I recently stayed at your lovely accommodation and wanted to share my overall positive experience.
Amazing views and really stunning location!
The attention to detail in the common areas and the small touches left for guests truly enhanced the overall experience. Additionally, the cleanliness of the property, especially as a dog-friendly accommodation, was great.
However, there were a few issues that arose during my stay. Firstly, the upstairs AC unit was out of order, leaving that area without air conditioning. Secondly, the shower drain in the downstairs bathroom was draining slowly, making it inconvenient to use. Lastly, the mattress in one of the bedrooms had noticeably caved in the middle, making for an uncomfortable sleep and kept us rolling into the middle.
I want to commend you on your responsiveness and commitment to resolving these issues. Your approach reassured me that the concerns raised would be taken seriously and addressed promptly. I am confident that future guests will have an even better experience with your attentiveness.
Despite these concerns, I genuinely had a wonderful time during my stay. The well-maintained property and delightful surroundings made for an enjoyable visit. Thank you for your understanding and for showing genuine care towards the concerns expressed.
I wholeheartedly recommend your accommodation.
Thank you again for everything