4/10 Poor
Leila
Travelled with partner
29 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
STAINED SHEETS, UNFRIENDLY, AND OVERCHARGED
I booked a room on this Gasthaus while on the road from Italy returning to the Netherlands. It was conveniently halfway.
As we arrived, we had difficulty finding the entrance, as it is their two restaurants. They finally told us to go to the parking lot, which was full. So my husband unloaded the two suitcases and I rolled them in through the back yard, only to find that the reception was a stair flight up. So I checked in, asked where we could park, because it was full, and what yo do with the suitcases. Well, I had to bring them to even one more floor up. Not very easy! Regarding parking, to go to a park house nearby or at the Sparkasse.
The room was steaming hot, and they only had a tiny plastic ventilator, which was barely of help.
Next morning, as we got up, we noticed the sheets had some purple reddish stains. They had been washed, but the stains were really strange, and honestly that is subpar for any accomodation.
As I checked out, I showed them a picture. First, they tried to tell me I did it. I told them no way. Then they looked again, and said it was probably from flowers (which we didn't bring!). Not an apology, not a concern. Apparently that is ok for them to have stained sheets.
As we leave, I noticed the woman had charged us €9 for parking. For the price of this Gasthaus, it is way overpriced and a terrible experience.
Leila
Stayed 1 night in Aug 2024
