Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Mambo Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
Sun Club Honeymoon Junior Suite
5 restaurants, breakfast, lunch served; local and international cuisine
Sun Club Honeymoon Junior Suite | View from room
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
The price is AU$573
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    6 min walk
  • Curaçao Sea Aquarium
    14 min walk
  • Himitsu
    1 min walk
  • Willemstad (CUR-Hato Intl.)
    24 min drive

Room options

Deluxe Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Sun Club Premium Deluxe Ocean Front Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Sun Club Honeymoon Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Sun Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Premium Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Sun Club Presidential Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Sun Club Master Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 96 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this Willemstad property you'll find Blue Bay.

What's nearby

  • Mambo Beach - 6 min walk
  • Curaçao Sea Aquarium - 14 min walk
  • Queen Emma Bridge - 7 min drive
  • Renaissance Shopping Mall - 7 min drive
  • Jan Thiel Beach - 17 min drive

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪Luna Park - ‬4 min drive
  • ‪Mood Beach - ‬4 min walk
  • ‪Oceana Seafood Restaurant - ‬2 min walk
  • ‪Hemingway - ‬11 min walk
  • ‪Madero Ocean Club - ‬9 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Mambo Beach
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Dutch, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 20 Dec 2024 start from AU$572.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 136 out of 1001 reviews" "
Rating 2 - Terrible. 119 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curaçao Luxury at a Decent Price Point
Third trip to Curacao. The Sandals resort was nice, but three critical things to keep in mind- they do not have natural beachfront, a small man made inlet; the resort is hell and gone from Williamstead, $100+ Uber ride, and they do have a Uber like service on the island; aside from the large infinity pool or your own private pools, if you roll for the $1,500-2,500 per night villas, there really isn’t that much to do. The golf course is right there, but once you do a circuit through their themed restaurants… that’s it. You can drive on the island, right hand drive, but the roads are sketchy, no shoulders, tight, and confusing signage. . Since it was my wife’s first time, that’s why we stayed at Sunscape - we stayed three nights at an all inclusive near town, at half the price, and a 5 min. drive and close to a lot of things to do. Including. four casinos. So we got to sight see - shop, experience authentic island cuisine at an absolutely wonderful resort. The staff were attentive, the room is older, but clean, new bath. The beaches were nice, the pools too. The food was great, and the drinks strong. And then we went baller for the $1k+ a night Sandals experience for a couple days, 3-4 is all you you will need, a week is too much, you will go stir crazy even through it is absolutely beautiful… Do your homework.. But if you really want Curacao, weigh your options and your purse, you do have many options.. Sunscape is wonderful, close in… soild 3 star experience.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mellisa

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

timmeca

Travelled with group
Property is older and the food is terrible
Stayed 9 nights in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really good value for the price. Staff were very good and friendly. We had no real complaints over the food or service. Overall an excellent stay!
Stayed 8 nights in Aug 2024

8/10 Good

Antia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Only thing is that the resort needs more entertainment. Pool parties activities, and nighttime diversion for the folks that don’t go to sleep early. Needs a nightclub or something.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel, Shelby Twp.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape resort has a nice policy that does not require reservation for sit down restaurants. Teh beach is very nice and the water is very clear. It is a great place for snorkeling. There are many fish next to the wave barrier. The staff is very friendly. However, the resort is lacking some wheelchair accessibility. The bathroom was not wheelchair accessible and was difficult to use. None of the restrooms on the property are wheelchair accessible. There is no beach wheelchair available.
Stayed 4 nights in Sep 2024

6/10 Okay

Derek, Winston Salem

Travelled with partner
Liked: Staff & service
The snorkeling around the property is about 30 to 50 feet deep. Crystal clear water. Lots of fish 🐠 to see. It was amazing.
Stayed 4 nights in Aug 2024

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
The resort was not worth the price at all. The rooms are outdated and services are very limited. The best buffet serves the same thing everyday for breakfast and lunch not many options. Also the only good restaurant on site was the Italian one and the wait time on one night to get a table was close to 2 hours we ended up having dinner at 9:30 pm. Overpriced for no reason!
Stayed 7 nights in Aug 2024

2/10 Terrible

Rehana FA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sierra Alizea Perez

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beach front! Staff is highly professional and courteous. Property is super clean and constantly maintained.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonia

Stayed 5 nights in Aug 2024

2/10 Terrible

Karla

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not at all pleasant
Stayed 3 nights in Aug 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst hotel I’ve ever seen, and after staying here I had to leave a review. 1. The hotel is super outdated, towels are old, rooms are old and most things are not functional, nothing looks like the pictures, AC’s don’t work, lighting in the rooms are very poor. 2. Service is absolutely terrible, at all restaurants, except for the girls in the Sun Club concierge. Housekeeper forgets to leave towels almost everyday, so then you have to request them and wait about an hour for towels. Room service will take about an hour. Servers throughout the restaurants will ignore you, forget your order, and you will wait hours for your order due to this. 3. Sun Club is an absolute waste of money, the rooms are still terrible, quality of food is still terrible and if you’re doing it for the room service, don’t, you’ll be waiting 3 hours for mediocre food, and you’ll have to call the room service line 10-15 times before they finally answer to take your order. The restaurants they say you get with upgrading to Sun Club, have about 2 options for meals. 4. Food is inedible, and I mean, like terrible. The options are mediocre, the quality is mediocre, on top of the fact that you will be waiting at a restaurant hours for your meals. 5. Drinks are also mediocre and very weak, even at the Sun Club. 6. Pool areas are not clean and also very outdated. 7. Beach is honestly one of the only good things about this hotel, and the location which is a quick walk to Mambo Beach.
Stayed 5 nights in Aug 2024

