4/10 Poor
Margaret
29 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities lacking
I’ve stayed at at least a dozen Towneplace Suites but won’t stay at this one again. Other places have a variable breakfast but this one had only sausage and watery scrambled eggs (no real eggs) all seven days I was there. Had just stayed at Bellingham Towneplace and it was EXCELLENT … a really nice breakfast! Also, 1st ice maker not working the whole stay. Breakfast had no gluten-free items or heart-healthy. Not that I was going to eat a waffle, but the waffle batter machine “exploded” last morning.
When I checked out, told front desk of my dissatisfaction … they said breakfast is standard across the chain and I said this is only one that has only sausage & eggs. She claims corporate can audit them and if not standard, they get dingoes. OTHER Towneplace Suites have much better breakfasts … and booking sites show lots of “non-standard” food items. Don’t believe a word she said!
Was not expecting to pay $10/night for parking in the typical large parking lot outside the hotel. Have never had to pay for parking at Towneplace!!! Did not see that in the writeup when I was booking. The parking should be included in the room rate when booking.
Enough negatives that I won’t stay at this Towneplace ever again.
Margaret
Stayed 7 nights in Jun 2024