Hilton Fiji Beach Resort and Spa

5.0 star property
Luxury resort on the beach, with 9 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Fiji Beach Resort and Spa

9 outdoor pools, pool umbrellas, pool loungers
Penthouse, 3 Bedrooms, Kitchenette (Laundry)
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
9 outdoor pools, pool umbrellas, pool loungers
9 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
The price is AU$471
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Denarau Island, Nadi
  • Denarau Beach
    8 min walk
  • Sheraton Denarau Golf and Racquet Club
    13 min walk
  • Denarau Golf and Racquet Club
    18 min walk
  • Nadi (NAN-Nadi Intl.)
    23 min drive

Room options

Penthouse, 3 Bedrooms, Kitchenette (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 166 sq m
  • Ocean view
  • Sleeps 7
  • 3 King Beds

Room, 2 Bedrooms, Beachfront (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 125 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed, Beachfront

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Premium bedding
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Kitchenette, Beachfront (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom, Kitchenette, Beachfront (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Penthouse, 2 Bedrooms, Kitchenette (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 132 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms, Kitchenette, Beachfront (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 94 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 3 Bedrooms, Private Pool, Beachfront (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 191 sq m
  • Ocean view
  • Sleeps 7
  • 3 King Beds

Room, 1 King Bed, Garden View (Lounge)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom, Kitchenette, Garden View (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms, Kitchenette, Garden View (Laundry)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 94 sq m
  • Sleeps 5
  • 2 King Beds

Similar properties

About the area

Nadi

A luxury stay in Nadi awaits you at Hilton Fiji Beach Resort and Spa. Within a 20-minute stroll, you'll find popular places like Port Denarau Marina and Port Denarau. Highlights at this beachfront resort include 3 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, Nuku Restaurant, is open for breakfast, lunch and dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Nadi resort include Sheraton Denarau Golf and Racquet Club and Denarau Golf and Racquet Club.

What's nearby

  • Denarau Beach - 8 min walk
  • Sheraton Denarau Golf and Racquet Club - 13 min walk
  • Denarau Golf and Racquet Club - 18 min walk
  • Port Denarau Marina - 18 min walk
  • Port Denarau - 18 min walk

Getting around

  • Nadi (NAN-Nadi Intl.) - 23 min drive

Restaurants

  • ‪Mamacita's - ‬4 min drive
  • ‪28G - ‬17 min walk
  • ‪Koro (Hilton Hotel Adults Beachclub) - ‬1 min walk
  • ‪Nuku Restaurant - ‬1 min walk
  • ‪Lulu Bar Cafe Restaurant - ‬19 min walk

About this property

Hilton Fiji Beach Resort and Spa

Luxury resort on the beach, with 9 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hilton Fiji Beach Resort and Spa, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nadi resort.

  • 319 guestrooms or units
  • 2 levels
  • 50 buildings
  • 3 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hilton Fiji Beach Resort and Spa offers 319 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (FJD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: FJD 55 per person
  • 2 bars/lounges
  • 2 beach bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Deli
  • Koro - ADULTS ONLY
  • Maravu Restaurant
  • Nuku Restaurant

Family friendly

  • 9 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 50 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for FJD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 55.00 per person
  • Fee for in-room wireless Internet: FJD 9.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: FJD 60.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beach Managed Hilton
Beach Resort Managed Hilton
Fiji Beach Hilton
Fiji Beach Managed Hilton
Fiji Beach Resort
Fiji Beach Resort Hilton
Fiji Beach Resort Managed Hilton
Hilton Fiji Beach
Hilton Fiji Beach Resort
Hilton Fiji Beach Resort Nadi
Hilton Fiji Beach Nadi

Frequently asked questions

What is the cancellation policy at Hilton Fiji Beach Resort and Spa?

Hilton Fiji Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Fiji Beach Resort and Spa?

As of 13 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Fiji Beach Resort and Spa on 12 Jan 2025 start from AU$471.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Fiji Beach Resort and Spa?

Yep, Hilton Fiji Beach Resort and Spa has a free self car park.

