The Riverside House Hotel

3.5 star property
Georgian hotel with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Riverside House Hotel

Honeymoon Suite
View from property
Exterior
Deluxe Double Room, Garden View | View from room
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Mildenhall and District Museum
    5 min walk
  • Royal Worlington & Newmarket Golf Club
    2 min drive
  • Mildenhall Stadium
    10 min drive
  • RAF Mildenhall (MHZ)
    9 min drive

Room options

Deluxe Double Room, Garden View

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Mildenhall

At The Riverside House Hotel you'll be within a 5-minute walk of Mildenhall and District Museum and 2.3 km (1.4 mi) from Royal Worlington & Newmarket Golf Club. Highlights at this Georgian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Riverside Terrace, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 15-minute drive of this 3.5-property class Bury St Edmunds hotel include West Stow Country Park and Anglo Saxon Village and Mildenhall Stadium.

What's nearby

  • Mildenhall and District Museum - 5 min walk - 0.5 km
  • Mildenhall Stadium - 10 min drive - 7.0 km
  • Newmarket Racecourse - 15 min drive - 16.4 km
  • The Apex - 19 min drive - 22.0 km
  • Ely Cathedral - 22 min drive - 24.1 km

Getting around

  • Kennett Station - 9 min drive
  • London (STN-Stansted) - 52 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Half Moon Mildenhall - ‬14 min walk
  • ‪Angels Cafe - ‬3 min drive
  • ‪Queens Arms - ‬9 min walk
  • ‪Judes Ferry - ‬7 min drive

About this property

The Riverside House Hotel

Georgian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Riverside House Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Bury St Edmunds hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Riverside House Hotel offers 15 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

What is the cancellation policy at The Riverside House Hotel?

The Riverside House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Riverside House Hotel?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on 24 Nov 2024 start from AU$175.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Riverside House Hotel?

Yep, The Riverside House Hotel has a free self car park.

What makes The Riverside House Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Riverside House Hotel.

Does The Riverside House Hotel serve breakfast?

You bet, full breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Riverside House Hotel?

No, The Riverside House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Riverside House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Riverside House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Riverside House Hotel?

No, only service animals are allowed.

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 297 reviews" "
Rating 8 - Good. 76 out of 297 reviews" "
Rating 6 - Okay. 21 out of 297 reviews" "
Rating 4 - Poor. 5 out of 297 reviews" "
Rating 2 - Terrible. 5 out of 297 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newmarket nights
Great hotel in the lovely town of Mildenhall. Easy check in and we had a family room on the top floor - lift available. Good spacious room with a view front and back. Lovely cooked breakfast. Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Brilliant hotel
Loving this hotel 🏨 super friendly staff will always come back✔️
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️
Stayed 2 nights in Aug 2024

6/10 Okay

beverley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
High noise level from room above
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful hotel in tranquil location. Good food & great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

James, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Travelled with partner
Exceptionally friendly and efficient staff. Room a bit tired (with noisy air-con!).
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda, Charlotte Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Stayed 1 night in May 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Food first class, in quantity and quality. The room was very spacious with a comfortable bed. Would thoroughly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was exactly what i was looking for, beautiful building
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
AMAZING staff!
I had a lovely large clean room. What impressed me more than anything else was that every single member of staff was unfailingly helpful and cheerful. It was so noticeable. nothing was a problem nor too much trouble.....never stayed anywhere where the staff were so good.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Eileen

Lovely back garden by the river. Christopher Wren staircase. A nice blend of old and new. Everyone from those at the desk to those serving meals to those tidying the rooms were SO nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁😁😁😁😁
Stayed 1 night in Apr 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and the bar were great!! The shower in the room was great. Would detatay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
This was a pleasant stay after having to find accommodation after a bad experience at a previous hotel The staff on arrival were welcoming and very helpful, first appearance was lovely and looked after, it was easy to find parking and to find reception I was told where to find my room and breakfast the next morning. The room on first appearance is a bit dated but it was clean. The room was comfortable and the shower was clean and pleasant. Breakfast the next morning was delicious, and again the staff were lovely , and the garden at the back where you eat breakfast was pretty to sit next to even when it was raining. Would definitely stay again and very reasonable for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Tanya

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this propertty because it has so much history and has a lovely garden to the back of the building . Local shops and restaurants are withing walking distance.
Stayed 1 night in Jan 2024

10/10 Excellent

James, Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I’m back at RAF Mildenhall. Great all around.
Stayed 2 nights in Dec 2023