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Mercure Norwich Hotel

4.0 star property
Upscale hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Mercure Norwich Hotel

Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Daily buffet breakfast (GBP 17.95 per person)
Reception
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Reviews
7.2

Good

Popular amenities

  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • AirportNorwich (NWI-Norwich Intl.)3 min drive
  • Popular LocationUniversity of East Anglia5 min drive
  • Popular LocationNorwich Cathedral6 min drive
  • Popular LocationMarket Place6 min drive

Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Norwich City, an IHG Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is AU$224
for 1 night
includes taxes & fees
13 July - 14 July
Holiday Inn Norwich City, an IHG Hotel

About the area

Norwich

At Mercure Norwich Hotel you'll be within a 20-minute walk of Sweetbriar Marshes and 1.6 km (1 mi) from Hellesdon Hospital. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, Brasserie Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. .Attractions within a 10-minute drive of this 4-property class Norwich hotel include Norfolk Broads and University of East Anglia.

What's nearby

  • University of East Anglia - 5 min drive
  • Norwich Theatre Royal - 6 min drive
  • Norwich Cathedral - 6 min drive
  • Market Place - 6 min drive
  • Norwich Castle - 9 min drive

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪KFC - ‬17 min walk
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Upscale hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Norwich Hotel. Free self parking is available.

This 4-star Norwich hotel is smoke free.

  • 107 guestrooms or units
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Norwich Hotel offers 107 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at Mercure Norwich Hotel?

Mercure Norwich Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Norwich Hotel?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 14 July 2024 start from AU$145.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Norwich Hotel?

Yep, Mercure Norwich Hotel has a free self car park.

Does Mercure Norwich Hotel serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Mercure Norwich Hotel?

No, Mercure Norwich Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Norwich Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Norwich Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Norwich Hotel?

No, pets are not allowed.

Mercure Norwich Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 516 reviews" "
Rating 8 - Good. 186 out of 516 reviews" "
Rating 6 - Okay. 127 out of 516 reviews" "
Rating 4 - Poor. 60 out of 516 reviews" "
Rating 2 - Terrible. 27 out of 516 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Mini vacation in Norwich
Room size was certainly not 21 sq m as mentioned. It was much smaller. There was no bedside table at the other end of the bed and no power connection option as well. The bedside table was only on one side and had caused inconvenience. The location is good and the stay otherwise was peaceful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proxsimaty to city centre.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

8/10 Good

CAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

graham

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

john

Stayed 1 night in Dec 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Barry

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Oct 2023

6/10 Okay

Kirsten

Disliked: Cleanliness, property conditions & facilities, room comfort
showing its age
The staff were lovely but getting food was terribly slow and not great food when it came. Hotel was being repainted but it all felt a little tired and a very hard bed.
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norwich
Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Stayed 3 nights in Sep 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, room comfort
Not bad
Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplistic check in courteous service throughout
Stayed 1 night in Aug 2023

8/10 Good

nicola

Stayed 1 night in Aug 2023

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clear directions to the reception. Parked in 1st car park realised not near to reception and have to use walking aid.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023