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Skotel Alpine Resort

3.5 star property
Family-friendly ski hotel with restaurant

Photo gallery for Skotel Alpine Resort

Indoor spa tub
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio
Spa
Land view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Laundry
The current price is AU$88
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪4 min walk‬
  • Tongariro National Park
    ‪5 min drive‬
  • Whakapapa Ski Area
    ‪9 min drive‬

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Fridge
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Rainfall showerhead
Coffee/tea maker
Shared/communal kitchen
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Cabin

Cabin

Cabin

Highlights

Furnished balcony
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Queen Room

Queen Room

Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
Shared/communal kitchen
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Hairdryer
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Highlights

Individually furnished
Individually decorated
Heating
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Single Bunk Beds and 2 Queen Beds

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Single Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1000)
The price is AU$168
for 1 room
includes taxes & fees
28 Mar - 29 Mar
The Park Hotel Ruapehu

About the area

Whakapapa

A family-friendly stay in Tongariro National Park awaits you at Skotel Alpine Resort. Within a 5-minute stroll you'll find Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake within a 20-minute walk. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of an area shuttle. .Near this 3.5-property class Tongariro National Park hotel, you'll find Tongariro National Park.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 4 min walk - 0.4 km
  • Taranaki Falls - 1 min drive - 0.2 km
  • Mt Ngauruhoe - 4 min drive - 1.1 km
  • Tongariro National Park - 5 min drive - 6.4 km
  • Whakapapa Ski Area - 9 min drive - 7.3 km

Getting around

  • Taupo (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
  • ‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly ski hotel with restaurant
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1986
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 kilometres
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

What is the cancellation policy at Skotel Alpine Resort?

Skotel Alpine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Skotel Alpine Resort?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Skotel Alpine Resort on 24 Mar 2025 start from AU$87.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Skotel Alpine Resort?

Yep, Skotel Alpine Resort has a free self car park.

Is Skotel Alpine Resort family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a BBQ, it's no surprise that Skotel Alpine Resort is a hit with families.

Does Skotel Alpine Resort serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Skotel Alpine Resort?

No, Skotel Alpine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Skotel Alpine Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Skotel Alpine Resort?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Skotel Alpine Resort?

No, only service animals are allowed.

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 739 reviews
Rating 8 - Good. 305 out of 739 reviews
Rating 6 - Okay. 108 out of 739 reviews
Rating 4 - Poor. 31 out of 739 reviews
Rating 2 - Terrible. 11 out of 739 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Laura Vanesa

Disliked: Staff & service, property conditions & facilities
In need of renovations
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I understand the appeal of Skotel - a quaint, Kiwi escape in the middle of Tongariro National Park - and while both the meal at their restaurant and the gym/sauna/spa facilities pleasantly surprised me, the resort does have a couple let downs holding it back. Firstly, and importantly, the hotel is extremely isolated - in the summer months there is NOTHING happening in Whakapapa, and the nearest ‘town’ is at least a 20 minute drive away, even if you just want groceries and the like. Also, the room and en-suite bathroom were definitely smaller than we expected. However, I must admit I did have a comfortable sleep there and the stay is certainly more than suitable for a night after a day of exploring the park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing value. Loved the vibe. Friendly staff. Sustainability efforts. Beautiful setting.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
Good location very basic rooms.
Great location and food. Friendly helpful staff. The rooms were a bit worn and awkward, but servicable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kamlesh

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
We had a good stay. Like other people have mentioned, the walls are thin and you can hear people talking next door, but the room was cozy. We had a bunk bed with another single twin bed. It was unexpected that we had to book time in the hot tub and pay $5 for 30 minutes. The scenery around the hotel is beautiful and it's quiet and dark during the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for multiple hikes.
Stayed 2 nights in Nov 2024

6/10 Okay

Vasilina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yu

Stayed 1 night in Nov 2024

10/10 Excellent

Ten Key

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time in our chalet. It was spacious and had everything we needed. The hiking and scenery was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ferdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

2/10 Terrible

Jenbelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kierlyn

Stayed 2 nights in Oct 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal walking base
Stayed 2 nights in Nov 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was best so far room are close and you can hear your neighbors
Stayed 2 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for access to the mountain.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Friendly and accommodating. Good hot showers. Good view.
Stayed 1 night in Nov 2024

10/10 Excellent

Roddena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness
We liked being able to use the backpackers kitchen facility option, as we were staying in the other end of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The walls of the hotel are very thin. We could hear our neighbours on all sides - including the other side of the corridor. The rooms have a sink, however the piping is extremely loud so was woken a few times in the night by other people running the tap. The showers and bathrooms were somewhat clean, but very very cold!
Stayed 3 nights in Oct 2024

6/10 Okay

Jenifer

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location! Bring earplugs.
The location is fabulous and the staff was friendly. The hotel restaurant served good food. If you're looking for a place to rest and relax, this is probably not the best place to stay. The rooms are very cozy but are not sound proof. You can hear other guests in the hallway and in their rooms. I recommend packing earplugs. The beds are also a little outdated.
Stayed 2 nights in Oct 2024