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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Lobby
Premium bedding, blackout curtains, iron/ironing board, bed sheets
Outdoor pool, pool loungers
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1053 West Highway 49, West Helena, AR, 72390
  • J.R. House Athletic Complex
    2 min drive
  • Helena Regional Medical Center
    6 min drive
  • Pillow Thompson House
    7 min drive
  • Tunica, MS (UTM-Tunica Municipal)
    44 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 4 Double Beds

Similar properties

Exterior
Delta Inn
Pool
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (283)
The price is AU$109
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Delta Inn

About the area

West Helena

At Quality Inn & Suites, you'll be 2 km (1.2 mi) from J.R. House Athletic Complex and 6.6 km (4.1 mi) from Helena Regional Medical Center. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available for free. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Helena hotel include Pillow Thompson House and Fort Curtis.

What's nearby

  • J.R. House Athletic Complex - 2 min drive - 2.0 km
  • Helena Regional Medical Center - 6 min drive - 6.7 km
  • Pillow Thompson House - 7 min drive - 8.3 km
  • Helena Museum of Phillips County - 8 min drive - 8.4 km
  • Mississippi River State Park - 16 min drive - 12.9 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪El Canaveral Mexican Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites

Hotel in West Helena with free breakfast and fitness centre
Quality Inn & Suites offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. Quality Inn & Suites also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Helena hotel.

  • 63 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
Quality Inn & Suites offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 5 Dec 2024 start from AU$135.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Quality Inn & Suites serve breakfast?

You bet, complimentary full brekkie is on offer at Quality Inn & Suites.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 327 reviews" "
Rating 8 - Good. 119 out of 327 reviews" "
Rating 6 - Okay. 54 out of 327 reviews" "
Rating 4 - Poor. 29 out of 327 reviews" "
Rating 2 - Terrible. 31 out of 327 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Teryes

Liked: Staff & service, property conditions & facilities, room comfort
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erikah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Stayed 2 nights in Aug 2024

6/10 Okay

Schad

Stayed 1 night in Jul 2024

2/10 Terrible

Sierra

Stayed 1 night in Aug 2024

6/10 Okay

Ernestine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs a serious upgrade. Lighting bad in bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

joyce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
Stayed 2 nights in Jun 2024

10/10 Excellent

Crystal

Stayed 7 nights in Jun 2024

4/10 Poor

Tee Tee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a queen for a King price
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Telisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.
Stayed 3 nights in May 2024

8/10 Good

Gene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located for what all me and my family had to do while there.
Stayed 3 nights in May 2024

10/10 Excellent

Kynderious

Stayed 1 night in May 2024

10/10 Excellent

Kynderious

Stayed 1 night in May 2024

4/10 Poor

Gwendolyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The front desk re was terrible and just very rude. When we got in the room we can to clean and sanitize everything. You can tell that the room and bathroom wasn’t cleaned properly. We were missing items from the room. When asked to speak to management they were not on site
Stayed 2 nights in May 2024

10/10 Excellent

LaPreia

Stayed 1 night in May 2024

2/10 Terrible

Keondra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room was dirty. The light bulbs was blown out. Neighbors was loud
Stayed 1 night in May 2024

8/10 Good

Idris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & safe.
Stayed 1 night in Apr 2024