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Mt Hood Oregon Resort, BW Premier Collection

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mt Hood Oregon Resort, BW Premier Collection

Exterior
Outdoor pool
Exterior
Premium bedding, memory-foam beds, in-room safe, desk
2 restaurants, breakfast served

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
The price is AU$227
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
68010 E Fairway Ave, Welches, OR, 97067
  • The Courses at Resort at the Mountain
    2 min walk
  • Salmon River
    7 min walk
  • Mountain Sports
    17 min walk
  • Troutdale, OR (TTD-Portland - Troutdale)
    43 min drive

Room options

View all photos for Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Villa, Multiple Beds, Non Smoking, Kitchen

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, Multiple Beds, Non Smoking, Kitchen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Microwave, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Microwave, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Patio, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Patio, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • Golf view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Mt. Hood Inn

Hot tub
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1004)
The price is AU$226
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Best Western Mt. Hood Inn

About the area

Welches

A family-friendly stay in Welches awaits you at Mt Hood Oregon Resort, BW Premier Collection. Within steps you'll find The Courses at Resort at the Mountain and Salmon River within a 10-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at The Spa can include massages, body wraps and mani/pedis. The restaurant, Altitude, is open for breakfast, lunch and dinner. Enjoy the 2 outdoor tennis courts, golf course and outdoor swimming pool plus access to mini golf. 15000 square feet (1394 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of an area shuttle. .In proximity to this 3.5-property class Welches hotel you'll find Timberline Lodge Ski Area.

What's nearby

  • The Courses at Resort at the Mountain - 2 min walk
  • Salmon River - 7 min walk
  • Mountain Sports - 17 min walk
  • Timberline Lodge Ski Area - 28 min drive
  • Mount Hood Meadows - 35 min drive

Getting around

  • Portland International Airport (PDX) - 53 min drive

Restaurants

  • ‪Dragonfly Cafe & Bakery - ‬4 min drive
  • ‪Barlow Trail Roadhouse - ‬3 min drive
  • ‪Brightwood Tavern - ‬6 min drive
  • ‪Zigzag Mountain Store - ‬3 min drive
  • ‪Coffee Brewsters - ‬15 min walk

About this property

Mt Hood Oregon Resort, BW Premier Collection

Family-friendly hotel with 2 restaurants and full-service spa
Mt Hood Oregon Resort, BW Premier Collection offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. An outdoor pool, a hot tub, and a sauna are also featured at the family-friendly Mt Hood Oregon Resort, BW Premier Collection.

This 3.5-star Welches hotel is smoke free.

  • 157 guestrooms or units
  • 2 levels
  • 17 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
Mt Hood Oregon Resort, BW Premier Collection offers 157 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Welches hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 6 to 16 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Mallards Cafe and Pub

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Mini golf
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 26 May:
  • One of the dining venues

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Ski storage
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain Welches
Resort Mountain Welches
BW Premier Collection Resort Mountain Welches
BW Premier Collection Resort Mountain
BW Premier Collection Mountain Welches
BW Premier Collection Mountain
BW Premier Collection Mt Hood Oregon Resort Welches
BW Premier Collection Mt Hood Oregon Welches
BW Premier Collection Mt Hood Oregon Resort
Mt Hood Oregon Resort BW Premier Collection
Mt Hood Oregon Resort, BW Premier Collection Hotel
Mt Hood Oregon Resort, BW Premier Collection Welches
Mt Hood Oregon Resort, BW Premier Collection Hotel Welches

Frequently asked questions

Is there a spa on site at Mt Hood Oregon Resort, BW Premier Collection?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

How much does it cost to stay at Mt Hood Oregon Resort, BW Premier Collection?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Mt Hood Oregon Resort, BW Premier Collection on 5 Jan 2025 start from AU$174.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mt Hood Oregon Resort, BW Premier Collection have a pool?

Mt Hood Oregon Resort, BW Premier Collection has an outdoor pool.

What luxury perks are available at Mt Hood Oregon Resort, BW Premier Collection?

Mt Hood Oregon Resort, BW Premier Collection features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Mt Hood Oregon Resort, BW Premier Collection a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Mt Hood Oregon Resort, BW Premier Collection.

Is Mt Hood Oregon Resort, BW Premier Collection family-friendly?

