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Avila Beach Hotel

4.0 star property
On private beach with outdoor pool, near Mikve Israel-Emanuel Synagogue

Photo gallery for Avila Beach Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby
Exterior
Beach bar
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$409
includes taxes & fees
12 May - 13 May

Explore the area

Map
Penstraat 130, Willemstad
  • Curaçao Sea Aquarium
    ‪4 min drive‬
  • Handelskade
    ‪4 min drive‬
  • Mambo Beach
    ‪7 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪20 min drive‬

Room options

View all photos for One-bedroom Apartment (La Belle Alliance)

One-bedroom Apartment (La Belle Alliance)

One-bedroom Apartment (La Belle Alliance)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Fridge
Dishwasher
TV
Renovated in 2015
Blackout curtains
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment (La Belle Alliance)

Two Bedroom Apartment (La Belle Alliance)

Two Bedroom Apartment (La Belle Alliance)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
TV
Renovated in 2015
  • 105 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (La Belle Alliance)

Standard Room (La Belle Alliance)

Standard Room (La Belle Alliance)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Rainfall showerhead
Designer toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Room, Oceanfront (Blues)

Deluxe Room, Oceanfront (Blues)

Deluxe Room, Oceanfront (Blues)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Renovated in 2017
Blackout curtains
Bathrobes
Rainfall showerhead
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Three bedroom apartment (La Belle Alliance)

Royal Three bedroom apartment (La Belle Alliance) | View from room

Royal Three bedroom apartment (La Belle Alliance)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
TV
Renovated in 2015
  • Ocean view
  • 150 sq m
  • Sleeps 7
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, 3 Bedrooms, Ocean View, Beachfront

Premium Apartment, 3 Bedrooms, Ocean View, Beachfront

Premium Apartment, 3 Bedrooms, Ocean View, Beachfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • Ocean view
  • 140 sq m
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Room (Octagon)

Preferred Room (Octagon) | View from room

Preferred Room (Octagon)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Rainfall showerhead
Designer toiletries
  • Partial ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe room, oceanfront (La Belle Alliance)

Deluxe room, oceanfront (La Belle Alliance) | Beach/ocean view

Deluxe room, oceanfront (La Belle Alliance)

Highlights

Furnished balcony
Air conditioning
Kitchen
Fridge
TV
Blackout curtains
Bathrobes
Rainfall showerhead
  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Octagon)

Deluxe Room (Octagon)

Deluxe Room (Octagon)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room (Octagon)

Standard Room (Octagon)

Standard Room (Octagon)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Rainfall showerhead
Designer toiletries
  • Partial ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Apartment, 2 Bedrooms, Ocean View, Beachfront

Premium Apartment, 2 Bedrooms, Ocean View, Beachfront

Premium Apartment, 2 Bedrooms, Ocean View, Beachfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Willemstad

A family-friendly stay in Willemstad awaits you at Avila Beach Hotel. Within a 30-minute stroll, you'll find Mikve Israel-Emanuel Synagogue and Handelskade. Highlights at this beachfront resort include 3 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Cloud Nine Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and hot tub. The restaurant, The Pen, serves Regional cuisine and is open for lunch and dinner. Schooner Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this Pietermaai District resort, you'll be 3.3 km (2 mi) from Mambo Beach and 4 km (2.5 mi) from Curaçao Sea Aquarium.
View more Resorts in WillemstadOpens in a new window

What's nearby

  • Queen Emma Bridge - 4 min drive - 2.4 km
  • Curaçao Sea Aquarium - 4 min drive - 3.6 km
  • Handelskade - 4 min drive - 2.5 km
  • Renaissance Shopping Mall - 5 min drive - 4.3 km
  • Mambo Beach - 7 min drive - 2.9 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 20 min drive

Restaurants

  • ‪Plasa Bieu - ‬14 min walk
  • ‪Plein Café Wilhelmina - ‬19 min walk
  • ‪Cafe De Buren - ‬18 min walk
  • ‪Juice Bar - ‬16 min walk
  • ‪Subway - ‬2 min drive

About this property

Avila Beach Hotel

On private beach with outdoor pool, near Mikve Israel-Emanuel Synagogue
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Avila Beach Hotel such as an outdoor pool and a hot tub.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified resort also offers a steam room, a fitness centre and a garden. Self parking is free.