2/10 Terrible

Walid

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Not Up to Hyatt Standards I stayed at Sunscape Curacao Resort, Spa & Casino from August 21 to August 26, and the experience was quite disappointing. Major issues included: Security Concerns: Housekeeping left our room door ajar twice, despite reporting it to the front desk. No proper follow-up or action was taken, which left us worried about our belongings. Poor Dining Experience: Limited food options, inconsistent quality, and long wait times at the restaurants. The Hibachi experience was especially poor, and the open-air dining areas were uncomfortably hot with no fans or ventilation. Lack of Communication: Staff mishandled our arrangements for a birthday cake, leading to an hour-long delay to locate it. Service errors and limited options for pescatarians added to the frustration. Limited Amenities: Towel service ended too early, and the café lacked basic items like ice and a blender. The daily entertainment was repetitive and uninspiring. Overall, this stay did not meet the expectations of a Hyatt property. I would not recommend this resort to others unless these issues are addressed.
Stayed 5 nights in Aug 2024

8/10 Good

Cherron

Travelled with family
Liked: Cleanliness, staff & service
Small resort that is perfect for navigating. Friendly staff. Beautiful beach. Hotel just needs a little updating.
Stayed 7 nights in Aug 2024

10/10 Excellent

Yubany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at Sunscapes is extremely beautiful
Stayed 7 nights in Aug 2024

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is filthy & not well maintained. Ripped furniture. Dilapidated patio chairs. The “garden” view is a dirt patch. Missing ceiling tiles & closet doors. Stains everywhere including the tables, bedding, mirrors, even the shower curtain! This is after they separated our group despite our request for conjoined rooms because “1 person had a different last name so we thought they weren’t family.” When we asked to alter rooms so we’d be close together, they downgraded our rooms, seemingly out of spite. We had to fight for room changes after 2 nights to get better accommodations closer to the value we paid for (still sub par but better). Nightclub that’s advertised doesn’t actually exist. “Casino” is just a few 80s era machines. Pictures don’t match the reality. Restaurants had very limited seating & not enough staff to support the number of guests. Buffet very limited options. Hate to say it but the term “roach motel” came to mind numerous times. Would not recommend.
Stayed 5 nights in Aug 2024

8/10 Good

Marlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and had a beach and pool on the property, which were both very nice. The restaurants on property had limited food options and quality of food was below average. The night entertainment was average. We enjoyed how we could walk to Mambo beach in less than 5 minutes and the bus stop was right outside the property that took us into town. All the staff were very sweet and helpful. Overall, it was a good experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jason D, Ormond Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, had so much fun. Went to Klein Island for an excursion and that was also a nice experience.
Stayed 5 nights in Feb 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Pavel Ali

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property should Not be part of the Expedia Option. The Location is great. Rooms are Dirty, Ac in the room doesn't work, I try 2 different rooms and was at the same condition, The Bathroom sink doesn't have a drain, the refrigerator for the drinks doesn't work either, there are Not any premium liquor, Food quality is Great but not that many options, service at the restaurants is not good due to lack of employees. I will Not go to this location again at all, is a waist of money.
Stayed 6 nights in Aug 2024

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
The resort was nice and staff were really friendly. Some of the staff is new and gives wrong information. Most of the food we had was room temperature or cold. We did eat some hot food. Main pool was not clean it was cloudy. We only got in the pool one time. I preferred going to the beach anyways. One of my friends had her new bottle of perfume stolen out the room. She was not happy about that at all. Overall our stay was good but it could have been better.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Amenities
The resort was as expected (I saw pics and read the reviews before), no pretentious with nice beach and very enjoyable water, cool pools specially for kids and few restaurants to change menus. Should increase employees number to ensure faster service. Close to downtown and airport but far from rockies and nicer beaches in the island and taxis are very expensive (to keep in mind if you are choosing a less expensive hotel but want to visit around the beautiful coast). I staid with my 12 yo son and intertained, overall nicely..just in my opinion today everything and anywhere is too expensive for the quality and vacation you get (flights situation worldwide in general unrespectable)
Stayed 6 nights in Aug 2024

4/10 Poor

Leslie

Disliked: Staff & service, amenities, property conditions & facilities
It’s a-shame such a nice beautiful beach and area but not well kept up. The resort is falling apart. Some staff are friendly but some aren’t. Customer service should be a priority in tourism. Food is great. Shows are not the greatest but not the worse. Mainly, the entire resort needs maintenance. Pillows and mattress not comfortable, bathroom toilets and showers must be replaced. Cabinets need replacement as well as the doors. Beach is great. Love the enclosure by the rocks. It makes us feel safer.
Stayed 1 night in Aug 2024