Wookey Hole Hotel

3.0 star property
Hotel with free parking, a quick walk to Wookey Hole Caves
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Wookey Hole Hotel

Suite, Tower
Mini-golf
Family Room, Resort View
Breakfast and dinner served
Luxury Room | In-room dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    5 min walk
  • Mendip Hills
    5 min drive
  • Milton Lodge Gardens
    5 min drive
  • Bristol (BRS-Bristol Intl.)
    41 min drive

Room options

Superior Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Double Room, Accessible

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Ensuite

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Family Room, Resort View

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Double or Twin Room (Bath Only)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

Double Room, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Tower

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

About the area

Wells

At Wookey Hole Hotel you'll be 0.4 km (0.3 mi) from Wookey Hole Caves and 3.1 km (2 mi) from Wells Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Bistro at Wookey Hole, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily. .Sights within a 10-minute drive of this 3-property class Wells hotel include Wells Bishop's Palace and Chew Valley.

What's nearby

  • Wookey Hole Caves - 5 min walk
  • Wells Cathedral - 5 min drive
  • Wells Bishop's Palace - 6 min drive
  • Cheddar Gorge - 11 min drive
  • Glastonbury Tor - 15 min drive

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪The Quarter Jack - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Flapjackery - ‬5 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

What is the cancellation policy at Wookey Hole Hotel?

Wookey Hole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wookey Hole Hotel?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Wookey Hole Hotel on 3 Oct 2024 start from AU$174.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wookey Hole Hotel?

Yep, Wookey Hole Hotel has a free self car park.

Does Wookey Hole Hotel serve breakfast?

Yep, visitors can't get enough of the full brekkie here! Available daily, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Wookey Hole Hotel?

No, Wookey Hole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wookey Hole Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Wookey Hole Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Wookey Hole Hotel?

No, pets are not allowed.

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1006 reviews" "
Rating 8 - Good. 378 out of 1006 reviews" "
Rating 6 - Okay. 125 out of 1006 reviews" "
Rating 4 - Poor. 40 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Moira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice . Good value . As it’s a very children focused property with lots of ground it’s a shame there are no swings ad slides for the children
Stayed 1 night in Jun 2024

8/10 Good

Melvyn

Liked: Cleanliness, staff & service
Good food at reasonable prices and comfortable room
Stayed 3 nights in Jun 2024

10/10 Excellent

Estelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, food available on the premises & reasonably priced making our stay a very pleasant one.
Stayed 2 nights in Jun 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
All good except room was very basic.
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Friendly staff. Well serviced rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jun 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Easy parking and good access to Wookey hole. Hotel room fine. Restaurant a bit basic. Service fine. Breakfast ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gareth

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Wookey hole is a great place to stay if you like peice and quiet and wish to visit the cave and paper mill
Stayed 2 nights in May 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay indeed. Helpful staff. Good breakfast. Supplied an iron. Little critisisms: not enough milk for the tea, asked the staff if they could deal with a fly in our room whilst we were away and they said yes. The fly was still there on our return and the other staff said they didn't deal with that sort of thing. I asked for fly killer and there was none. I ended up killing the fly myself. Not much of an issue but would've been good if they said at first that I had to deal with it myself. Just a little niggle.
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed at this property, the staff were really friendly and helpful and went above and beyond. Thank you to the night manager who came out in the early morning to check I was OK and offer me a coffee when I was sitting out on a bench waiting for the RAC man after an issue with my car. All staff we met were really helpful and friendly, the room was clean and airy - really enjoyed our stay.
Stayed 1 night in Jun 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked its closeness to Wookey Hole caves so we could park the car and then walk.
Stayed 2 nights in May 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 nights with my 8 year old. Quite basic but clean, lovely grounds and convenient for exploring the area. We had a brilliant trip which included Cheddar, Wells, Glastonbury and Wookey. Would return.
Stayed 3 nights in May 2024

8/10 Good

Luke

Travelled with partner
Liked: Staff & service
I’ve place to stay. Right next to Wookey Hole
Stayed 1 night in May 2024

8/10 Good

Kayleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family accomodation
Its fairly basic accomodation but good location and comfortable / clean etc. Staff very friendly and was exactly what we needed
Stayed 1 night in May 2024

8/10 Good

Penny

Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family friendly hotel.
Wonderful stay, room extremely spacious , however it was a little warm. Breakfast and evening meal was lovely , however the restaurant can get a little hot in warmer weather. Perhaps fans or more open windows may help. Wonderful surroundings and stunning views. Family friendly hotel, will happily stay again.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Nice on arrival but in the evening staff weren’t very tentative to the customers
Stayed 1 night in May 2024

2/10 Terrible

Marie

Travelled with partner
Horrible customer service people knocking on my door walking me up before check out time will never be staying agai
Stayed 1 night in May 2024

10/10 Excellent

TERI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly and helpfu staff, decent food
We had a very nice stay at the Wookey Hole Hotel. We stayed for two nights. We arrived really late on our first night, with only 5 minutes left until they stopped doing dinner, but it was no problem to get us in for food. We were very grateful as we had a five year old with us who was very hungry! The food was very tasty and enjoyable. Check-in was smooth and everyone we encountered during our stay was friendly and very helpful. The room was clean and bright, and we overall had no issues however the shower wasn't the best and could benefit from updating. The hotel was perfect for our stay as we visited Wookey Hole Caves whilst there before moving on up country the second day. We were very happy with our stay for the price, and would probably stay there again if we were in the area.
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
A night at the opera
Great stay lovely staff and room would recommend
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2024 holiday.
Lovly friendly hotel.
Stayed 4 nights in May 2024