This Willemstad resort is smoke free.

  • 143 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Avila Beach Hotel offers 143 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Premium cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Willemstad resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cloud Nine Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, Dutch, English, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 25.95 for adults and USD 12.97 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Avila Cafe
  • Blues Bar and Restaurant
  • Pool Bar
  • Schooner Bar
  • The Pen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Ice maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.95 for adults and from USD 12.97 for children
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Avila Curaçao
Avila Curaçao Willemstad
Avila Hotel
Avila Beach Hotel Curacao/Willemstad
Avila Hotel Curaçao
Avila Hotel Curaçao Willemstad
Avila Beach Curaçao Willemstad
Avila Beach Curaçao
Avila Beach Hotel Curacao/Willemstad
Avila Beach Hotel Curaçao Willemstad
Avila Beach Hotel Curaçao
Avila Beach Hotel Willemstad
Avila Beach Willemstad
Hotel Avila Beach
Avila Beach Hotel Resort
Avila Beach Hotel Willemstad
Avila Beach Hotel Resort Willemstad

Frequently asked questions

What is the cancellation policy at Avila Beach Hotel?

Avila Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avila Beach Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Avila Beach Hotel on 12 May 2025 start from AU$409.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avila Beach Hotel?

Yep, Avila Beach Hotel has a free self car park.

Are there any beaches close to Avila Beach Hotel?

The closest beach to Avila Beach Hotel is Mambo Beach (3 km).

Is there a spa on site at Avila Beach Hotel?

Yep, Cloud Nine Spa is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Avila Beach Hotel have a pool?

Avila Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Avila Beach Hotel?

Avila Beach Hotel features a private beach, a full-service spa and an outdoor pool.

What makes Avila Beach Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Avila Beach Hotel.

Is Avila Beach Hotel family-friendly?

You bet! With amenities such as babysitting services and a private beach, as well as childcare services in the guestrooms, it's no surprise that Avila Beach Hotel is a hit with families.

Does Avila Beach Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Avila Beach Hotel?

No, Avila Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Avila Beach Hotel?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Avila Beach Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Avila Beach Hotel?

No, pets are not allowed.

Avila Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach was lovely. The staff was extremely friendly and helpful (we were snowed out of our return flight & they set up in another room. The second room was much nicer, so I felt sad that I didn’t receive that room at first. I don’t think my Expedia VIP was helpful. I called the hotel for the second room and received a better rate. Food at hotel was very limited. Luckily there is a small restaurant area just down the street. Blount was amazing. We are there 3 times!
Stayed 7 nights in Jan 2025

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

k

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The epitome of hospitality. Loved my stay there. The beach was perfect for swimming. Would definitely visit again. Rich history was very privileged to have visited.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kayla

Stayed 5 nights in Dec 2024

10/10 Excellent

Randall Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I as well as my two friends stayed on vacation for the week of November, 30th to December, 7th 2024. From the moment that we checked in at the lobby, the staff at the front desk were very friendly and extremely courteous. This is the oldest hotel on Curacao and some of the history is on display with old photos and paintings in the lobby. Wonderful architecture and the layout of this resort is amazing. Our hotel room had plenty of space, the bed was extremely comfortable and the shower was amazing. Perfect water pressure and the unit had plenty of shelf, closet and drawer space. We had a small balcony that looked out over the pool and ocean. The room had a safe, mini-fridge and plenty of bathroom space. We were always well stocked with linens and towels. A nice touch is that they provide you with sunblock and inset repellent. For a point of reference, my group stayed at the Octagon Standard on the fourth floor. As far a restaurant options are concerned, we enjoyed the breakfast buffet at the Pen Restaurant and Terrace and snacks at the Schooner Bar. The staff at both facilities were very attentive and friendly. We didn’t get the chance to dine at the Blues Restaurant because it wasn’t open to suit our schedule. The only critique that I have is that less expensive options for breakfast and lunch aren’t available. What I really loved and enjoyed was the layout of the two beaches at Avila. Amazing snorkeling and over too crowded.
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

inna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beach is excellent. A lot of very good restaurants nearby. We did not like limitations of beach towels ( one towel per person per day) which was very inconvenient. We stayed at different places who didn’t limit beach towels for guests
Stayed 9 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were awesome!
Stayed 6 nights in Dec 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had a wonderful stay at Avila! Looking forward to returning!
Stayed 7 nights in Dec 2024

