I paid in full and booked this property a week before check-in for 3 of my employees who were working on a retreat nearby. When we arrived, the house was not ready, not clean, beds not made etc. The owners claimed that they never got a confirmation from VRBO, and didn’t know we were coming. The pool had no water in it, the house was filled with mosquitoes, and the home owners were apathetic about our issues. On one evening, my team arrived home for the night, and the homeowner was passed out, drunk, outside the entrance to our part of the property. As we needed rooms for the team I was not able to cancel the booking and relocate them. I spoke to the homeowners about a partial refund, and again, was met with apathy and blame on my part that I did not reach out to them. As I paid in full and received a confirmation, I do not feel that I should have had to reach out to the homeowners to let them know we were coming. I have again tried to speak to them about a partial refund, but was told over the phone to “piss off.” It’s a shame that I am unable to add photos to this review, but I am happy to provide them via email to anyone here looking for proof. Please do not book here unless you like empty pools, dirty rooms, drunk hosts, and the potential for dengue fever.