You bet! With amenities such as a playground and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Mt Hood Oregon Resort, BW Premier Collection is a hit with families.

Does Mt Hood Oregon Resort, BW Premier Collection serve breakfast?

Yeah, full brekkie is served daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Mt Hood Oregon Resort, BW Premier Collection?

No, Mt Hood Oregon Resort, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Mt Hood Oregon Resort, BW Premier Collection?

Yep, you can grab a meal at Mt Hood Oregon Resort, BW Premier Collection's onsite restaurant that serves breakfast, lunch and dinner.The dining venue is closed seasonally each year from October 1 until May 26.

What time are check-in & check-out at Mt Hood Oregon Resort, BW Premier Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Mt Hood Oregon Resort, BW Premier Collection?

Yep, Mt Hood Oregon Resort, BW Premier Collection has a 27-hole golf course. Golf lessons, mini golf, golf carts and golf clubs are also available.

Mt Hood Oregon Resort, BW Premier Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 151 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Siu-Ho, fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a resort, tennis court, swimming pool, golf course, restaurant, nice walking trail, all in one place. Room is big with fireplace inside. A/C makes loud noise when it turns on. Ended up i turned it off for a good sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

annette

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room was infested with ants. Once we informed the front desk, they did give us another room and a refund on some of the fees. During that time, also the pool was not accessible, big disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather L

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and responsive to our requests. Definitely 5 star. Dislike: We booked an ADA room but we still had to request a shower chair and a non-slip mat for the shower. Plus there should be a horizontal bar next to the toilet for the disabled to use. I had to rely on my walker. - In my opinion, an ADA room should have a step in shower. Not a conventional bathtub. - We were disappointed to have the counter top cracked, significantly, under the microwave. It's very unattractive. - We will stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Fine
Room was dingy and smelled of mildew. Needs better ventilation and carpets to be scrubbed. Pool and hot tub were overcrowded with kids, so we couldn't use them. Enjoyed drinks outdoors at the Mallard restaurant with the beautiful mountain landscape. Breakfast was full, lots to pick from.
Stayed 1 night in Aug 2024

8/10 Good

Meghan

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but would be better if it offered a complementary Continental breakfast. Also, tv is hard to navigate for older travelers.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Not to many options in the area. Great place to travel with dog!
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Lovely surroundings - premises, less
Stayed 1 night in Aug 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Is so good place to relax
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Best western should pull there name from this
Restaurant closed , pool heater broke and a ring around the hot tub that would make a truck stop proud . Spa and resort no last resort yes great value at 99.00 or less Worn out and needs major repair . Staff is incredible and personable
Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of work!
We were out in a “suite” near the golf course. View was nice, room was large but very outdated. “Suite” was technically two hotel rooms together. One of the AC didn’t work. We called the front desk to have it fixed. We were told someone would come to look ant it and no one ever showed up. Bed mattresses were stained. Gross! Couch mattress was very springy and uncomfortable. And the drawers to the nightstand kept opening and wouldn’t stay closed. The dining was ok. It’s a runner down, old golf course restaurant.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa L

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Paid a 30 dollar resort fee per day. Gym was closed, bar and restaurant closed, pool was dirty, hand rails on pool were wanky and loose. Keys did not work half the time. Would have been ok if I didn't have to pay resort fee.
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN JAY, Roseville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Pierre, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in an amazing setting!
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Travelled with group
Liked: Staff & service
I booked this space for a friend's birthday overnight stay. The staff was great at helping us with our needs but we were not impressed.we stayed in the "suites" near the golf course. The room felt old and stale. The air conditioner was extremely loud. The ceiling had dark brown -red splatter that was difficult to miss. The porch light did not turn on and the furniture drawers kept opening on their own the entire time we were there. For the cost, I don't think I would book again.
Stayed 1 night in Aug 2024

2/10 Terrible

Charlotte

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Check in slow
Stayed 1 night in Aug 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fabian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced and run down
Dated and run down. Crazy expensive for what you get. The whole resort was nice about 20 years ago. Pool, hot tub and all the walkways are eroded and falling apart. Main restaurant was close. Rooms are also dated and missing decor on the walls. Clips still on the walls from what ever was hanging. Just utterly overpriced
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is in need of care. There were holes in ceilings, decor worn from the 80’s and the cafe is really minimal, not really a dining spot. Not worth the cost of the stay
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024