10/10 Excellent

Marko, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Avila. It exceeded our expectations. The private beaches are small, but beautiful and did not feel crowded, even during peak season. the pool was nice too. The whole hotel and grounds were vey well maintained. We especially enjoyed the snorkeling in the calm, clear water. Breakfast buffet was great and offers a wide variety of options with slight variations every day. We had one meal at The Pen and one meal at Blues. These were ok, but not great. There are many better options for dinner within a short walking distance. We would definitely choose this hotel again.
Stayed 7 nights in Dec 2024

8/10 Good

Mamie

Stayed 6 nights in Nov 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, never felt crowded. Easy to find a lounge chair on the beach or by the pool, lots of shade if desired. Nice restaurants, friendly staff. Good fitness room. Not far to commercial area although we were advised not to walk around neighborhood at night. Great upscale dining right by hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Julian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Avila Beach hotel is one of the best hotels I have ever stayed in. It has such a wonderful relaxed vibe and everyone is so welcoming and nice. The two private beaches are so relaxing and the pool was great too. The food is excellent and we especially liked The Blues restaurant. If you want a relaxed and quiet vacation - this is the best place for you! We had such a wonderful time at the Avila.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reefs surrounding the hotel were my favorite part. There was more fishes and wildlife here than on the snorkeling excursions I booked. I even saw a sea turtle while snorkeling outside of the lagoons. The food was amazing, Happy hour was great with live entertainment 4 out of 7 nights. The price seemed very reasonable and the rooms had everything you’d need. I can’t wait to come back.

10/10 Excellent

Susie, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Thais

Stayed 7 nights in Dec 2024

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Once we arrived, they let us know we went be able to stay in the original room we booked because we had our baby with us and put us in a lower level room that was not as nice as the room we reserved and already paid for. They refused to give us even a partial refund. We also had a terrible ant problem in our room, reported it, and nothing was done about it. Breakfast is $50 for two people and the buffet is the same everyday. Not very clean. Even mentioned to a couple locals we were staying there and th eir reactions alone let us know we made the wrong choice. Would not go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has very nice beach area and good area for snorkeling
Stayed 10 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The front staff greeted us very nicely and we had a room overlooking the water (worth it!) with stove and refrigerator! Their in-room coffee makers are excellent and they provide the pods. The two beaches are pristine and protected from rough waves by rock jetties. The Blues and Pen restaurants are excellent and there is a happy hour at the bar 5:00 -6:00 pm. We walked into town twice, about 30 minutes each way and not that pretty. The hotel offers a shuttle 9:30 - 11:30 am and 2:00 -4:30 pm but not over lunch or dinner. A cab from the airport was $45.00 dollars and return $38.00 dollars. There is large supermarket about 30-40 minutes walk away but no hotel shuttle there. This is a great property and relaxing!
Stayed 6 nights in Dec 2024

10/10 Excellent

Nonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and restaurant food that’s on the property.
Stayed 11 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beach escape
Stayed 6 nights in Dec 2024

4/10 Poor

samuel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The place was extremely average the maids and service was amazing but the front desk killed my vibe. This hotel feels very fee driven and will try to get you for every little thing. We were charged $25 dollars for one key card missing. A piece of plastic. When you can go to other hotels and it’s not a fee. Even on Expedia this wasn’t meantioned. 25 dollars per “towel” and these were the same quality towels used in the rooms didn’t feel right. The towel card is another scam fee.other luxury resorts do not charge over towel service. And I am playing devils advocate understanding each countries run their things differently. They charged me an extra 30 for my guest but the room accommodates for two people and doesn’t specify why I have to pay the 30 dollars. It’s like they were trying to pocket as much as possible. The resort is near the mambo beach which is still a good 20 minute walk , 4 minute drive but I just didn’t like the fee fee fee driven idea for the basic things. No free water or bottled water in the room. I received a total of 10 bites from bugs at this location. Which they sent out a letter explaining they would do better but for what we paid vs going else where I could of just spent extra money to be near another hotel that isn’t so pushy about fees
Stayed 6 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Penda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility. Buffet breakfast could be better.
Stayed 2 nights in Dec 2024