Are there any beaches close to Hilton Fiji Beach Resort and Spa?

The closest beach to Hilton Fiji Beach Resort and Spa is Wailoaloa Beach (4.5 km).

Is there a spa on site at Hilton Fiji Beach Resort and Spa?

Yep, there is an onsite spa at Hilton Fiji Beach Resort and Spa. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Fiji Beach Resort and Spa have a pool?

Yep, and guests love it! Hilton Fiji Beach Resort and Spa has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hilton Fiji Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Fiji Beach Resort and Spa?

Hilton Fiji Beach Resort and Spa features 2 beach bars, 9 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Fiji Beach Resort and Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Fiji Beach Resort and Spa.

Is Hilton Fiji Beach Resort and Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Fiji Beach Resort and Spa is a hit with families.

Does Hilton Fiji Beach Resort and Spa serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Fiji Beach Resort and Spa?

No, Hilton Fiji Beach Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Fiji Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Fiji Beach Resort and Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Fiji Beach Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Hilton Fiji Beach Resort and Spa?

There is a golf course next to Hilton Fiji Beach Resort and Spa.

Hilton Fiji Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1003 reviews" "
Rating 8 - Good. 263 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chengchun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and fully equipped service around the resort. Would definitely go again

6/10 Okay

Rabieh

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2024

4/10 Poor

Amanda

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Upon arrival we were checked into a room where the bathroom tiles had been painted, the safe wasn’t working and the shower was unable to be regulated. It was scalding or freezing no in between. We were moved room the following day which was an improvement. Our biggest issue with the resort came about when my husband lost his wedding ring in the pool. A fellow guest told us they found the ring and handed it into the bar at the pool. It took 2 days of constant enquiries and management visiting a staff member at their village over an hour away to get the ring returned. Overall a very stressful experience. As if that wasn’t enough we were then taunted by staff for the next 2.5 days of our trip making sarcastic remarks about the ring “Make sure that ring is on right you wouldn’t want to lose it” “Are you trying to get a new wife here in Fiji?” “Nice watch better make sure you don’t lose that too”. Might have been funny the first couple of times but after 2 days it was no laughing matter. This hotel is dated and is in bad need of renovation, if you are going expecting the Hilton experience your expectations will not be met
Stayed 8 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
We loved the Hilton and the effort by all food and beverage staff to make us feel so welcome and special for our anniversary. We were disappointed with the check-in and checkout staff and experience. They were not responsive, timely or welcoming. The time spent at front desk ended with frustration, with little effort made to accommodate our requests. All other staff throughout the resort were exceptional. Their smiles, laughter and energy was infectious.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was clean, peaceful, great for kids, 3 restaurants to choose from, very friendly staff, perfect for families or couples.
Stayed 7 nights in Oct 2024

10/10 Excellent

Toni

Liked: Cleanliness, property conditions & facilities
We had a great stay
Stayed 5 nights in Oct 2024

6/10 Okay

Ziad

Disliked: Amenities
People are very welcoming and bring a positive comforting vibe. This been said housekeeping was very poor with no clean towels for two days straight and only sorted once multiple complaints made. Also hot water in shower not working and yet again numerous complaints made and nothing was done until I advised staff my wife had literally burnt myself due to the shower mixer not working. Two days of complaints before we were moved to another room. As mentioned people and staff were nice but house keeping and service need to have some work done and up their game and response times to fix problems especially with the price we paid for these rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Shan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2024

6/10 Okay

trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As far as Hiltons go this one is on its own. Spread out along the beach but golf buggies (bula bus) run up and down all day so easy to get from one end to other where adults only Koro is set. Everything very much over priced. Example Heineken 10-12FJD on other resort and places we went, but 18FJD here. (5 for 30FJD in Denarau). Food also similar. Guess it’s just part of your holiday expense, but they shouldn’t have to be stinging tourists. Generally good all round but we had a surprising experience checking out at 06.30 with unexpected charges for B/Fast (92FJD a day) which we were told on check in was included. Asked them to refund the last day as we could not have B/Fast as leaving at 06.30 but a blunt “no it’s a non refundable charge”. Still waiting a response to email?
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Absolutely love our time at Hilton Fiji Beach Resort & Spa!! Staff were amazing, friendly and helpful throughout. Facilities were fantastic, along with the food & drink offerings. The passion of the Fijian people shines through, it is truly the happiest place on Earth. Can recommend without hesitation
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being in Fiji and have stayed at the Hilton every time.
Stayed 7 nights in Sep 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Resort is a little tired, but clean and pool areas are great. Staff are friendly and helpful. Buffet breakfast is a real bonus.
Stayed 5 nights in Sep 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hello, we love the property as usual. Will be back next year.
Stayed 8 nights in Sep 2024

