Jan 2025 start from AU$142.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Yep, The Lux Hotel & Conference Center, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Does The Lux Hotel & Conference Center, Ascend Hotel Collection have a pool?

The Lux Hotel & Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from June to August).

Is The Lux Hotel & Conference Center, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Lux Hotel & Conference Center, Ascend Hotel Collection is a hit with families.

Does The Lux Hotel & Conference Center, Ascend Hotel Collection serve breakfast?

You bet, complimentary continental brekkie is served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Lux Hotel & Conference Center, Ascend Hotel Collection?

No, The Lux Hotel & Conference Center, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 263 reviews" "
Rating 8 - Good. 72 out of 263 reviews" "
Rating 6 - Okay. 40 out of 263 reviews" "
Rating 4 - Poor. 16 out of 263 reviews" "
Rating 2 - Terrible. 8 out of 263 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Chenyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

ShaQuita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience and I definitely would travel back to the property
Stayed 2 nights in Sep 2024

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallway smells. AC also omitting foul smell
Stayed 2 nights in Sep 2024

4/10 Poor

George

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Industrial setting-hard to find room -had to change room because first one was obviously smoker inhabited
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Customer service was ok,not that great. There was a bug on the bed. I honestly was expecting more from the hotel. I would like my money back.
Stayed 1 night in Sep 2024

8/10 Good

erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dated. Toilet kept running and shower leaked. Toilet paper holder was removed and thrown in a corner. Towels were paper thin. Beds were uncomfortable. Furniture was outdated. No full length mirror. On the outside they had what looked like an old basketball court with four couches in each corner that the cushions were wet from raining each day. Never staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Holly

Stayed 1 night in Aug 2024

2/10 Terrible

Jen

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE
I would never stay at this hotel again. The room smelled so musty and moldy we could not stand it. We went to the store and bought air freshener and opened the window even though it had no screen because the smell was so bad. We could not turn on the AC because it smelled so bad we could not breath. When I complained to the front desk all they said back was "OK". The phone did not work, the fire pit in the courtyard did not work, and the smell and uncleanliness was unbearable. It's really a shame because if not for this smell and lack of staff caring the hotel would be fine. I would never recommend or stay here myself and am glad I got out without getting sick from the mold that was obviously everywhere.
Stayed 2 nights in Aug 2024

8/10 Good

Bin

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this hotel was very good. There’s only one thing in the room that we didn’t like and that was temperature control. It was really old fashioned and it wasn’t working the way it’s supposed to work. Everything else was updated and new and clean. Really enjoyed the breakfast cafe at the hotel. Couldn’t try the hotel restaurant for dinner as it was closed for sunday and Monday which is weird.
Stayed 1 night in Sep 2024

4/10 Poor

anshul

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay not as expected
Our stay was not very pleasant . We booked two rooms . Out one room was ok . The bathroom drain was clogged in our other room and water spilled on the floor. The staff did help us and clear the drain soon but then there were other issues . The enterancw light was flickering on the room . The microcars had no plate . The heating in our room was not working . Finally the next day they changed our room at request and the other room was good but in evening when we went to take bath , there was no body soap and nobody there in household to give us any . Also we requested cleaning of the other room and it was never done . We booked the hotel after great reviews but were disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced right. Very Quiet area. Clean rooms. Quick off the I 90 expressway. Good breakfast! I would definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and have always loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wenchang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Jian Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jean-francois

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower broke, key cards would not open doors, cockroaches on floor. Tried to call management about issues was giving a phone number that no one answers. Left dailymessages about service and no response.
Stayed 2 nights in Aug 2024

10/10 Excellent

Suresh Nissanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Pros: Price was decent for the hotel, safe area, relatively quiet, relatively clean, easy parking. Con: We had a lot of gnats in our room, pillow was stained, walls are thin; can hear people in hallway and doors slamming; furniture and condition of hotel could use updating. No fan in bathroom; no screen on window so you can’t air the room without risk of insects flying in. Overall: Price is good for the location. Other hotels at the same price point are in worse condition unfortunately.
Stayed 3 nights in Aug 2024