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is the Hilton - say no more. Absolutely fantastic place. It is safe, it is clean, it is well maintained it is in fantastic area. You may say it is more expensive that some other places, but it is worth every dollar. Being able to just walk out of the room, and step directly into sand and into sea water is priceless, and that is what you have in this hotel. For our next trip to Fiji, this will be our first choice.
Stayed 4 nights in Sep 2024

2/10 Terrible

Natasha

Excellent property staff & food & hospitality.
Stayed 5 nights in Sep 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton resort Benarau island
Rooms are excellent with most having a seperate lounge area. Although it is a very large resort there isn’t a feeling of lots of people as it is spread over a large area with 3 restaurants and 3 pools. There is an adult only area with pool and restaurant. There was no difficulty getting a sun lounge but sadly area were difficult to fi d. They move you around in little golf type bugs which are frequent. The only thing I think needs some improvement is the a la carte in the restaurant. My understanding is if you have paid for breakfast you can order from this and not be charged but we were charged and also charged for a buffet as we had fruit as well. While we sorted it out without issue we were unable to sort it out at the restaurant. When we did order fried eggs off the a la carte they were cold. The first day they took so long, we gave up after an hour. Perhaps an egg bar where they are cooked to order could be considered. These are standard in many hotels throughout Asia these days. Otherwise our stay was excellent. The staff were both helpful and friendly. We will come back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kandasamy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room service and facilities in the room
Stayed 4 nights in Sep 2024

8/10 Good

Hazel Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Judith Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our request to Expedia for two beds and ground floor room we were upstairs with one bed! We managed to change that on day two by paying a considerable extra fee. So not very happy with Expedia. The hotel was perfect for our full family (8) holiday. The staff were fantastic and the facilities had everything we wanted.
Stayed 9 nights in Aug 2024

6/10 Okay

Christopher James

Travelled with family
Disliked: Amenities, property conditions & facilities
A open letter to the Hilton Fiji Management and Cluster Management teams: A Disappointing Decline The Hilton Fiji has been a familiar annual holiday destination for us over the past three years. However, with each visit, we've noticed a concerning deterioration in the property's condition and overall guest experience. From a property perspective, while we understand that all properties have a lifecycle, the visible damage and lack of regular maintenance are becoming increasingly apparent. Issues such as damaged tiles, malfunctioning doors and windows, mouldy tiles, and worn cabinetry are clear indicators of a property in need of refurbishment (and significant CapEx resource). These issues aren't isolated to our most recent room as they've been common across different rooms during all three stays. Three years ago, the Hilton Fiji's charm lay in its friendly and energetic staff. It was this alone that was the contributing factor in us returning. Unfortunately, this welcoming atmosphere seems to have faded over time. The decline in overall staff energy and engagement is a significant disappointment, as it was the major factor in both our return visits. Given the competitive landscape in Denarau, Hilton Fiji risks falling behind if it doesn't address these issues promptly. With so many other excellent options available, it's unlikely that we'll be returning, and we can't in good conscience recommend the property to our friends, family, or colleagues. I take it that this
Stayed 6 nights in Aug 2024

10/10 Excellent

Reenal

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation
Stayed 2 nights in Sep 2024

6/10 Okay

ARIFA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room layout and furnishings were not the best.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Che

Travelled with partner
Lovely location long property so be in for a lot of walking but it is in need of a revamp like all other hotels have been through recently. Staff were lovely and happy.
Stayed 5 nights in Apr 2024